Mandatory Compliance

Mandatory Compliance is based in Middleton, Greater Manchester. We are the leading provider of UK-accredited online courses and training for various industries, including health and social care, first aid at work, education and schools, mental health, health and safety and train the trainer, to help individuals and organisations comply with regulatory requirements.

Our learning materials meet the learning outcomes of the Core Skills Training Framework (CSTF) v1.1 and Care Quality Commission requirements.

All our care statutory and mandatory training courses align with CQC regulations and are Skills for Care endorsed.

Our CPD-accredited courses and mandatory training programmes meet Office for Standards in Education, Children’s Services and Skills (Ofsted) and other regulatory requirements for Early Years Foundation Stage (EYFS), schools and FE colleges.

Our wide range of eLearning courses comply with Health and Safety Executive (HSE) requirements and the Health and Safety at Work, etc. Act 1974.

Our comprehensive CPD-accredited training programmes include mental health awareness, mental health conditions and mental health first aid.

Our train-the-trainer programmes help new and experienced trainers to improve their skills and master a wide range of subjects.

Communication with learners

We communicate with potential learners to give help and advice through our live chat on the website and by email. All communications with learners and employers are kept in our HubSpot CRM system.

Our education and training team offer open and flexible approaches to all learners, particularly those with additional needs, including changing/amending resources to suit individual needs or allowing an extension to the time allowed to complete any course. All of our elearning courses are narrated with subtitles to accommodate those learners with hearing difficulties.

Workforce development solutions

Our learning and development team aim to address sector-specific problems to enhance the development of appropriate human-resources strategies at organisational and sector-wide levels. 

We support organisations to carry out training needs assessments and provide their employees with appropriate statutory and mandatory training courses, including:

• Health and safety
• Fire safety
• Food hygiene/food safety
• Risk assessments/risk management
• Safe recruitment
• Equality and diversity
• Cardiopulmonary resuscitation
• Bullying and harassment
• Safeguarding vulnerable groups, among others.

We are committed to delivering high-quality, accessible education through technology. Our core values include integrity and transparency, diversity and inclusiveness, customer focus and accountability.

We have worked tirelessly to establish partnerships with various sectors to determine their training needs and tailor training programmes accordingly. Our customers are actively involved in highlighting specific needs and the level required to ensure resources are developed to meet these specifications. We also engage with them continually to stay abreast with their changing needs and ensure current and new staff are trained appropriately.

Trusted content written by experienced subject matter experts

We have a team of content developers, health and social care advisers, and subject matter experts who have extensive experience working in diverse settings. They fully understand the needs of a highly mobile workforce and the importance of regulatory compliance.

Our CPD-accredited courses have a clear set of aims and objectives at strategic and individual levels, and the learning outcomes are mapped to the CQC’s inspection framework. These are used to explain what the course aims to achieve and confirm that learning has taken place at the required level.

Each course goes through an exhaustive internal review to establish that the content and assessments are directly linked to the learning outcomes. All modules and courses are externally peer-reviewed and accredited by the CPD Certification Service. 

CQC-compliant online courses

All our compliance courses and training are mapped to specific key questions and quality statements. Linking our courses to the CQC inspection framework helps to impact patient outcomes and experiences. 

Managers and staff involved in content development and customer service are consulted in strategic planning activities to enable them to link their daily work with the company’s wider goals. We hold regular meetings to review customer feedback, concerns and complaints as we aim to learn from our customer experiences to improve our internal systems. This ensures that courses are linked to organisational goals and helps achieve outcomes. 

CPD-accredited mandatory and statutory compliance courses

We also offer a flexible approach to the delivery of our mandatory and statutory courses, which acknowledges the needs of the different sectors. Our online courses are designed to meet the needs of a highly mobile workforce, enabling them to stay up-to-date with the latest legislation, regulations and best practice recommendations.

Our mandatory and statutory compliance courses cover the Health and Safety Executive (HSE), Care Quality Commission (CQC), the Office for Standards in Education, Children’s Services and Skills (Ofsted) and other regulatory requirements.

Easy-to-use learning management system

Learners can use any device and complete the courses at a time convenient for them. They can start, pause and return to the course anytime.