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Public Relations: Protocol, Etiquette, Ceremonies and Managing VIPs

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London Training For Excellence

Summary

Price
£3,335 inc VAT
Study method
Online
Duration
5 hours · Self-paced
Qualification
NA
Awarded by NA
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

Overview

Learning Objectives

  • Realise the difference between crude person behavior, and a refined one; it will discuss a large diversity of daily life situations, encounters, conversations, demeanors and sometimes-uncomfortable events.
  • Understand, and consequently apply the right attitude, at the right time with the right people,
  • Carry out him/ herself mentally, and physically
  • Reflect positive impressions
  • Attend to receptions and social gatherings as an aristocrat
  • Learn the right etiquette and protocol with celebrities,
  • Learn the proper table manners.
  • Planning and orchestrating V.I.P. visits, meetings, ceremonies, and special events
  • Precedence, Titles and Forms of Address.
  • Protocol Event Planning Process
  • Becoming a strategic asset using your finely honed talents to enhance business relationships.

Description

General manners:

  • Key words,
  • When angry,
  • Apology,
  • Borrowing,
  • Accepting compliments,
  • Criticism,
  • Giving praise,
  • Sharing,
  • Presents and gifts.

Irritating manners:

  • Gossiping,
  • Punctuality,
  • Personal hygiene practices,
  • Yawning, coughing, and sneezing,
  • Eating, drinking in public
  • Telephone manners,

Building your image:

  • Smiling,
  • Using names,
  • Giving full attention,
  • Avoiding arguments,
  • Saying NO, gently,
  • Being a good audience,
  • Making suggestions,
  • Admit your mistakes,
  • Be a slave to your word.

Managing V.I.P’s:

  • V.I.P. visits,
  • Meetings,
  • Ceremonies,
  • Special events
  • Responsibilities.
  • 1st impressions.
  • Listening skills.

Questions and answers

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Legal information

This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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