Pharmacy Technician Diploma + Receptionist Skills Diploma (Only £27)

CPD Approved Training II Instant Access II Flexible Study II Free e-certificate included



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£25 inc VAT (was £299)
Offer ends 29 May 2020
Study method
Online, self-paced
No formal qualification
Additional info
  • Certificate of completion available and is included in the price

66 students purchased this course

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Improve your skills in Pharmacy Technician and receptionist Skills at the same time with the two most popular courses for the price of one.

The award-winning Pharmacy Technician Diploma and Receptionist Skills Diploma are our top online courses for anyone looking to start a career or gain skills in the relevant industry. The Pharmacy Technician Diploma and Receptionist Skills Diploma are taught entirely online by expert instructors. Modules are delivered through accessible, informative video lessons, online study materials, practical exercises, mock exams and multiple-choice assessments.

More key features of the courses:

  • Earn free e-certificates upon successful completion of each course.
  • Accessible, informative modules taught by expert instructors
  • Study in your own time, at your own pace, through your computer tablet or mobile device
  • Benefit from instant feedback through mock exams and multiple-choice assessments
  • Get 24/7 help or advice from our email and live chat teams

Course media


Course Curriculum

*Pharmacy Technician Diploma*

The Pharmacy Technician Role within the UK

  • Essentials Pharmacy Technician
  • What do they do in the UK?
  • Potential salary and future prospects
  • Where can a Pharmacy Technician go in their career?

The Pharmacy Technician Role

  • Ensuring Wellness, Health and pharmacy
  • The role itself
  • Keywords
  • The Law surrounding medicine
  • What's in a prescription?
  • Variables
  • Chemical Process

*Receptionist Skills Diploma*

The role of a Receptionist

  • The role of a Receptionist
  • How important is a receptionist?
  • Various roles of a Receptionist
  • Skills: Communication
  • Skills: Telephone
  • Skills: Listening
  • Message noting
  • Why Appearance matters
  • Processes of Reserving
  • Confidentiality
  • Skills: Organisation
  • Highly Effective Receptionist

Skills: Communication

  • Methods for effective public speaking
  • Increase your internal databank
  • How to properly introduce yourself
  • How you can have effective conversations
  • Take influence from within yourself
  • You need to know how to listen
  • It's not all about you
  • Method for beginning a conversation
  • Taking feedback on
  • What about what you want?

Skills: Interpersonal

  • Skills: Verbal Communication
  • Skills: Non-Verbal Communication
  • How to move away from small talk
  • It's important to keep the conversation flowing
  • Do you often forget someone's name?
  • Skills: Influencing
  • You need people on your side
  • Effectively share your opinions
  • Essentials: Negotiation
  • Make an impression

Skills: Managing an Office

  • Developing a Team for Managing procedures
  • Developing a top company brand
  • Ensuring high levels of quality with the team
  • Steps to remain determined
  • Marketing tips
  • Put the Customer first

Software: Microsoft Word

  • Word Essentials
  • The User Interface
  • Starting a Document
  • Essential Editing
  • Essential Formatting
  • Paragraph Formatting
  • Formatting - Advanced
  • Styles Essentials
  • Page Formatting
  • Share the Word Document
  • The word for Newbies - Activities

Software: Microsoft Excel

  • Excel Essentials
  • The User Interface
  • Starting a worksheet
  • Reviewing your Data
  • Constructing Formulas
  • Utilising Functions in Excel
  • Quick Analysis Essentials
  • Data Formatting
  • Styles, Themes and Effects Essentials
  • Print & Share the workbook

Software: Microsoft PowerPoint

  • PowerPoint Essentials
  • The User Interface
  • Starting a Presentation
  • Text Building Essentials
  • Text Formatting & Paragraphs essentials
  • Inserting Graphics such as pictures
  • Formatting Tasks - Advanced
  • Animations & Transitions Essentials
  • Slide Show Preparation
  • It's Time to Present
  • PowerPoint Essential Activities


Upon successful completion of the course, you can instantly download your e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99.

Questions and answers

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GWESELA asked:

How do I buy a course and starting studying?


Dear Gwesela, Thank you for contacting us. Please click on the "Add to basket" button to buy the course. You can pay via Pay pal also you can pay via Debit/Credit card. Thanks

This was helpful. Thank you for your feedback.

Hala asked:

Hi I want to know what's the duration of this course and when does the course start


Hi Hala, Good morning. This is a bundle of two courses. The approximate course duration is 73 hours if you want to finish at one go. However, you will get one-year access to the course upon purchasing. Therefore, you can complete it anytime within a year. You will receive an email with the login details within 24 hours of purchase, and you will be able to access the course materials from your account whenever it is most convenient for you. Thanks

This was helpful. Thank you for your feedback.

Alex asked:

Hi there do I need any qualification to do this course? Thanks alex


Dear Alex, Thank you for contacting us. The courses are open to all, with no formal entry requirements. Thanks

This was helpful. Thank you for your feedback.

Patricia asked:

Hi, As this is two courses is it two separate diploma certificates? Thank you


Hi Patrica, Thanks for the question. This is a bundle of two courses and you will receive two different certificates for the two courses. Thanks.

This was helpful. Thank you for your feedback.


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What does study method mean?

Study method describes the format in which the course will be delivered. At courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as ABC Awards and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.


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