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The New Team Leader/ Supervisor/ New Manager

Classroom based course with Post Course Support - Nationwide £248

Infero Training Ltd


£297.60 inc VAT
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Live Virtual training - £248 + VAT for 1 day training

Group Discounts available

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Study method
Online + live classes
1 day · Full-time
No formal qualification
  • Certificate of completion - Free
Additional info
  • Tutor is available to students

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This intensive 1 day, hands-on The New Team Leader/ Supervisor/ New Manager course helps you gain comprehensive, practical skills any successful first-time team leaders/ supervisors/ new managers need to transition to management roles.

Often professionals are promoted as they achieved success as individual contributors and find themselves in charge of those who worked alongside them previously. In your new role as a team leader, supervisor or new manager, your attitude and your actions will set the pace for your entire staff.

New team leaders, supervisors or managers want to be able to step forward and assume their new responsibilities with confidence. You want to be able to effectively delegate, prioritise, conduct performance appraisals, monitor work processes, communicate effectively with team members, build an internal network of supportive colleagues, and avoid common management pitfalls. You also want to be able to resolve conflicts that arise, coach people to give great performances, and serve as an advocate for your team within the wider corporate structure.

In this course, you will learn how to become a confident and respected leader by establishing your authority, setting reasonable standards for your team, getting results through your staff, and becoming an effective coach and counsellor.

Throughout the course interactive exercises will ensure your success.

You can choose either our Classroom training at one of our venues or Live, Instructor-led Virtual training from the comfort of your home.


Benefits of Studying The New Team Leader/ Supervisor/ New Manager with Infero Training:

  • Classroom training in Small Groups for Max Focus
  • Free Assessment of Skills prior to booking
  • Certificate of Completion & Complementary 12 Months Post Course Support
  • Premier Locations, Latest Tech, Refreshments, OR We Come to You
  • 100% Money Back Guarantee & Price Match Guarantee
  • Bespoke Courses & Group Discounts from £89 per person



Upon completion of The New Team Leader/ Supervisor/ New Manager course, you will receive a Certificate of Completion.


Certificate of completion

Digital certificate - Included


Course Content for New Team Leader/ Supervisor/ New Manager

Lesson 1: Meeting the Challenge

Anticipating the Challenge Ahead

Getting Started: Copy a Successful Team Leader/ Supervisor/ Manager

Communicating through Your Attitude

Reflecting on Self-Confidence

Taking Charge

Presenting a Strong, Effective Image

Getting Yourself and Your Staff Organised

Take a Minute to Reflect

Lesson 2: Fitting Four Fundamentals into Your Style

Becoming an Effective Supervisor Is Like Playing Baseball

First Base: Establishing Your Authority by Setting Reasonable Standards

Second Base: Getting Results through Your Staff

Third Base: Becoming an Effective Coach and Counsellor

Make It Home by Becoming a Confident and Respected Leader

Take a Few Minutes to Reflect

Lesson 3: Dealing with Special Situations

Staying Positive and Overcoming the Blahs

Supervising People Who Used to Be Peers

Solving Problems

Working with Other Departments and Work Groups

Keeping Your Supervisor Happy

Resolving Mistakes

Getting a First-Rate Staff and Keeping It

Looking Ahead: Continuing Your Supervisory Training


Action Forms for the New Team Leader/ Supervisor/ New Manager


Course Objectives

Upon successful completion of this New Team Leader/ Supervisor/ New Manager course, students will be able to:

  • Make the transition from team member to supervisor/team leader/manager by gathering critical information, familiarising yourself with workplace priorities and requirements, holding meetings with key players, establishing trust and credibility, and managing the basic elements of work.
  • Identify methods of coaching great performances from your team members, resolving the everyday conflicts that arise, and working within the corporate structure by managing up.

Who is this course for?

This New Team Leader/ Supervisor/ Manager course is intended for a wide range of first-time supervisors/team leaders/managers and staff members who are considering transitioning to management roles.


There are no prerequisites for this New Team Leader/ Supervisor/ Manager course.

Career path

Being proficient as New Team Leader/ Supervisor/ Manager can open the door to many career opportunities such as:

  • Supervisor
  • Team Leader
  • Manager
  • Team Manager
  • Heads of Department
  • Assistant Manager
  • Executive
  • Business Owner
  • Director

Questions and answers


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Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.