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The Executive PA


Pitman Training Watford

Summary

Price
£470 inc VAT
Study method
Classroom
Duration
2 days · Full-time
Qualification
No formal qualification
CPD
12 CPD hours / points

Location & dates

Location
Address
Pitman Training City EC2
Salisbury House, London Wall
City Of London
London
EC2M5QQ
United Kingdom
Address
Pitman Training Manchester,
2nd Floor, Richmond House, Bloom Street
MANCHESTER
Lancashire
M13HZ
United Kingdom
Address
Pitman Training Oxford Circus
50 Margaret Street
West London
London
W1W8SB
United Kingdom

Overview

This seminar is run on a one or two-day basis and takes an in-depth look at the role of the Executive PA and the importance of this role in any organisation. It is most appropriate for those who have recently been promoted to the role of PA or who wish to progress to a more senior level in the future.

CPD

12 CPD hours / points
Accredited by The CPD Certification Service

Description

During this seminar, you will gain greater understanding of the role of the Executive PA, how to manage situations and communicate effectively. You will also learn how to take on the role and responsibilities of an Executive PA. One of the key objectives is increased work effectiveness through better understanding and application of the key responsibilities involved in this important job role.

Topics covered during this seminar include;

  • Identifying the key areas for development in this job role, thus increasing the contribution made to the company
  • Managing your boss successfully; making relationships work; and the importance of communication
  • Developing personal management skills; prioritising tasks; understanding time management; delegating successfully; problem solving
  • Effective communication; learning how to be assertive and stay in control; using the telephone effectively
  • Preparing and giving a presentation
  • Creating a good first impression
  • Becoming business aware
  • Developing a personal action plan.

On completion of the seminar, you will get a workbook with exercises, individual notes, reference material and a personal action plan to ensure that the skills learnt on this course will be successfully applied in the workplace.

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