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Receptionist: Office Admin and Reception Training - CPD Certified

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14 hours · Self-paced
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Lifetime access
No formal qualification
  • Learndrive PDF Certificate on Receptionist - Free
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

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As the "face" of a company, Receptionists are key to greeting clients, organising meetings, and maintaining a professional image. Offering administrative support to managers and clinicians, Receptionists are essential across sectors, including healthcare. Targeting a Receptionist role? This focused course offers entry-level training.

The Receptionist: Office Admin and Reception Diploma equips aspiring Receptionists with must-have skills in office procedures, communication, and telephone etiquette.

Secure an endorsed certificate to boost your Receptionist career prospects. This streamlined course efficiently prepares you for Receptionist roles, enhancing your employability.

Learning Outcomes for this Receptionist Bundle:

  • Master front-desk tasks, elevating your Receptionist role.
  • Boost Receptionist-level communication for team and client interactions.
  • Hone Receptionist telephone etiquette for professional calls.
  • Acquire negotiation skills crucial for Receptionist tasks.
  • Streamline admin support, a Receptionist competency.
  • Elevate public speaking for Receptionist-led meetings.
  • Excel in presentation skills, key for Receptionist client briefings.

What's Included:

  • 8 Courses on Receptionist
  • 15 CPD Points on Receptionist
  • Assessments and Tutor Support on Receptionist


Learndrive PDF Certificate on Receptionist

Digital certificate - Included

Course media



This Receptionist Training course is a focused guide for mastering core Receptionist duties and office administration. Ideal for current administrators or those aiming to progress in their Receptionist career, this concise course is essential for skill enhancement.

The course hones crucial Receptionist tasks such as processing payments and maintaining financial records. It also delves into tenant enquiries, equipping you with a comprehensive Receptionist skill set.

To round off your Receptionist training, the course tackles budgeting for the site. By mastering skills like processing payments and handling tenant enquiries, you'll excel in varied Receptionist and administrative roles.

Who is this course for?

This Receptionist Training is ideal for the following:

  • Medical Receptionist
  • Office Admin & Receptionist

This Course is suitable for anyone interested to further progress there career in:

  • Level 4 Diploma in Professional Receptionist Practice
  • Level 5 Higher National Certificate in Professional Receptionist Practice
  • Level 2 Award in Business Administration (Receptionist)
  • Level 2 Diploma in Business Administration (Receptionist)
  • Level 3 Certificate in Business Administration (Receptionist)
  • Level 3 Diploma in Business Administration (Receptionist)
  • Level 4 Diploma in Professional Business Administration (Receptionist)
  • Level 2 Award in Customer Service (Receptionist)
  • Level 2 Diploma in Customer Service (Receptionist)
  • Level 3 Certificate in Customer Service (Receptionist)
  • Level 3 Diploma in Customer Service (Receptionist)
  • Level 4 Diploma in Professional Customer Service (Receptionist)
  • Level 2 Award in First Contact Customer Service (Receptionist)
  • Level 2 Diploma in First Contact Customer Service (Receptionist)

Career path

After completing the Receptionist Training course, you can grip yourself with specific knowledge and skills with the highest confidence level to improve yourself and enhance the receptionist skills for your career in the relevant Receptionist sector.

  • Receptionist
  • Front Desk Receptionist
  • Receptionist Assistant
  • Medical Receptionist
  • Hotel Receptionist
  • Veterinary Receptionist

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Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.