Process Management, Process Mapping and Design
Gain competencies in Operations Management
Sentinel 9
Summary
- Reed courses certificate of completion - Free
- Certificate of completion - £3
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Overview
This course aims to provide in-depth knowledge of aspects that are critical for the Supply Chain Management of any business. Supply Chain Management is effectively coordinating the process of production, managing inventories, location and transportation of goods and services to achieve the best sustainable outcome for the customer. Topics covered include: Introduction to Process Management; Defining Processes; Defining Procedures; and Process Mapping and Design.
Certificates
Reed courses certificate of completion
Digital certificate - Included
Will be downloadable when all lectures have been completed
Certificate of completion
Digital certificate - £3
The certificate will be sent via email once the course has been completed.
Curriculum
Course media
Description
BACKGROUND:
What is Process Management?
All operations are composed of processes. A process is an arrangement of resources and activities that transform inputs into outputs that satisfy customer needs (Slack et.al 2015). The difference between operations and process is mainly the scale and complexity of the given tasks. For example, Banking operations can consist of financial management processes and Hotel operations contains guest service processes. Hence one operation function can be made up of several individual processes. Slack et.al (2015) suggest that all parts of the business manage processes so all parts of the business have an operational role and need to understand operational management.
LEARNING OUTCOMES:
Upon the completion of this module, users will be able to:
• Understand the theoretical and practical knowledge of operations management to solve current business challenges.
• Understand and analyse the key concepts of process management.
• Apply critical thinking to supply chain management, quality and productivity management.
• Demonstrate a comprehensive understanding of communication and information flow in the business to improve current business practice.
TIME: Up to 2 Hours
OTHER INFORMATION:
• No prerequisites.
• No materials distributed.
• No formal assessments required.
Who is this course for?
- Business Managers
- Students
- Self Employed Individuals
- Start-up Companies
- Executives
- Entrepreneurs
Requirements
- No prerequisites.
- No materials distributed.
- No formal assessments required.
Career path
- Administrator
- Business Development Officer
- Consultant
- Government Officer
- Manager
- Operations Manager
- Project Manager
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This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
