Skip to content

Sales Training - Higher Diploma

Level 7 Advanced Diploma|*FREE PDF Certificate* |*100% Pass Rate* |150 CPD Points| *FREE Communication Skills Course*

Oxford Home Study College


£12 inc VAT
Study method
Course format What's this?
Reading material - PDF/e-book
620 hours · Self-paced
Access to content
Access until course completion
No formal qualification
150 CPD hours / points
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

49 students purchased this course

Add to basket or enquire


Sales Management

Certificate of achievement in Sales Management QLS Level 7. Additional CPD Accredited Sales Management Certificate with 150 CPD points available with no extra study. This Sales Management course comes with easy to understand e-learning study materials.

Endorsed Sales Techniques Level 7 Diploma of Achievement.

Interested in becoming a successful sales executive? Ready to take confident control of a dynamic sales and marketing team? With this exclusive Level 7 Diploma in Sales Techniques, you could be on your way to the career of your dreams in no time!

Sales managers are tasked with the responsibility of identifying potential customers, appealing to their interests and closing as many sales as possible. From the smallest local businesses to the largest international organisations, effective sales management can and often does make all the difference. Selling is about so much more than presenting products and services to a viable audience. It’s about telling the right a story, giving people a reason to believe in you and demonstrating what makes you different from your competitors.

Sales Management

Our most advanced Sales Management Diploma to date, this Level 7 Course could be your ticket to the big time. Whether new to sales or already working in a sales environment, you’ll gain the skills, knowledge and confidence needed to take your career to the next level! Study the most fundamental skills and qualities at the heart of effective selling, along with helpful techniques for maximising sales, the importance of a customer focused approach and the role of body language in smart selling. Learn how to become a more persuasive telephone communicator and study the art of effective sales account management, under the watch of your assigned expert tutor! We impose no deadlines or time-restrictions, so you’re free to study at a pace that suits your lifestyle!

Applications are accepted throughout the year, making now the perfect time to get started on your Level 7 Diploma in Sales Management!

Sales Management - Course Benefits

Our exclusive online courses are designed with maximum accessibility and flexibility in mind. Study from home for an endorsed Level 7 Diploma in Sales Management and enjoy the following benefits as standard:

  1. Sales Management - World-class learning resources and study aids, all included in the initial fee for unbeatable value for money.
  2. Sales Management - The nurturing support and consultancy of your personally-assigned tutor as you study.
  3. Sales Management - 24/7 access to our exclusive online learning platform and student forum, using almost any connected device.
  4. Sales Management - No entry-requirements to fulfil - we welcome applicants from all locations and backgrounds worldwide.
  5. Sales Management - The chance to broaden and enhance your career prospects with an advanced Level 7 Diploma in Sales Management on your CV!

Learning Objectives

This advanced Level 7 Sales Management Diploma was created with future executives and leadership personnel in mind. Whatever your experience and expertise to date, you’ll be provided with the all the support and learning resources you need to successfully complete your studies. The primary objective of this course is to familiarise candidates with the skills, knowledge and character traits needed to assume a leadership position in a sales environment. From telesales to digital marketing to simple store representative roles, an endorsed Level 7 Diploma in Sales Management could turbo-charge your career prospects like never before.

Sales Management

A series of 15 engaging modules gradually introduces the most important concepts and subtopics at the heart of successful sales management. Candidates learn how to become more persuasive, influential and confident sellers, while considering the cornerstones of the effective sales strategy. Online assessments are also included to gauge candidates’ acquired knowledge at the end of each module.

Sales Management

Upon successful completion of this course, candidates take away the most essential industry-specific skills, talents and knowledge including:

  • Sales Management - The primary functions and objectives of sales management
  • Sales Management - How body language can affect personal selling
  • Sales Management - Tips and techniques for more effective telephone sales
  • Sales Management - How to become a more effective personal seller
  • Sales Management - The importance of communication skills in sales management
  • Sales Management - An overview of key sales and marketing concepts
  • Sales Management - A detailed overview of customer focused selling
  • Sales Management - Techniques for closing more sales in any environment



150 CPD hours / points
Accredited by The CPD Standards Office

Course media


Sales Training

Sales Management - Course Outline

A relevant educational background should be considered mandatory for anyone looking to climb the ladder in a sales or marketing setting. This diploma-level Sales Management Course provides a comprehensive introduction to the art of effective selling, over a series of 10 engaging modules. Your personally-assigned tutor will provide continuous support and guidance as you explore the following topics:

Unit 1 - Essential Skills for Smart Selling

This Sales Management unit covers the following key topics:

  • Selling Skills
  • The Sales Cycle
  • Framing Success
  • Setting Goals with SPIRIT!
  • Plus more

Unit 2 - Techniques for Maximum Sales

This Sales Management unit covers the following key topics:

  • Customer Service
  • Selling More
  • Ten Major Mistakes
  • Finding New Clients
  • Selling Price
  • Plus more

Unit 3 - Customer Focused Selling

This Sales Management unit covers the following key topics:

  • Focusing on Your Customer
  • What Influences People in Forming Relationships?
  • Influences at Work
  • Disclosure
  • How to Win Friends and Influence People
  • Plus more

Unit 4 - Sales Presentation

This Sales Management unit covers the following key topics:

  • Elements of a Successful Presentation
  • Dressing Appropriately
  • Presentations
  • Plus more

Unit 5 - Tactics for Overcoming Sales Objections

This Sales Management unit covers the following key topics:

  • Observation Skills
  • Handling Customer Complaints
  • Overcoming Objections
  • What are Objections?
  • Handling Objections
  • Universal Strategies
  • Specific Strategies
  • Pricing Issues
  • How Can Teamwork Help Me?
  • Buying Signals
  • Closing the Sale

Unit 6 - Body Language as a Sales Tool

This Sales Management unit covers the following key topics:

  • Body Language
  • What’s Your Face Saying
  • Mirroring and Leading
  • Monitoring Your Posture
  • Dressing Up
  • Shaking Hands
  • Plus more

Unit 7 - Understanding Creativity & Innovation

This Sales Management unit covers the following key topics:

  • Creativity and Innovation
  • Individual Creativity
  • Developing the Right Environment for Creativity
  • Tips for Building Your Own Creative Environment

Unit 8 - Individual and group innovation techniques for creativity

This Sales Management unit covers the following key topics:

  • The RAP Model
  • Understanding Mind Mapping
  • Creating a Mind Map
  • Metaphors and Analogies
  • The Nine Intelligences

Unit 9 - Using Telephone as a Sales Tool

This Sales Management unit covers the following key topics:

  • Telephone Usage
  • Domestic Long-Distance Calls
  • Voice-Mail Etiquette
  • Plus more

Unit 10 - Building Relationships and Getting the Sale

This Sales Management unit covers the following key topics:

  • Customer Focused Selling
  • Communication Skills for Relationship Selling
  • Plus more

Module 11 - Communication Skills

This Sales Management unit covers the following key topics:

  • Listening Exercise
  • Demonstration Cues
  • Non-Verbal Messages
  • Managing the Mingling
  • The Handshake
  • Networking
  • Plus more

Unit 12 - Relationships between Sales and Marketing

This Sales Management unit covers the following key topics:

  • Incentives and Loyalty Schemes
  • SWOT analysis
  • How to Develop an Ongoing Business Relationship with Sales Customers
  • Building Relationships during a Service Contract
  • Effectiveness of Corporate Activities in Building Long-Term Customer-Care Relationships

Unit 13 - Sales and Marketing

This Sales Management unit covers the following key topics:

  • Defining Marketing
  • Developing a Marketing Plan
  • Advertising Myths
  • Networking Tips
  • Plus more

Unit 14 - Personal Selling and Sales Promotion

This Sales Management unit covers the following key topics:

  • What is Personal Selling?
  • How Personal Selling Differs from Sales Promotion
  • The Importance of Personal Selling
  • The AIDA Theory
  • The Personal Selling Process
  • Types of Personal Selling
  • The Qualities of a Good Salesperson
  • Importance of Sales Promotion
  • Limitations of Sales Promotion
  • Major Sales Promotion Tools
  • Plus more

Unit 15 - Sales Key Account Management

This Sales Management unit covers the following key topics:

  • What is Key Account Management?
  • Advantages and Dangers of Key Account Management to Sellers
  • Advantages and Dangers of Key Account Management to Customers
  • Deciding whether to use Key Account Management
  • Criteria for Selecting Key Accounts
  • The Tasks and Skills of Key Account Management
  • Global Account Management
  • Building Relationships with Key Accounts
  • Plus more

Quality Licence Scheme

This Sales Management course is endorsed by the Quality Licence Scheme. The Quality Licence Scheme, endorses high-quality, non-regulated provision and training programmes.

Who is this course for?

Sales Management

An endorsed Level 7 Diploma in Sales Management could propel you up the career ladder in almost any sales or marketing setting worldwide. Every for-profit organisation relies on strong and consistent sales to fund its operations. As a result, employers and decision-makers are constantly on the lookout for talented sales personnel and confident leadership figures. Pursue an advanced role with an established organization, work for a third-party sales and marketing agency or offer your services on a freelance/contractual basis. For candidates with the most advanced sales acumen, even the sky isn’t the limit!

Sales Management

Our exclusive distance learning programmes are open to anyone looking to build a brighter future through quality online education. This Level 5 Diploma in Sales Management is open for enrolment throughout the year, with no deadlines or time-restrictions imposed. Create your own study schedule to suit your lifestyle and enjoy complete tutor support from start to finish.

Sales Management

Wherever you see yourself five years from now, you’ll be one step closer to making it happen with a Level 7 Diploma in Sales Management on your CV!


Sales Management

No particular entry requirement.

Option 1

Sales Management Diploma QLS Level 7 endorsed by Quality Licence Scheme

Certificate Fee: £170 + postal charges

Option 2

Sales Management Diploma issued by OHSC

PDF Certificate - FREE

Hard copy - £25 + postal charges

Option 3

CPD Accredited Certificate

(PDF format)=£30

(Hard copy)=£150 + postal charges

*Postage Charges: National £9, International £15

Career path


Studying for a Level 7 Diploma in Sales Management could open the door to a variety of fulfilling and future-proof careers in a sales or marketing setting.

  • Sales Representative
  • Account Manager
  • Account Executive
  • Sales Consultant
  • Marketing Assistant
  • Marketing Associate
  • Marketing Consultant
  • Marketing Coordinator
  • Marketing Director
  • Marketing Manager
  • Marketing Specialist

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.


Currently there are no reviews for this course. Be the first to leave a review.


Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.