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Receptionist Short Diploma

Entry Level Career Pathway Program - No Exam - Instant Free Certificate - Free Workplace Management Toolkit


Empower UK Employment Training

Summary

Price
Save 4%
£12 inc VAT (was £12.50)
Offer ends 31 January 2025
Study method
Online, On Demand What's this?
Duration
1.5 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Empower UK Diploma Certificate - Free
  • Reed Courses Certificate of Completion - Free
  • Official Transcript - £2.50
Additional info
  • Tutor is available to students

3 students purchased this course

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Overview

Receptionist Short Diploma

Embark on your journey to become an exceptional Receptionist with our Short Diploma. Gain an in-depth understanding of the Receptionist Role and hone essential Communication and Customer Service Skills. Master Office Administration, Front Desk Management, and Scheduling to excel in your Receptionist career. Elevate your skills with this comprehensive course in Receptionist Excellence.


Learning Outcomes:

  • Define the Receptionist role in various professional settings.

  • Apply effective communication skills specific to the Receptionist role.

  • Demonstrate exceptional customer service skills as a Receptionist.

  • Execute office administration tasks proficiently in a Receptionist role.

  • Manage front desk operations competently as a Receptionist.

  • Implement scheduling and time management techniques relevant to the Receptionist position.

  • Prioritize tasks and responsibilities as a Receptionist effectively.

  • Handle inquiries and requests professionally in the role of a Receptionist.

  • Utilize technology and software for Receptionist duties efficiently.

  • Contribute to a positive and welcoming atmosphere in the workplace as a Receptionist.

More Benefits:

  • LIFETIME access
  • Device Compatibility
  • No Exam, Instant Free Certificate on Receptionist
  • Free Workplace Management Toolkit

Certificates

Empower UK Diploma Certificate

Digital certificate - Included

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

Official Transcript

Digital certificate - £2.50

Curriculum

3
sections
11
lectures
1h 29m
total
    • 1: Receptionist: Receptionist Role Overview 11:00 PDF
    • 2: Receptionist: Communication Skills for Receptionist 11:00 PDF
    • 3: Receptionist: Customer Service Skills 12:00 PDF
    • 4: Receptionist: Office Administration for Receptionist 09:00 PDF
    • 5: Receptionist: Front Desk Management for Receptionist 10:00 PDF
    • 6: Receptionist: Scheduling and Time Management 10:00 PDF
    • 7: Course Survey 01:00 PDF
    • 10: How to Download Your Certificate 00:21
    • 11: Claim Your Free Certificate 01:00 PDF

Course media

Description

Receptionist Short Diploma Course Syllabus

  • Receptionist Role Overview: Begin your journey as a Receptionist with a comprehensive understanding of your role. Explore the key responsibilities, etiquette, and professionalism expected in this vital position.

  • Communication Skills for Receptionist: Master effective communication techniques tailored for Receptionists. Learn to greet visitors, answer phone calls, and convey information with clarity and courtesy.

  • Customer Service Skills: Elevate your customer service skills to provide a warm and welcoming experience to all guests. Understand how to handle inquiries, resolve issues, and leave a positive impression.

  • Office Administration for Receptionist: Dive into the administrative aspects of the Receptionist role. Gain proficiency in tasks such as appointment booking, record-keeping, and managing office supplies.

  • Front Desk Management for Receptionist: Take charge of the front desk with confidence. Learn about handling visitor traffic, maintaining a tidy reception area, and ensuring a smooth flow of operations.

  • Scheduling and Time Management: Develop excellent scheduling and time management skills. Efficiently manage appointments, meetings, and tasks, ensuring the reception area runs smoothly.

Who is this course for?

This Receptionist course is for anyone. This Level 1 qualification will enable you to progress into further learning in Receptionist; such as:

  • Level 2 Diploma in Receptionist
  • Level 3 Diploma in Receptionist
  • Level 4 Diploma in Receptionist
  • Level 5 Diploma in Receptionist

Requirements

This Receptionist Training does not have any prerequisites or formal requirements.

Career path

Taking Receptionist Course will open up a variety of career options for you.

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.

Reviews

4.6
Course rating
80%
Service
100%
Content
100%
Value

FAQs

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2025. All rights reserved.