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Overcoming Sales Objections - Online Course - CPDUK Accredited
Mandatory Training Group

Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download

Summary

Price
£19.99 inc VAT
Study method
Online
Duration
4 hours · Self-paced
Access to content
365 days
Qualification
No formal qualification
CPD
4 CPD hours / points
Certificates
  • Certificate of completion - Free
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

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Overview

Overcoming Sales Objections - Online Course - CPD Accredited.

Welcome to The Mandatory Training Group's online Overcoming Sales Objections training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).

Experiencing a sales objection can be a disheartening event. Through this online Overcoming Sales Objections training course, learners will learn how to eliminate the objection and push through to get that sale. Even the best quality services or items can be turned down, and learning how to overcome these denials will be of great benefit.

Overcoming sales objections is an essential part of the sales process, as it will open up a whole new set of opportunities. It will produce new sales and provide an ongoing relationship with new clients. Objections will always occur no matter the item being sold or presented.

Certificate duration: 2 years

Entry requirements: No entry restrictions

Recommended prerequisites: N/A

Assessment type: End of course assessment

Assessment pass mark – 80% needed to pass and gain a CPD certificate

Cost(s) of assessment and certification – All costs included in the course price

Awarding/Accrediting body – CPD Certification Service (CPDUK)

Overcoming Sales Objections - Online Course - CPD Accredited.

Certificates

Certificate of completion

Digital certificate - Included

CPD

4 CPD hours / points
Accredited by The CPD Certification Service

Course media

Resources

  • Organisational_Skills_-_Online_Training_Course_-_The_Mandatory_Training_Group_UK-min - download

Description

Course content

This online Overcoming Sales Objections training course includes the following:

  • Module One: Getting Started
  • Module Two: Three Main Factors
  • Module Three: Seeing Objections as Opportunities
  • Module Four: Getting to the Bottom
  • Module Five: Finding a Point of Agreement
  • Module Six: Have the Client Answer Their Objection
  • Module Seven: Deflating Objections
  • Module Eight: Unvoiced Objections
  • Module Nine: The Five Steps
  • Module Ten: Dos and Don’ts
  • Module Eleven: Sealing the Deal
  • Module Twelve: Wrapping Up

Course aims

This online Overcoming Sales Objections training course is an essential part of the sales process, as it will open up a whole new set of opportunities. It will produce new sales and provide an ongoing relationship with new clients. Objections will always occur no matter the item being sold or presented.

Learning outcomes

The learning outcomes of this online Overcoming Sales Objections training course are to:

  • Understand the factors that contribute to customer objections
  • Define different objections
  • Recognise different strategies to overcome objections
  • Identify the real objections
  • Find points of interest
  • Learn how to deflate objections and close the sale.

Overcoming Sales Objections - Online Course - CPD Accredited.

Who is this course for?

This online Overcoming Sales Objections training course is suitable for those who want to know how to deal with sales objectives.

Overcoming Sales Objections - Online Course - CPD Accredited.

Requirements

Learn anywhere, anytime on any device

You will need access to a desktop computer, laptop, tablet or smartphone device to complete these online courses. You can start, pause/stop and return to where you left off.

Our courses utilise responsive design features, making them available on any device of your choice.

Overcoming Sales Objections - Online Course - CPD Accredited.

Career path

Our online courses and programmes range from introductory modules at Level 1 (awareness/beginner) to advanced and expert modules up to Level 6.

Our e-learning modules count towards CPD hours for professionals in various sectors as well as meeting mandatory and statutory requirements (where relevant).

Overcoming Sales Objections - Online Course - CPD Accredited.

Questions and answers

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FAQs

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2025. All rights reserved.