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Retail Management Essentials for Store Assistants

CPD Accredited | Interactive Learning Materials | PDF Certificate Included | Tutor Support

Cambridge Open Academy


£18 inc VAT
Study method
3 hours · Self-paced
Access to content
Lifetime access
No formal qualification
10 CPD hours / points
  • Certificate of Completion (PDF) - Free
  • Certificate of Completion (Hard Copy) - £9.99
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

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Step into a realm of endless possibilities with Retail Management Essentials for Store Assistants. This comprehensive course empowers you with the skills and knowledge needed to excel as a Store Assistant in the fast-paced world of retail.

Uncover the secrets of effective store management, mesmerise customers with captivating visual merchandising, understand consumer behaviour, and navigate the complex landscape of retail legislation. Elevate your career and become an indispensable asset in the retail industry with Retail Management Essentials for Store Assistants.

Learning Outcomes:

  • Understand the roles and responsibilities of a Store Assistant
  • Gain insights into effective retail management practices
  • Master the art of visual merchandising to attract and engage customers
  • Develop a deep understanding of consumer behaviour for strategic decision-making
  • Acquire essential customer service skills to deliver exceptional experiences
  • Navigate store psychology and legislations to ensure compliance and success


10 CPD hours / points
Accredited by CPD Quality Standards

Course media


Unleash your potential as a Store Assistant with Retail Management Essentials. This comprehensive course dives deep into the intricacies of store operations, equipping you with the knowledge and skills to excel in the dynamic retail industry. Through interactive modules and valuable insights, you'll gain a holistic understanding of the role and responsibilities of a Store Assistant.

From managing inventory and optimising store layouts to implementing effective visual merchandising strategies, you'll learn the key techniques that drive success in Store Assistant. Discover the secrets of consumer behaviour and leverage that knowledge to create tailored experiences that exceed customer expectations.

The course also provides a comprehensive overview of retail legislation, ensuring that you have a thorough understanding of the legal and ethical frameworks that govern the industry. You'll gain insights into best practices for compliance, fostering a safe and inclusive environment for both customers and employees as a Store Assistant.

Who is this course for?

  • Aspiring Store Assistants seeking a solid foundation in retail management
  • Current Store Assistants looking to enhance their knowledge and advance their careers
  • Retail professionals aiming to broaden their understanding of store operations and customer interactions
  • Entrepreneurs and small business owners venturing into the retail industry
  • Individuals with a passion for the retail industry and a desire to make a difference in store operations

Career path

  • Store Assistant: £17,000 - £22,000
  • Visual Merchandiser: £18,000 - £25,000
  • Retail Supervisor: £20,000 - £28,000
  • Customer Service Representative: £16,000 - £20,000
  • Retail Manager: £25,000 - £35,000

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.


Certificate of Completion (PDF)

Digital certificate - Included

Certificate of Completion (Hard Copy)

Hard copy certificate - £9.99

Note: Delivery of hardcopy certificate is free within the United Kingdom. However, to obtain a hardcopy certificate, international students have to pay £19.99 for the shipment to their designated address.


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What does study method mean?

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.