Restaurant Hospitality Management Course - Level 3

Oplex Careers


Save 85%
£29 inc VAT (was £199.99)
Offer ends 31 October 2019
Study method
Online, self-paced
30 Hours
7 CPD points / hours

192 students purchased this course

Add to basket or enquire


The online Restaurant Hospitality course has been designed to help those who currently work in or aspire to work in the restaurant or catering sector to provider greater levels of customer satisfaction.

Course media


Course Description

The online Restaurant Hospitality course will teach learner with essential knowledge of how to provide greater levels of hospitality to customers. Covering the entire customer dining experience and reflecting on how each element of the dining process can be improved, this course is suitable for anyone who wants to work in the restaurant and catering sectors, in addition to those currently working in the field who want to boost their knowledge.

As part of this Restaurant Hospitality course learners will understand how to effectively and confidently greet guests in the restaurant, take customer orders making specific recommendations to the menu, how to provide prompt serving of food and offer guests an outstanding level of customer service.

Course Syllabus

The course is split into the following modules:

      • Introduction to Restaurant Hospitality

    ~ What hospitality means
    ~ How it’s involved in the food industry
    ~ How restaurant hospitality is important

      • Tips for Restaurant Hospitality

    ~ Top tips to help improve restaurant hospitality

      • What to avoid when it comes to Restaurant Hospitality

    ~ Top 10 things to avoid
    ~ Examples of bad restaurant hospitality

      • Restaurant Responsibilities

    ~ Tasks that restaurant employees handle
    ~ How tasks account to adequate hospitality

      • The Correct Etiquette.

    ~ The importance of manners

    • Final Assessment


To assess the learners ability and knowledge to effective understand the topics contained within the Restaurant Hospitality course, the course features a number of end of module interactive quiz questions.

Additionally, at the end of the Restaurant Hospitality course learners will also take an online multiple choice assessment test. This online multiple choice test is marked automatically so you will receive an instant grade and know whether you have passed the course.


On successful completion of this Restaurant Hospitality course learners will receive an Oplex Careers CPD Certificate of Achievement award.

This certificate will be produced in PDF format, hard copies of the certificate will be available at an additional fee of £9.99.

Course Format

This course is delivered online through eLearning. Learners of the course will receive instant access to our interactive student learning portal, which offers 24/7 access to the Restaurant Hospitality course.

Course Duration

The online Restaurant Hospitality course requires 30 hours to complete the course in full. This is only a guide to the learning hours required and it depends on how quickly an individual can absorb the information. The learning is online so it can be spread out over multiple sessions or done in one session.

Learners will have access to this course for up to 12 months from the date of joining. There is no time limit to complete the course during this period.

Tutor Support

When you are studying a course it is always useful to know that you have the help and support of tutors that want you to succeed in your studies.

As part of the Restaurant Hospitality course you will receive access to our dedicated tutor support service. The academic tutors will be able to provide you with unlimited online email support to help answer any questions that you may have whilst you are studying the course.

Questions and answers

No questions or answers found containing ''.

Gary asked:

Does the certificate have level 3 on the title


Yes, once you have successfully completed your course and Final Assessment, our team will send your accredited certificate which will show the Level 3 CPD Award in Restaurant Hospitality Management, your name, grade, date among other key information included with your certificate. Many thanks

This was helpful. Thank you for your feedback.

ollie hamilton-fox asked:

how many credits is this worth


The restaurant hospitality course is worth 7 CPD Points.

This was helpful. Thank you for your feedback.

Oussama asked:

i live in tunisa , how i can come


The courses are all online so you can enrol from anywhere in the world as long as you have internet access. We have many international students enjoying their courses with us. Once you have registered onto your course, our team receive your order then send over your login details to get started right away.

This was helpful. Thank you for your feedback.

Rating and reviews

There haven't been any reviews for this course yet.

Leave a review