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The Principles of Operation Management

Classroom based course with study materials, lecturer support and CPD Hours included


London Training For Excellence

Summary

Price
£3,335 inc VAT
Study method
Online
Duration
5 hours · Self-paced
Qualification
No formal qualification
Additional info
  • Tutor is available to students

Overview

Operations management is concerned with the ways of achieving the most effective and efficient use of an organization’s resources, such as its financial and human resources, its capital resources and its raw materials.

It is concerned with making a better product or service and with making it more efficiently or at lower cost. Operations management is therefore centrally concerned with the achievement of organizational objectives and ultimately with the achievement of business success. Although the course presents operations

management as a specialist business function, it will become clear that many of the ideas and techniques are relevant to many other management specialists. As you will see throughout this course there are many parts to the discipline of operations management and the course is likely to be of value to any manager in any

business. This course will provide you with the skills and tools needed to manager your operation in much better and efficient way. Many study cases will be discussed during this practical course that will give you real life examples.

Description

Operation Strategy

  • Developing Your Mission and Strategy
  • Achieving Competitive Advantage
  • The Ten Strategic Operation Management Decisions
  • Global Operation Strategy

Managing Quality

  • Quality and Strategy
  • Defining Quality
  • International Quality Standards
  • Total Quality Management (TQM)
  • TQM Tools
  • The Role of Inspection
  • TQM and Service
  • SPC (Statistical Process Control)

Process Strategy

  • Four Process Strategies
  • Process Analysis and Design
  • Service Process Design
  • Equipments and Technology Selection
  • Production Technology
  • Process Reengineering
  • Capacity Planning

Inventory Managements

  • Functions of Inventory
  • Inventory Management
  • Inventory Models
  • Inventory Models for Independent Demand

Aggregate Managements

  • The Planning Process
  • The Nature of Aggregate Planning
  • Aggregate Planning Strategies
  • Methods for Aggregate Planning
  • Aggregate Planning in Service

Material Requirements Planning (MRP)

  • Dependent Inventory requirements
  • MRP Structure
  • MRP Management
  • Lot Sizing Techniques
  • Extension of MRP
  • MRP in Service
  • Distribution Resource Planning (DRP)
  • Enterprise Resource Planning (ERP)

Lean and Six Sigma Production – Overview

  • What is Lean 6 Sigma
  • DMAIC Process

Decision Making Tools

  • The Decision Process in Operation
  • Fundamentals of Decision Making
  • Decision Tables
  • Decision Trees

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