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SalesForce Administrator Practical Guide

EduCBA

Summary

Price
£149 inc VAT
Or £49.67/mo. for 3 months...
Study method
Online
Duration
Self-paced
Qualification
No formal qualification

Overview

What is Salesforce?

Salesforce is basically a SaaS (Software as a Service) where the users need to sign up for an account and start using the software for their business. It was initially developed as a Customer relationship Management product but it has improved a lot and gone beyond that. Now a day’s everything goes online and it becomes difficult for the companies to maintain huge databases. So they can get a space for them on the cloud storage which is offered by Salesforce. In today’s world Salesforce is one of the leading web based database provider in the market. Salesforce is well known for its CRM.

What is CRM?

A CRM is a tool which lets you to manage your customers, partners and all the other information of your business at a single place.

Description

What is Salesforce CRM?

It is a set of business processes and applications which help the companies to manage all the information in one centralized location. It is the best CRM tool in the market now. Salesforce provides its services in the following four fields of clouds – Sales Cloud, Service Cloud, Collaboration cloud and Force com custom cloud.

CRM Training Objectives

At the end of this course you will be able to

  • Understand what is Salesforce
  • Learn more about cloud computing works
  • Learn how to create a Salesforce account
  • Use Salesforce in an effective way

Pre requisites for taking CRM Training

For taking this course you need not possess any prior Salesforce experience. You just need to have the passion to learn about Salesforce. If you know the basics of cloud computing then it will be an added advantage for you in this course.

Target audience

This course is designed for everyone who is interested in learning about Salesforce. Salesforce has different type of editions for groups, professional and companies. A person can select their type of edition according to their goals and features.

Questions and answers

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Ade asked:

Are there any videos included for this course?

Answer:

Hello Ade, Thanks for showing interest in our courses. Yes There are all the video included in this course. Thanks

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Legal information

This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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