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Social Housing and Tenant Management

(FREE Course: Wills and Probate Law) Advanced Audiovisual Learning Modules | Tutor Support| 24/7 Access| 97% Flash Sale

One Education


£21 inc VAT
Study method
3 hours · Self-paced
Access to content
12 months
No formal qualification
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

20 students purchased this course

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In England, social housing accounts for 17% of all households. One of the issues in the social housing sector is the lack of adequate and affordable housing. As a result, there has been a rise in the number of requests for social housing.

Social housing refers to housing that is provided at affordable rates and on a secure basis to those on low incomes or with special needs. The state, in the form of councils or non-profit organisations such as housing associations, typically holds social housing properties.

The principle behind social housing is that where the private sector is unable to provide affordable housing for all those in need, the state must step in to ensure that those on low incomes are taken care of. The provision of social housing is viewed as a critical remedy to housing inequality because rent increases are controlled, ensuring that it remains accessible to those in greatest need.

Housing Officers are in charge of the day-to-day upkeep and management of rented properties owned by local governments or housing organisations. In this position, you will have daily contact with clients, assisting them in resolving any housing issues they may have.

Because people will come to you with problems that could have a major impact on their lives, this job is all about being sympathetic to their predicament while providing critical advice to assist them in finding a solution to their housing dilemma.

Get enrolled in this Social Housing and Tenant Support course to go through the fundamentals of social housing and get a hold of your career.

With this Social Housing and Tenant Management course, you will receive Wills and Probate Law - Level 3 course completely free of cost.

Learning Outcome

After successful completion of this course, you will be able to:

  • Underline the criteria for applying for social housing, the allocation process and details regarding the application form
  • Illustrate what to look out for when carrying out a maintenance inspection of the home
  • Identify the various forms of anti-social behaviour and how they are managed
  • Underline the employment prospects in the housing sector and the skills needed to succeed

Why People Enrol This Course From One Education:

  • Receive an CPD-accredited certificate upon successful completion
  • Learning materials of our course comprises engaging voiceover and visual elements for your comfort
  • Get 24/7 access to all course content for a full year
  • Complete the course at your own pace
  • Each of our students gets full tutor support on weekdays (Monday to Friday)
  • Efficient assessments and instant results upon completion of our course

**** FREE GIFT ****

You'll get additional training on —

  • The relationship between estates and wills
  • Each legal step required to formulate a will
  • The terminologies used when compiling legal documentation
  • The rights and expectations of spouses and civil partners
  • Full implications of probate and when it will be used

Course media


What exactly does a tenant manager do? This excellently developed course will teach you about social housing management, including handling tenants, rentals, and security. You will also learn about tenants' responsibilities and dealing with anti-social behaviour in social housing and its future and job potential. Those aiming to be housing officials will find it useful. Enrol now!Course Curriculum:

Here is a curriculum breakdown of the course:

Module 01: Introduction to Social Housing

  • What is Social Housing?
  • The Necessity of Social Housing
  • Range of People Living in Social Housing

Module 02: Tenant Selection and Tenant Management

  • Application Procedure
  • Tenant Responsibilities
  • Housing Allocation
  • Tenancy Transfers
  • Tenancy Agreements
  • Handling Complaints

Module 03: Managing Rental Income and Arrears

  • Introduction
  • Strategic Approach
  • Organisational Structure
  • Preventative Measures
  • Arrears Collection
  • Former Tenants Arrears
  • Legal Action
  • Rent Restructuring

Module 04: Maintenance, Safety, and Security of Social Housing

  • House Rules
  • Managing Maintenance and Condition
  • Room Inspections
  • Seasonal Maintenance
  • General Safety Procedures
  • Healthy Home Rating System
  • Fire Prevention

Module 05: Resident Involvement in Social Housing

  • Introduction
  • The Benefits of Tenant Participation
  • Type, Purpose and Focus of Tenant Participation Activities
  • Motivations, Barriers and Drivers of Tenant Participation
  • Translating Resident Views

Module 06: Dealing with Anti-Social Behaviours

  • The Definition of Anti-Social Behaviour
  • Acts Directed at People
  • Disregard for Community
  • Environmental Damage
  • Misuse of Public Space
  • Supporting the Vulnerable
  • Preventing Anti-Social Behaviour

Module 07: Career Prospects of Social Housing Manager

  • Introduction
  • The Growth of Social Housing in England
  • Job Providers
  • Job Responsibility as a Social Housing Manager
  • Necessary Skills
  • Challenges
  • Future of Social Housing

Method of Assessment

To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above in order to pass. After successfully passing the exam, you will be able to apply for an certificate.

Exam & Retakes:

It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable.


Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).

Who is this course for?

  • Anyone who works in or is about to work in the social and affordable housing sector.
  • Anyone who works in the social and affordable housing sectors.
  • Anyone else interested in learning more about tenant support.
  • Anyone interested in learning more about social housing regulation.


There are no formal entry requirements for the course, with enrollment open to anyone! Anyone and everyone with a knack for learning can enrol on this course without any hesitation.

All students must have a passion for learning and literacy, as well as being over the age of 16.

Career path

Housing officers earn around £21,000 to £35,000 annually. Completion of this Social Housing and Tenant Support course will equip you with the knowledge and skills to explore trendy and in-demand jobs, such as:

  • Housing Officer
  • Area Manager
  • Sheltered Housing Officer
  • Supported Housing worker

Questions and answers

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Jenny asked:

Hello, I would like to take the course of housing management , is that the price £18 for the course and if so how do i make the payment?


Dear Jenny, Thank you for contacting us. Yes, the price of the course is £18 at the moment. Please go the course page and click on the 'Add to basket' button and then click on the 'Review basket and checkout' button in order to purchase the course. Stay Safe Stay Healthy.

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Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

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