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Retail Sales Assistant & Retail Management

CPD Accredited | Updated 2023 Materials | Free PDF Certificate | Lifetime Access & Support

Cambridge Open Academy


£14 inc VAT
Study method
3 hours · Self-paced
Access to content
Lifetime access
No formal qualification
10 CPD hours / points
  • Certificate of Completion (Hard Copy) - Free
  • Certificate of Completion (PDF) - Free
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

2 students purchased this course

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Have you ever wondered what it takes to be a successful retail sales assistant? Do you want to learn how to provide excellent customer service, manage a retail store, and understand consumer behaviour? If so, Retail Sales Assistant & Retail Management course is for you!

This course will teach you everything you need to know about working as a retail sales assistant and Manager. You will learn:

  • The roles and responsibilities of a store assistant
  • The basics of retail management and how to run a store efficiently
  • The principles of visual merchandising and how to create attractive displays
  • The factors that influence consumer behaviour and how to use them to your advantage
  • The skills and techniques for dealing with customers and suppliers
  • The store psychology and how to create a positive shopping environment
  • The legislations related to retail and how to comply with them

By the end of Retail Sales Assistant & Retail Management course, you will have the knowledge and confidence to work as a retail sales assistant in any retail setting.

Don’t miss this opportunity to start your journey in the exciting world of retail. Enrol today and get ready to become a retail sales assistant!


Certificate of Completion (Hard Copy)

Hard copy certificate - Included

Note: Delivery of hardcopy certificate is free within the United Kingdom. However, to obtain a hardcopy certificate, international students have to pay £19.99 for the shipment to their designated address.

Certificate of Completion (PDF)

Digital certificate - Included

Once you have successfully completed the course, you will receive a CPD Accredited PDF certificate completely free of cost as a proof of your accomplishment.


10 CPD hours / points
Accredited by CPD Quality Standards

Course media


Here is the curriculum breakdown of the Retail Sales Assistant & Retail Management Course below:

  • Module 01: Introduction to Store Assistant
  • Module 02: Roles and Responsibilities of a Store Assistant
  • Module 03: Introduction to Retail Management
  • Module 04: Managing a Retail Store
  • Module 05: Visual Merchandising
  • Module 06: Consumer Behaviour
  • Module 07: Dealing with Customers
  • Module 08: Dealing with Suppliers
  • Module 09: Store Psychology
  • Module 10: Legislations Related to Retail

Our Specialised Delivery Method:

  • Interactive Learning: Engaging modules created with recognised EdTech tools, featuring like drop-down menus, drag-and-drop, flashcards, label graphics, and timeline views.
  • Responsive Design: Courses adapt seamlessly to any device, no additional software needed.
  • User-Friendly Navigation: Simple, modern design suitable for all learners, regardless of technical background.
  • Elegant Presentation: Visual appeal with progress tracking, drag-and-drop activities, and multiple-response questions.

Who is this course for?

Retail Sales Assistant & Retail Management course is for:

  • Anyone who is interested in a career in retail sales.
  • Experienced retail sales assistants who want to refresh their skills or learn new ones.
  • Anyone who wants to start their own retail business.
  • Anyone who wants to learn more about the retail industry.


Enrolling in our Retail Sales Assistant & Retail Managementcourse does not require any prior knowledge or experience. All that is required is an internet-connected gadget and a passion to learn.

Career path

After finishing the course, you can advance your profession. Look into jobs like:

  • Retail Store Manager: £20,000 - £45,000 per year
  • Visual Merchandiser: £18,000 - £30,000 per year
  • Customer Service Representative: £16,000 - £25,000 per year
  • Retail Buyer: £20,000 - £60,000 per year
  • E-commerce Specialist: £20,000 - £45,000 per year
  • Retail Sales Trainer: £25,000 - £40,000 per year

Questions and answers

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Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.