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Travel & Tourism - Running Your Own Travel Agency Training Course

Industry experts | Industry Recognised Certificate | Professional Course | GDS Training

Exodus Training and Recruitment


£497 inc VAT
Or £55.22/mo. for 9 months...
Study method
Distance learning
26 weeks · Self-paced
No formal qualification
Additional info
  • Tutor is available to students

3 students purchased this course

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Have you ever consider starting your own travel agency when retail or online? Do you have a great idea, but not sure how to go about it? Would you like to open your own travel agency, but your not sure of the planning and preparations to make your idea turn to a viable success? We will guide and support you through this process. The package we offer our candidates is a great starting point to the skills and knowledge required to start and even the licensing requirements. Within six months you would be on your way forward of owning your own agency. This course is for those who are really passionate about owning a travel business. If you already have a client based or is hoping to attract a new market we will adopt an approach that complements your business idea. This course is aim at those who wish to focus on the Leisure travellers, those travelling to visit friends, relatives or family or for holiday purposes.


The Course Includes...

The business start up course entails all the skills required for a successful business

Professional Airfares and Ticketing Level 1 Professional...

You will learn the principles to Fares and Ticketing on how to search for fares to meet customer's requests such as gaining the following competences and knowledge of:

  • Identify parts of a passenger’s journey
  • Identify cities and counties related to IATA areas & sub-areas
  • Identify global indicators for passenger routings
  • Select quotation of specific passenger routes and select the best fares
  • Construct convent and round the worldwide currencies using rates of exchange
  • Construct and price one way, return and circle trip routes using normal fares
  • Interpret data entries on electronic tickets
  • Identify applicable taxes, fees and charges for specific passenger journeys
  • Calculate child and infant fares

Once completed and gained familiarity with ticketing procedures, you will move onto a GDS System either Amadeus or Galileo giving you industry Hands-on practical training in the following modules.

Professional Industry GDS Travel and Airline Computerised Reservations System -

A real-time booking system to confirm flights, hotels, car hire and visa and passport information for your customers. This course provides you with hands-on practice in the following:

Airline Reservations (exemplar Galileo)

  • Galileo System Introduction
  • System Access to Galileo
  • Galileo Encode/Decode
  • Retrieving Airline Booking File (BF)
  • Displaying Airline Booking Files
  • Ignoring Booking Files
  • Timetable Airline Displays
  • Flight Availability
  • Flight Details
  • Airline Codesharing
  • Airline Alliances
  • Airline Low Cost Carriers
  • Selling Flight Availability
  • Creating Passenger Name Record (PNR)
  • Ticketing fields
  • Building Booking Files
  • Passenger Transactions
  • Passenger Changes and Cancellations
  • Airline Messaging
  • Advanced flight availability
  • Last Seat Availability
  • Carrier Specific Availability
  • Miscellaneous Airline Segment Entries
  • Airline Secured and Guaranteed
  • Airline Standard and Request Sell
  • Airline Cancellation and Rebook
  • Airline Insert Segments
  • Airline Passenger Information
  • Advanced Seat Reservations
  • Airline Seat Configuration
  • Airline Seating Availability Maps
  • Airline Assign Seating
  • Airline Seating Cancellation and Changes
  • Airline Queues
  • Airline Queue Placement
  • Changing Airline Segment Status
  • Airline Queue Practice
  • Display Airline/Passenger Profiles
  • Move Airline/Passenger Profiles
  • Build Airline Passenger Profiles
  • Airline Booking File History
  • Miscellaneous Galileo functions
  • Galileo Information Sources

Automated Fares and Ticketing

  • Basic Airline Fare Quotes
  • Airline Best Buy Entries
  • Airine Fare Quotes with
  • Airline Segments
  • Airline Passenger Selection
  • Airline No stopover
  • Airline selling/ticketing country
  • Airline Modifiers
  • Airline Filed Fares
  • Ticketing Modifiers
  • Airline Ticketing
  • Ticketing Booking Files
  • Airline Basic Fare Displays
  • North American Fare Displays
  • Airlines Fare Notes
  • Airline Fare Components
  • Ticket Exchanges
  • Ticket Refunds

Car Reservations

  • Car Index Displays
  • Encode/Decode Car Vendors
  • Vehicle Type Codes
  • Low-to-High Car Availability
  • Direct Car Availability
  • Book Cars
  • Car Reference Points
  • Car Availability Modifiers
  • Car Update Entries
  • Optional Fields in Car Sell Entries
  • Car Segment Modification
  • Car Rules
  • Car Description Displays

Hotel Reservations

  • HOI, HOA and HOC Displays
  • Hotel Rules Displays,
  • Book a Hotel Room
  • Miscellaneous HOA Entries
  • Hotel Search Qualifiers
  • Hotel Display Modifications and
  • Hotel Description Displays
  • Hotel Optional Fields
  • Hotel Segment Modification

Eurostar Reservations

  • Eurostar encode / decode
  • Eurostar Availability / selling
  • Eurostar Fares and Pricing
  • Questions on Lessons 1-3
  • Eurostar Booking Files
  • Eurostar seats

Timatic - Passenger Traveller Information & Advice Passports, Visas and Heath Requirements

  • Introduction to Timatic, Course Outline
  • The Full Text Database
  • Specific Database,
  • Visa and Health Info by Itinerary
  • Timatic City and Country Code Tables and
  • Group Lists
  • Timatic Rules
  • Timatic News
  • Timatic Help
  • Displaying Timatic Information from a Booking File

Final Examination for each Module using the GDS system either Amadeus or Galileo Simulated Emulator

  • An agent sign on and sign off login
  • 90 hours allocated time to complete your course within 6 months access to access your account and practice outside of your course
  • 24 Lessons and 5 Drills (Quizzes)
  • Final assessment on the entire course
  • An official industry worldwide recognised Certificate of Global Distribution System Training from Viasinc.

Assessments & Practice...

  • There are Quizzes at the end of each assessment learnt. This computerised reservation training course - Galileo includes a personal log in to sign on and sign off the GDS emulator reservation system to gain access and start training.

Licensing Application ...

Protecting your customers is essential for you and your customers whether they have booked a flight or holiday having that peace of mind to know they have booked with an agency that they can trust. Therefore, support is required for licensing applications. We will discuss your options pertaining to your business idea and find a suitable licensing for you and your customers.

Preparing a Marketing Strategy & Business planning..

Marketing is a key element to any business, this is why it is important to ensure the you know the marketplace, your competitors, your customers and knowledge of the travel product you are offering. Your business plan and marketing strategy will cover all of these aspects and will help you plan for today and in the future by one of our expect tutors, who has had the pleasure of running her own agency.

Course Schedule...

Your course is divided into a *26-week programme and is schedule to meet the needs of running a travel agency an examples as follows:

  • 8 weeks - Airfares and Ticketing Course
  • Week 10 - Introduction to Airline Computerised Reservation System
  • Week 12 - Simulated online training Galileo Airline Computerised Reservation System
  • Week 22 - Marketing strategy and business planning
  • Week 26 - Licensing application

* Please note: this is an ideal schedule to illustrate how you would be able to proceed to open your own travel agency within six months. However, this is a guideline and the course can work around your own commitments with you and your tutor you are able to design your own schedule to suit your needs.

After successfully completing your course, you will receive six months continuous guidance and support to discuss progress on your business plans.

Course fees include Materials, Examination, Certification and Tutor Support. You will receive certificates for the following professional worldwide recognised qualifications - Galileo, Airfares and Ticketing.

*Optional - There is an option to continue studying for Level 3 Airfares & Ticketing & Business Travel courses, please enquiry for further details. This is only useful if you are going to also consider business travel customers.

*Course fees include Materials, Professional Examination and Certification.

Who is this course for?

This course is for those who are really passionate about owning a travel business and is ready to put the idea into practice.


No formal requirements, just commitment and dedication to make a dream into a reality.

Career path

Running your own online or retail travel agency.

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