Malay Upadhyay
About us
Malay A. Upadhyay is an expert in AI-led growth enablements. As the Chief Growth & Operations Officer at SalesChoice, an award-winning AI platform-as-a-service, Malay has guided numerous businesses on their transformative AI journeys, enabling them to achieve remarkable growth objectives through sophisticated analytics tailored to their specific organizational and market dynamics.
Malay's extensive global portfolio encompasses diverse industries such as F&B in Dubai, hospitality in India, manufacturing in Italy, energy in the US, and more recently, healthcare, telecom, high-tech, and logistics in North America. This rich background has bestowed upon him a profound understanding of the intricacies within each sector. Prior to the onset of the pandemic, Malay served as a board member of the esteemed AI Directory and contributed to the formulation of the European Commission's AI policy through his involvement with the 'High-Level Expert Group' in the European AI Alliance. Presently, Malay serves as an advisor to the Customer Experience Program at the University of Richmond. His contributions to the dual domain of AI-led growth have earned him recognition as one of the Top 10 pioneering business leaders by Mirror Review.
Malay has trained 200+ revenue managers and executives on how to get the most out of AI enablements to supercharge their growth and solve some of the most complex organizational challenges. The successes and failures he has encountered have allowed him to devise best practices and some of the first managerial frameworks around AI. They feature prominently in Malay’s ‘AI Management’ series of books, now published with one of the world’s largest tech publishers. They are also an exclusive part of his educational courses and training curriculum.
Malay’s creations continue to aid and impact organizations and professionals alike. With an astute grasp of how to strategize and operationalize the full customer acquisition and retention cycle involving Marketing, Sales and Customer Success in the modern era, he has fully automated large swaths of the sales funnel. It allows organizations to generate and nurture 10x more leads at a tiny fraction of the cost to enable growth with limited resources. Given the power of such automation and its risk to professional jobs, Malay has also created the AI Job Calculator that estimates how much of one’s job can be automated with AI at any time, allowing professionals to better plan their career trajectory.
Malay holds an MBA from Queen’s University (Canada), an MSc in Marketing Management from Bocconi University (Italy), and Bachelor of Engineering from Manipal University (India).
Why choose us
The AI management course is the only one of its kind to teach non-technical managers how to choose, use, manage and get the most out of AI solutions in their work. Brimming with practical managerial knowledge, the course is now also a book published with one of the world's largest IT publishers.
What Some Students Have To Say:
“I took up this course just because of my personal interest but now I feel that it has helped me explore new options and opportunities. I feel that it is a really good, helpful and interesting course for people who are curious to increase their knowledge of AI.”
“This is a very useful AI course. Unlike several AI courses out there that are tech-heavy or more about coding, this course helps managers and leaders understand AI in an easier way. By the end of this course, I felt more confident about my knowledge of AI, how to understand or use it and how to successfully implement it in my company.”
“Very informative and example based learning. The quizzes and examples help you retain useful information.”
“An awesome course explaining complex concepts of AI in simple terms. Really helpful for any management students who want to get a good understanding of AI in the business world.”
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