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Store Assistant Training

CPD Accredited | Interactive Learning Materials | Free PDF Certificate | Tutor Support | Lifetime Access

Cambridge Open Academy


£14 inc VAT
Study method
3 hours · Self-paced
Access to content
Lifetime access
No formal qualification
10 CPD hours / points
  • Certificate of Completion (PDF) - Free
  • Certificate of Completion (Hard Copy) - £9.99
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

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Did you know that the retail industry in the UK employs over 3 million people? Amidst this bustling sector, the role of a Store Assistant is pivotal. Our Store Assistant Training course is meticulously designed to equip you with the foundational knowledge needed to thrive in this dynamic environment.

Learning Outcomes:

  • Grasp the fundamental principles of a Store Assistant's role within a retail setting.
  • Understand the multifaceted responsibilities associated with managing a retail store efficiently.
  • Explore the intricate world of Retail Management, delving into its nuances and strategies.
  • Develop insights into the art of Visual Merchandising to enhance product presentation.
  • Analyse Consumer Behaviour to make informed decisions that drive sales.
  • Hone customer interaction skills, addressing their needs and concerns effectively.
  • Navigate supplier relationships adeptly, ensuring seamless store operations.
  • Gain a deep understanding of the psychological aspects influencing store dynamics.
  • Acquire knowledge of key legislations governing the retail landscape.


Certificate of Completion (PDF)

Digital certificate - Included

Once you have successfully completed the course, you will receive a CPD Accredited PDF certificate completely free of cost as a proof of your accomplishment.

Certificate of Completion (Hard Copy)

Hard copy certificate - £9.99

Note: Delivery of hardcopy certificate is free within the United Kingdom. However, to obtain a hardcopy certificate, international students have to pay £19.99 for the shipment to their designated address.


10 CPD hours / points
Accredited by CPD Quality Standards

Course media


Embark on a comprehensive journey through the retail realm with our Store Assistant Training. Unveil the intricacies of store operations, from understanding your pivotal role and responsibilities to navigating the complex web of consumer behaviour. Delve into the art of visual merchandising and gain insights into store psychology, ensuring a holistic grasp of the retail landscape. Our course culminates in a deep dive into legislations pertinent to the industry, empowering you with the legal acumen necessary for success in your role as a Store Assistant.

Join us today and become an indispensable asset in the retail arena!

Course Curriculum:

  • Module 01: Introduction to Store Assistant
  • Module 02: Roles and Responsibilities of a Store Assistant
  • Module 03: Introduction to Retail Management
  • Module 04: Managing a Retail Store
  • Module 05: Visual Merchandising
  • Module 06: Consumer Behaviour
  • Module 07: Dealing with Customers
  • Module 08: Dealing with Suppliers
  • Module 09: Store Psychology
  • Module 10: Legislations Related to Retail

Who is this course for?

  • Individuals aspiring to kickstart a career as a Store Assistant.
  • Retail employees seeking to enhance their knowledge and advance in their roles.
  • Entrepreneurs venturing into the retail business.
  • Students with an interest in understanding the intricacies of retail management.

Career path

  • Retail Sales Assistant: £16,000 - £24,000 per year
  • Customer Service Representative: £18,000 - £28,000 per year
  • Inventory Clerk: £18,000 - £26,000 per year
  • Merchandising Coordinator: £20,000 - £32,000 per year
  • Warehouse Operative: £18,000 - £26,000 per year
  • Assistant Store Manager: £22,000 - £35,000 per year

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Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.