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Telesales Marketing Training

Level 3 Diploma | Accredited by CPD & IAP | FREE Digital Certificate | Premium Quality Study Materials | No Hidden Fees


1 Training

Summary

Price
£12 inc VAT
Study method
Online
Duration
4 hours · Self-paced
Access to content
365 days
Qualification
No formal qualification
CPD
4 CPD hours / points
Additional info
  • Exam(s) / assessment(s) is included in price

2 students purchased this course

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Overview

Diploma in Telesales Marketing Level 3

Would you like to gain an accredited qualification which demonstrates a high level of skill and knowledge? Look no further than this Telesales Marketing – Level 3 course.

Are you someone who works in Telesales or Telemarketing? Maybe you’re a business owner who wants to begin using Telesales to advertise your company? If yes, you should have an understanding of the theory and practice behind successful and customer friendly telesales strategies. This excellent Telesales Marketing course will enable you to define telesales, to encourage and use active listening, to deliver a clear message, to prepare for telesales calls, the advantages and disadvantages of using a call script, and the stages of telesales calls. Transform yourself into a confident and able telesales specialist with this excellent Telesales Marketing course today!

Our courses couldn’t be more convenient, the course material is delivered straight to you and can be adapted to fit in with your lifestyle. It is created by experts within the industry, meaning you are receiving accurate information, which is up-to-date and easy to understand. This course is comprised of professional learning material, all delivered through a system that you will have access to 24 hours a day, 7 days a week for 365 days (12 months).

What skills will I learn?

  • Learn how to use active listening
  • Understand how to deliver your message clearly
  • Learn how to prepare for telesales calls
  • Study the stages of telesales calls

CPD

4 CPD hours / points
Accredited by The CPD Certification Service

Course media

Description

COURSE CURRICULUM

➽ (Module 01) Defining Telesales

➽ (Module 02) Active Listening

➽ (Module 03) Delivering a Clear Message

➽ (Module 04) Preparing for the Telesales Call

➽ (Module 05) Advantages and Disadvantages of Using a Call Script

➽ (Module 06) The Stages of Telesales Calls

Method of assessment

  • At the end of the course Telesales Marketing, learners will take an online multiple choice question assessment test. This online multiple choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.
  • Those who successfully pass this course will be awarded a free e-certificate, and only need to pay £19 for your printed certificate.

Certification

Upon the successful completion of the course, you will be awarded the “Diploma in Telesales Marketing – Level 3”.

Who is this course for?

  • This Telesales Marketing course is designed for anyone who wants to pursue a career in sales, or would like to brush up their sales skills.
  • This is an ideal Telesales Marketing course for those who are new to the world of sales and looking to develop basic sales and marketing skills to help find employment, transition from retail sales to office based sales or develop in their new sales role.
  • Also suitable for the more experienced sales person wishing to refresh and update their skills and knowledge.

Requirements

  • You must be 16 or over
  • You should have a basic understanding of English, Maths and ICT
  • You will need a computer or tablet with internet connection (or access to one)

Career path

  • Telemarketer
  • Customer Service Advisor
  • Telesales Agent
  • Telesales Executive
  • Telesales Representative

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FAQs

What does study method mean?

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.