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3,673

Retail training courses

Browse Retail courses that are designed to help you gain the skills you need to turn your passion for the industry into a successful career. Whether you want to advance your knowledge in Ecommerce, Visual Merchandising, or Product Management - there's a course that will help get you there - no matter what level you're currently at.

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  • Customer Service : Training and Development

    CPD Courses
    Customer Service : Training and Development | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Customer Service Training and Development Customer service training and development is simply defined as ‘the formal, on-going efforts that are made within an organisation to improve the performance of its employees.’ Customer service goes above and beyond the point of pur …
    £12

  • Customer Service : Effective Communication

    CPD Courses
    Customer Service : Effective Communication | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Customer Service Effective Communication Customer Service Effective Communication is essential for the improvement of an association. It encourages managers to perform the fundamental tasks of Organising, Management Planning, Motivating and Controlling. Hence, it can be assum …
    £12

  • Customer Service : Building Customer Relations

    CPD Courses
    Customer Service: Building Customer Relations | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Customer Service Building Customer Relations Customers are always keen to familiarise themselves with the details, facts and truth behind the logo and to get to know whether the organisations with which they are connected will do their best to meet their needs and requirement …
    £12

  • Customer Service : Dealing with Unprofitable Customers

    CPD Courses
    Customer Service : Dealing with Unprofitable Customers | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Customer Service Dealing with Unprofitable Customers In customer services Every customer is important, but some are highly significant and some simply aren't valuable as it takes too much effort to retain them; sometimes an organisation and a client simply aren't ideal choice …
    £12

  • Customer Service : Telephone Techniques

    CPD Courses
    Customer Service : Telephone Techniques | CPD Accredited | 10 CPD Points/Credits
    • 35 students
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Customer Service Telephone Techniques The telephone is the most effortless path for your customers to reach your business should they have an issue or simply require information. This opens up the need to convey strong customer service via the telephone. The telephone may be …
    £12

  • Customer Service : Verbal Communication Techniques

    CPD Courses
    Customer Service : Verbal Communication Techniques | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Customer Service Verbal Communication Techniques For effective verbal or spoken communication, there are various factors that can't be completely separated from other essential interpersonal skills, such as non-verbal communication, listening abilities and clarification. Re …
    £12

  • Customer Service : Understanding your Customers to Drive Sales

    CPD Courses
    Customer Service : Understanding your Customers to Drive Sales | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Customer Service Understanding your customers to drive sales A customer is an individual who takes delivery of a product (good/service) from a company in return for a payment to the company. The customers are the assets of a company, especially the loyal ones as they are cons …
    £12

  • Customer Service : Asking the Right Questions

    CPD Courses
    Customer Service : Asking the Right Questions | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Customer Service Asking the Right Questions Asking the right questions is the art of effective communications and is used to exchange information. Asking the proper, focused and productive questions will help you in a particular situation and you will be able to enhance a who …
    £12

  • Sales Manager - Course

    CPD Courses
    Diploma QLS Level 5 | *FREE PDF Certificate* Tutor Support & Exam | 100 CPD Credits | Free Internet Marketing Course
    • 40 students
    • Online
    • 450 hours · Self-paced
    • 100 CPD points
    • Tutor support
    Great service
    Sales Manager Training Certificate of achievement in Sales Manager Training QLS Level 5. Additional CPD Accredited Certificate with 100 CPD points available with no extra study. The course comes with easy to understand e-learning study materials. Endorsed Sales Management …
    £12

  • Business Development : A Learning Organization

    CPD Courses
    Business Development : A Learning Organization | 10 CPD Points/Credits | CPD Accredited
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Business Learning Organization A learning organization is a business term which is given to an organization that assists its own members in a learning process and continuously transforms itself. The organizations which do not focus on its worker's strength and never update th …
    £12

  • Team Leader : Team Leader

    CPD Courses
    Level 7 Advanced Diploma | *FREE PDF Certificate* | 110 CPD Points | Creative Thinking & Problem Solving FREE Courses
    • 216 students
    • Online
    • 620 hours · Self-paced
    • 160 CPD points
    • Tutor support
    Great service
    Team Leader ** 3 Courses Bundle** Diploma of achievement in Team Leader QLS Level 7. Additional CPD Accredited Team Leader Certificate with 110 CPD points available without extra study. This Team Leader course comes with easy to understand e-learning study materials. …
    £12

  • Customer Service Advanced Diploma

    CPD Courses
    CPD Accredited | Advanced Diploma QLS Level 7 | 200 CPD Points |+2 FREE Courses [50,000+ Students] FREE PDF Certificate
    • 1,426 students
    • Online
    • 620 hours · Self-paced
    • 200 CPD points
    • Tutor support
    Great service
    Highly rated
    Customer Service ** 4 Courses Bundle** **FREE PR Course**FREE Communication Skills course**FREE COVID-19 Course Certificate of achievement in Customer Service QLS Level 7. Additional CPD Accredited Customer Service Certificate with 200 CPD points available with no extra s …
    Save 40%
    £12 £20

  • Product Management : Developing a Product Idea

    CPD Courses
    Product Management : Developing a Product Idea | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Business Developing a Business or Product Idea To develop a new business there must be certain processes and procedures which should be followed with great attention and extreme detail for proper development of the business. To boost the business productivity, the business …
    £12

  • Retail Management Diploma

    CPD Courses
    Diploma QLS Level 5 | *FREE PDF Certificate* |*100% Pass Rate* | 80 CPD Credits | *Free Supply Chain Course*
    • 107 students
    • Online
    • 330 hours · Self-paced
    • 80 CPD points
    • Tutor support
    Great service
    Retail Management Diploma in Retail Management QLS Level 5. Additional CPD Accredited Retail Management Certificate with 80 CPD points available with no extra study. This Retail Management course comes with easy to understand e-learning study materials. Successful Retail …
    £12

  • Business Administration : Team Management

    CPD Courses
    Business Administration : Team Management | CPD Accredited | 10 CPD Points/Credits
    • 25 students
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Team Management Defining, Evaluating Team Management is the capability of a person or an association to administer and mange a group of persons to do a task. Team Management includes teamwork, goal setting and performance appraisals. Team Management in the workplace pro …
    £12

  • Business : Marketing & Customer Services

    CPD Courses
    Business : Marketing & Customer Services | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Business Marketing & Customer Services The customer service and the marketing unit of a company are generally two different departments but in contemporary business where role of social media and online reviews is thriving, smart businesses are becoming conscious of both …
    £12

  • Customer Service : Influencing & Persuasion Skills

    CPD Courses
    Customer Service: Influencing & Persuasion Skills | CPD Accredited | 10 CPD Points/ Credits
    • 11 students
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Business Influencing and Persuasion Skills All of us want to persuade or influence someone at any stage of our lives. Persuasive technique is a mode of developing interest of someone and influencing on him. With influencing and persuasion skills the writer persuades his reade …
    £12

  • CRM: Introduction to Customer Relationship Management

    CPD Courses
    CRM: Introduction to Customer Relationship Management | CPD Accredited | 10 CPD Points/Credits
    • 12 students
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Introduction to Customer Relationship Management It is impossible to place too much emphasis on the importance of developing strong customer relationships. Customer relationship management is what separate brands that make one-off sales to new customers from those who build a …
    £12

  • CRM: Developing CRM Plan

    CPD Courses
    CRM: Developing CRM Plan | CPD Accredited | 10 CPD Points/Credits
    • 15 students
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Development of Customer Relationship Management Plan Successful customer relationship management isn’t something that happens by accident. Nor is it advisable to simply make things up as you go along. For CRM to work, it needs to be strategic, thought-out and tailored to suit …
    £12

  • Interior Design Course

    CPD Courses
    Certificate QLS Level 3 | FREE PDF Certificate | *100 Pass Rate* | 50 CPD Credits | +1 FREE Course [7000+ Students]
    • 435 students
    • Online
    • 200 hours · Self-paced
    • 50 CPD points
    • Tutor support
    Great service
    Interior Design Course Certificate in Interior Design QLS Level 3. Additional CPD Accredited Interior Design Certificate with 50 CPD points available with no extra study. The course comes with easy to understand e-learning study materials. Looking for an Interior Design - …
    £12

  • Operations Management

    Study365
    CPD & IAP Accredited | Free E - Certificate Included | Lifetime Access | Premium Quality Study Materials | No Hidden Fee
    • 162 students
    • Online
    • 15 hours · Self-paced
    • 12 CPD points
    Great service
    Diploma in Operations Management (Level 3) Operations Managers are responsible for the central functions of any organisation. We understand that qualified professionals will be in high demand, and can gain well-paid positions in a whole range of industries. This Operations Manag …
    Save 69%
    £12 £39

  • Sales Techniques Advanced Diploma

    CPD Courses
    Level 7 Advanced Diploma | *FREE PDF Certificate*|*100% Pass Rate* | 150 CPD Credits | *Free Social Media Course*
    • 49 students
    • Online
    • 620 hours · Self-paced
    • 150 CPD points
    • Tutor support
    Great service
    Sales Techniques Certificate of achievement in Sales Techniques QLS Level 7. Additional CPD Accredited Certificate with 150 CPD points available with no extra study. The course comes with easy to understand e-learning study materials. Endorsed Sales Techniques Level 7 D …
    £12

  • Hotel Management : Quality Management in Hospitality Sector

    CPD Courses
    Hotel Management : Quality Management in Hospitality Sector | CPD Accredited | 10 CPD Points/Credits
    • 15 students
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Hotel Management Quality Management in Hospitality Sector What’s the most important measure of quality in a hotel setting? Comfortable rooms? Excellent facilities? Outstanding food and drink? World-class employees? The answer – all these things and many more besides. Quality …
    £12

  • Customer Service - Course

    CPD Courses
    Diploma QLS Level 5|FREE PDF Certificate Tutor Support & Exam|120 CPD Points|+2 FREE Courses [15,000+ Enrolled Students]
    • 450 students
    • Online
    • 450 hours · Self-paced
    • 120 CPD points
    • Tutor support
    Great service
    Highly rated
    Customer Service **4 Courses Bundle** **FREE PR Course**FREE Communication Skills course**FREE COVID-19 Course Diploma in Customer Service QLS Level 5. Diploma of achievement in Customer Service. Additional CPD Accredited Customer Service Certificate with 120 CPD points …
    £12

  • Customer Services : Feedback Essentials

    CPD Courses
    Customer Services : Feedback Essentials | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Customer Services Feedback Essentials It’s only by acknowledging our strengths and weaknesses that we’re able to grow and improve. From entry-level employees to top-tier management, working with feedback allows us to take that next important step forward. Providing useful fe …
    £12
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FAQs

Reed Courses advertises a large variety of Retail courses which are delivered by a range of learning providers. The Retail courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Retail course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Retail courses, you might also be interested in Merchandising, Buying and Retail management. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Retail courses, Reed Courses also has plenty of paid for online Retail courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Retail courses. Alternatively you'll be able to enrol on an online Retail course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Retail course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Retail courses from a variety of learning providers.
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