Skip to content

Working in the Health Sector Level 2

Online FREE course with tutor support to gain industry-relevant skills



Funding options

Fully funded by the Skills Funding Agency

Study method
15 weeks · Self-paced
Level 2 Certificate in Working in the Health Sector (RQF)
Regulated qualification What's this?
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students


This nationally accredited FREE online Level 2 qualification provides a broad and balanced introduction to the health sector and the multitude of career paths that exist within it.

  • Learn about best practice for a wide range of health sector roles.
  • Improve your communication skills to enhance interactions with service users.
  • Formalise your understanding and knowledge of your current healthcare role.
  • Gain industry-relevant skills and take your first steps into the health sector.

Successful completion of this course leads to a nationally-accredited Level 2 Certificate in Understanding Working in the Health Sector. This is a Government funded nationally-accredited qualification – which means that if you are eligible you can study for free!

Benefits of studying with vision2learn

  • It’s FREE for eligible learners.
  • Study 100% online at your own pace, whenever and wherever you like.
  • Gain a vocational qualification valued by UK employers.
  • One-to-one support from a dedicated tutor throughout your course.
  • Free additional online and telephone customer support.

All courses are subject to availability, so apply today to secure your place.


Level 2 Certificate in Working in the Health Sector (RQF)

Awarded by NCFE CACHE
Regulated by Ofqual

Course media


Unit 1: Understand the role of the healthcare worker

Learning outcomes:

  • Exploring a work role in a healthcare setting
  • Understanding working relationships in a healthcare setting
  • Becoming aware of the importance of working in ways that are agreed with the employer
  • Discovering the importance of working in partnership with others in healthcare settings
  • Understanding the limits of own expertise and knowledge and when to refer to others
  • Be able to present a positive image of self, organisation and service

Unit 2: Communication skills for working in the health sector

Learning skills:

  • How to promote effective communication
  • How to meet the communication needs of individuals
  • How to maintain accurate and complete records
  • How to maintain confidentiality

Unit 3: Personal development in the health sector

Learning skills:

  • Knowing how to identify own personal development needs
  • Identifying ways to support own personal development
  • Understanding how a personal development plan can contribute to own learning and development

Unit 4: Health, safety and security in the health sector

Learning skills:

  • How to assist in maintaining a healthy, safe and secure working environment consistent with legislation and organisational policies and procedures
  • The use of risk assessments in relation to health and safety
  • How to reduce the spread of infections in healthcare settings
  • How to summon immediate help in an emergency
  • The need for, and ways of reporting incidents related to health, safety and security

Unit 5: Understand quality standards that apply in healthcare settings

Learning skills:

  • Identifying quality standards that apply to healthcare settings
  • How these quality standards are monitored, evaluated and maintained in the health sector and
  • How to use resources efficiently to support quality standards

Unit 6: Equality and diversity in the health sector

Learning outcomes:

  • Understanding the importance of diversity, equality and inclusion
  • How legislation and codes of practice support equality and diversity
  • Knowing how to work in ways that support equality and diversity and
  • How to respond to discriminatory behaviour

How to access information, advice and support about diversity, equality, inclusion and discrimination

Who is this course for?

People looking for a qualification to help them find a new job or enhance their performance in their current role, learn new skills to fulfil a personal learning goal, or experience the benefits of online learning.


To be eligible for a free place you must be:

  • 19 or over at the start of the current academic year 31st August
  • Resident of England only and does not cover Northern Ireland or Wales
  • UK or EU resident of three years or longer or outside of the EU be able to provide Visa Evidence
  • Your employment status or prior level of qualification may affect your eligibility to study with some colleges.
  • You are able to complete the course regardless if you are working or receiving benefits. If you receive benefits, you will be asked to provide evidence in the form a current award letter.

Career path

This qualification can help to enter the health sector and explore the multitude of career paths that exist within it. It aids career progression in a wide range of different sectors, including healthcare, social services and many more.


Course rating


Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.