- Tutor is available to students
Principles of Business Administration Level 2 (Free for Lancashire Residents)
Online with Tutor support, registration and certification included
Kiwi Education Ltd
Summary
Overview
This qualification will give you the underpinning knowledge that is required to ensure you can successfully work in a range of different environments in a business administration role. You will develop essential knowledge of how to carry out administrative tasks such as how to manage information and supporting events. You will also learn how to apply your knowledge in a variety of industries and job roles.
- This is a fully-funded course - for those aged 19+ and who are unemployed
- Nationally accredited qualification
- Takes on average 4 weeks
- Engaging online learning
- Learn at your own pace
- Expert 1-to-1 support - Ongoing personal guidance from expert Trainers
Qualification
Level 2 Certificate in Business Administration (VRQ)
Description
Unit 1: Principles of providing administrative services
This unit will develop your knowledge of a range of administrative support tasks as well as meeting types, different mail services and how to organise travel and accommodation. This unit also covers the impact of delivering poor customer service.
Unit 2: Principles of business document production and information management
This unit will provide you with an understanding of how to prepare and distribute business documents and identify how information is managed in business organisations.
Unit 3: Understand communication in a business environment
Within this unit you will study written and verbal business communication, including identifying appropriate body language and tone of voice when communicating verbally.
Unit 4: Understand employer organisations
This unit will provide you with an understanding of different organisational structures and the differences between private, public and voluntary sectors. You will also cover the internal and external influences on organisations and why change in the business environment is important.
Unit 5: Understand how to develop working relationships with colleagues
Within this unit you will look at the principles of effective team working, as well as what is expected of a ‘buddy’.
Unit 6: Understand how to carry out business administration tasks
This unit will provide you with the knowledge of how to deal with incoming and outgoing mail, reception services, diary systems management, event organisation and systems for financing administration roles. You will get the opportunity to apply this to your current or potential future workplace.
Unit 7: Understand how to prepare text
Who is this course for?
- This is a fully-funded course - for those aged 19+ and who are unemployed
- Nationally accredited qualification
- Takes on average 4 weeks
- Engaging online learning
- Learn at your own pace
- Expert 1-to-1 support - Ongoing personal guidance from expert Trainers
Career path
Apprenticeship in Business Administration Level 3
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Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.