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Showroom Retailing Level 3 (QLS) Course

Distance Learning Course, featuring tutor support and AI assistance, available online or as a study pack option.

Open Learning College


£350 inc VAT
Funding options

Funding options available on our website

Study method
Course format What's this?
Reading material - PDF/e-book, slides, article/plain text
150 hours · Self-paced
Access to content
12 months
No formal qualification
  • QLS & OPA - Free
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students
  • TOTUM card included in price What's this?

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Embark on a transformative learning journey with the UK’s most innovative home study provider, offering courses designed to unlock your true potential and facilitate the career change you desire. Access our distance learning courses directly from anywhere, anytime, and acquire industry-recognised Professional Qualifications essential for advancing in your career.

Specifically, explore the flexible and convenient Showroom Retailing (Level 3) course, an ideal way to gain a diploma qualification. Whether you aim for further education, improved job prospects, or expanded knowledge, this comprehensive course allows you to prepare thoroughly for exams or careers through home study. Plus, it’s structured to be accessible and beneficial even if you have no prior knowledge in Showroom Retailing.

This Showroom Retailing (Level 3) course offers a tailored approach to individuals seeking to excel in retail sales within a showroom environment. It serves as a comprehensive guide for those currently employed in the field or aspiring to pursue a career in showroom retailing, requiring no prior knowledge. Showroom retailing presents unique challenges and opportunities, and this course equips participants with the knowledge and skills necessary to thrive in this dynamic sector.

The curriculum covers a wide array of topics essential for success in showroom retailing, including customer service, sales techniques, communication methods, and in-store operations. By delving into the fundamental elements of customer service and sales, participants learn how to deliver exceptional service, build rapport with customers, and drive sales through effective communication and engagement strategies. Moreover, the course explores various communication methods and helps participants identify the most suitable approaches for interacting with customers in a showroom setting.

A key highlight of this course is its focus on practical application and industry-specific knowledge. Participants gain insights into the intricacies of showroom operations, including those specific to industries such as telecom, FMCG, and consumer durables. From understanding product features and benefits to mastering the art of product demonstration, participants acquire the skills needed to provide valuable assistance to customers and enhance their overall showroom experience. Additionally, the course covers essential aspects of in-store operations, such as inventory management, merchandising, and point-of-sale systems, enabling participants to contribute effectively to the smooth functioning of the showroom.

Furthermore, the course incorporates real-world case studies, role-playing exercises, and interactive learning activities to simulate showroom scenarios and enhance participant engagement. By immersing themselves in practical exercises, participants develop hands-on experience and confidence in their abilities to handle various customer interactions and sales situations effectively. Additionally, the course provides opportunities for participants to refine their personal communication skills, empowering them to communicate with clarity, empathy, and professionalism in a showroom environment.




Digital certificate - Included

Open Learning College have undergone external quality checks to ensure that the organisation and the courses’ it offers meet a high standard. Regular reviews of our courses are carried out as part of the endorsement process.

The course depth and study has been benchmarked at Level 3 against level descriptors published by Ofqual.

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1. You will receive your accreditation directly from QLS, once you have successfully completed your course (certification fees are included in the course fee).

2. You will receive the Open Pathway Accreditation Diploma (OPA.dip) from Open Learning College.


the Showroom Retailing (Level 3) course is divided into 6 modules.

Module 1: Describe the Essential Elements of Customer Service

Module 2: Describe the Essential Elements of Sales

Module 3: Adopt Good Practice with a Variety of Communication Methods

Module 4: Choose Appropriate Communication Methods

Module 5: Identify Ways of Improving Personal Communications Skills

Module 6: Basics of In-Store Operations for – Telecom, FMCG, Consumer Durables etc.

What Will You Learn?

  • In the Showroom Retailing (Level 3) course, participants will delve into advanced strategies and techniques essential for successful showroom management and operations.
  • They will learn how to effectively design and layout showroom spaces to optimise customer flow and enhance product visibility.
  • Additionally, learners will explore advanced merchandising techniques, such as product grouping and cross-selling, to maximise sales opportunities.
  • The course will also cover inventory management principles tailored to showroom environments, including stock replenishment strategies and inventory tracking systems.
  • Furthermore, participants will gain insights into implementing customer-centric approaches to enhance the overall showroom experience, including personalised customer interactions and post-sale support services.
  • Through practical exercises and case studies, learners will develop the skills needed to excel in showroom retailing and drive business growth.

Who is this course for?

Target Audience

  • The Showroom Retailing (Level 3) Course is tailored for retail professionals seeking to advance their expertise in showroom management and operations.
  • It is ideal for showroom managers, supervisors, and staff members who aim to enhance their skills in effectively managing showroom spaces, optimising product displays, and improving customer experiences.
  • Additionally, retail entrepreneurs looking to establish or upscale their showroom businesses will find valuable insights and strategies in this course.
  • Whether you are already working in a showroom environment or planning to venture into showroom retailing, this course equips you with the knowledge and tools needed to succeed in this dynamic and competitive industry.


  • The good news is that no prior learning knowledge or experience is essential to take this course. This course is openly available to anyone wishing to learn more about Showroom Retailing (Level 3) and would like to take part in a highly rewarding distance learning study course.
  • We believe that everyone should have the opportunity to expand their knowledge and study further, so we try to keep our entry requirements to a minimum.
  • You have the freedom to start the course at any time and continue your studies at your own pace for a period of up to 12 months from initial registration with full tutor support.

Career path

Retail managers are responsible for the day-to-day running of a store, with the aim of maximising profits, while minimising costs

Questions and answers


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Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.