Sales Skills: Growth and Dealing with Customers

In today's competitive market, effective sales skills are essential for success. Research shows that 92% of salespeople give up after the fourth "no," but 60% of customers say "no" four times before saying "yes." Sales Skills: The Growth and Dealing with Customers course aims to provide learners with the tools and strategies to maximise their sales potential, build lasting relationships with customers, and ultimately achieve their targets. This comprehensive program delves deep into the sales process, covering essential aspects such as communication, negotiation, and objection handling. Start your journey towards sales excellence and enhance your ability to navigate the complex world of customer interactions with confidence and finesse.

Learning outcomes:

• Understand the fundamentals of sales and sales growth strategies.
• Explore the concept of sales hypnosis and its application in sales presentations.
• Gain insights into the relationship between sales and marketing.
• Develop effective communication skills and master sales negotiations.
• Learn how to deal with customers and handle objections professionally.
• Discover various tips and tricks to enhance your sales performance.
• Finally, familiarise yourself with the concepts of leverage and limitations in sales.

Certificate of completion

Digital certificate - £9.99

Certificate of completion

Hard copy certificate - £15.99

The Sales Skills: Growth and Dealing with Customers course is designed to provide a comprehensive understanding of the sales process, from prospecting to closing the deal. In the first module, learners will be introduced to the world of sales, setting the foundation for the rest of the course.

As the course progresses, participants will delve into sales hypnosis, presentation techniques, and the essential role of communication in sales. Negotiation strategies will also be covered, equipping learners to navigate challenging situations easily. Furthermore, the course will address handling customer objections and implementing tips and tricks to boost sales performance.

By the end of this program, students will have gained the knowledge and skills necessary to excel in the competitive sales world. In addition, the course will empower learners to establish strong connections with customers, overcome objections, and, ultimately, close deals with confidence.

• Sales professionals seeking to enhance their skills and knowledge.
• Individuals considering a career in sales.
• Business owners looking to improve their sales strategies.
• Marketing professionals aiming to understand the sales process better.
• Customer service representatives wanting to handle customer objections effectively.

• Sales Executive - £18,000 to £30,000 per year.
• Business Development Manager - £25,000 to £50,000 per year.
• Sales Manager - £35,000 to £70,000 per year.
• Account Manager - £22,000 to £40,000 per year.
• Sales Consultant - £20,000 to £45,000 per year.
• Sales Director - £60,000 to £100,000+ per year.

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