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Restaurant Hospitality Management Certification Level 2

15 Hour Online CPD Accredited Course With Tutor Support.

Base Learning

Summary

Price
£69 inc VAT
Or £23.00/mo. for 3 months...
Study method
Online
Duration
15 hours · Self-paced
Qualification
No formal qualification
CPD
15 CPD hours / points
CPD What's this?
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

Overview

The Restaurant Hospitality Management Level 2 course provides team members with information, skills and advice, to help them fulfil their role as a restaurant manager and exceed their clients' service expectations.

CPD

15 CPD hours / points
Accredited by The CPD Certification Service

Description

Upon completion of the course, team members will have the competence to work as a restaurant manager at a 5-star hotel or in a local eatery.

What’s Covered in the Course?

  • An introduction to the front-of-house function of a restaurant;
  • The role of a restaurant manager in all types of restaurants, anywhere in the world;
  • The different types of restaurant establishments and their layouts;
  • The importance of excellent customer service within the hospitality industry;
  • How to deal with customer complaints in a calm and effective manner, in order to ensure that the customer will return in the future;
  • Know your drinks: a comprehensive knowledge of beverages and how to serve them;
  • Know your food: the importance of knowing every item on the menu, what is in each dish and the causes and effects of food allergies;
  • Restaurant licensing laws: this covers age verification and what you can accept, in order to verify the age of customers on licensed premises;
  • Restaurant system checklists: what checklists are needed, how to put them in place and how to monitor them, to ensure that the restaurant runs smoothly and cost-effectively;
  • Health and safety laws associated with a restaurant, from front-of-house to the kitchen; food safety and storage;
  • Restaurant terminology that is commonly used in the industry.

What are the Benefits of the Course?

  • Improved career prospects for the employee, combined with greater competence and confidence for those already working within the industry;
  • The 21 online modules are accessible on any device, so the team member can study from anywhere with an internet connection, using a PC, laptop, tablet or smartphone;
  • An industry-recognised certification, with online support to guide and assist the employee throughout the course;
  • An accessible and comprehensive syllabus;
  • No entry requirements –restaurant experience is not a prerequisite to your staff member completing the course.

Requirements

Internet access

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Legal information

This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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