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Opera PMS Hotel Software

Accredited by CPD & iAP | FREE e-Certificate Included | Unlimited Lifetime Access | No Hidden Fees



£14 inc VAT
Study method
4 hours · Self-paced
Access to content
Lifetime access
No formal qualification
4 CPD hours / points
Additional info
  • Exam(s) / assessment(s) is included in price


Certificate in Mastering Opera PMS Hotel Software

Would you like to achieve an excellent online accredited UK qualification, which will demonstrate a high level of skill and knowledge? Look no further than this fantastic Mastering Opera PMS Hotel Software course.

Want to work in the hotel or hospitality industry? You’ll need to have an Opera PMS qualification, so look no further than this outstanding Mastering Opera PMS Hotel Software online accredited course! This Opera PMS course will allow you to gain all the skills needed to operate the world’s most popular and widely used hotel reception booking software. Once you’ve successfully gained your Study365 Opera PMS software UK accredited qualification, you can begin working as a Hotel Receptionist, and can then work your way up to become a Hotel Reception Manager. You’ll enjoy a successful, well paid career, and will be able to travel all over the world for your work.

Learning with Study 365 has many advantages. The Mastering Opera PMS Hotel Software course material is delivered straight to you and can be adapted to fit in with your lifestyle. It is created by experts within the industry, meaning you are receiving accurate information, which is up-to-date and easy to understand.

This Opera PMS Hotel Software course is comprised of professionally narrated e-Learning modules, interactive quizzes, tests, and exams. All delivered through a system that you will have unlimited access. If you aspire to work as a Hotel Receptionist or Manager, this certification will take you closer to the career you hope to achieve. Once qualified, you will gain recognition by the industry that will serve your career well.

*Please note that Opera PMS software is not included with this course

* Free E-certificate (No additional cost for E-certificates)


4 CPD hours / points
Accredited by The CPD Certification Service

Course media


This Mastering Opera PMS Hotel Software online training course is comprehensive and designed to cover the key topics listed under the curriculum.

★COURSE CURRICULUM : Mastering Opera PMS Hotel Software★

MODULE 01 : Opera PMS - Opera Log In and Log Out, Main Screen

  • How to Login to Opera
  • How to Logout Opera
  • Explanation of Main Screen

MODULE 02 : Opera PMS - Profile Creation and Amendments

  • How to Create Profile

MODULE 03 : Opera PMS - Profile Notes

  • How Importance are Profile
  • How to Create Profile Notes

MODULE 04 : Opera PMS – Finding Reservation

  • Finding Reservations

MODULE 05 : Opera PMS - Rate Query Screen

  • What is Rate Query Reservation

MODULE 06 : Opera PMS – Creating Reservation

  • Importance of Reservation
  • How to Create Reservation

MODULE 07 : Opera PMS - Preferences and Features Request

  • Importance of Preferences and Features Request
  • Introduction of Preferences and Features Request
  • How to Create Preferences and Features Request

MODULE 08 : Opera PMS – Amending Reservations

  • How to Amend Reservation

MODULE 09 : Opera PMS – Cancelling Reservations

  • How to Cancel Reservation

MODULE 10 : Opera PMS - Check In

  • Importance of Check In
  • How to Perform Check In

MODULE 11 : Opera PMS - Check Out

  • Importance of Check Out
  • How to Do Check Out

MODULE 12 : Opera PMS – Cashiering- Posting Charges

  • How to Cashiering & Posting Charges

MODULE 13 : Opera PMS – Cashiering- Splitting and Transferring Charges

  • How to Split Some Charges
  • How to Transfer Different Account on Opera System

MODULE 14 : Opera PMS - Cashiering- Routing

  • How to Route Transactions from One Account to Another

MODULE 15 : Opera PMS – Cashiering- Fast Postings and Fixed Charges

  • How to Fast Post Some Charges without Going into Account
  • How to Fix Charges

MODULE 16 : Opera PMS – Alerts

  • Importance of Alert
  • How to Create Alert

MODULE 17 : Opera PMS – Traces

  • Introduction about Trace
  • How to Create Trace

MODULE 18 : Opera PMS - Rooms Management- Room Status, Out Of Order And Out Of Service

  • Introduction about Rooms Management - Room Status, Out of Order and out of Service

MODULE 19 : Opera PMS - Opera Reports

  • How to Generate Reports for Daily Tasks

MODULE 20 : Opera PMS - Hot Keys on Opera

  • How Can Use Short Cut Keys on Opera

What will I learn?

  • To navigate Opera PMS
  • To set up an Opera PMS profile
  • To book a reservation on Opera PMS
  • To check guests in and out
  • To carry out cashier functions
  • To manage alerts and traces
  • To manage room function, and status

Method of Assessment:

At the end of the Mastering Opera PMS Hotel Software course, learners will take an online multiple choice question assessment test. The online test is marked straightaway, so you will know immediately if you have passed the course.


Successful candidates will be awarded a Mastering Opera PMS Hotel Software certificate.

Course Duration:

You will have unlimited access to your online study platform from the date you purchased the course. The course is self-paced so you decide how fast or slow the training goes. You can complete the course in stages revisiting the training at any time.

Who is this course for?

  • Hotel Receptionist
  • Receptionist / Telephone Operator
  • Front of House
  • Hotel Manager


Learners must be age 16 or over and should have a basic understanding of the English Language, numeracy, literacy, and ICT.

Career path

Once you successfully complete the course in Mastering Opera PMS Software, you will gain a recognised qualification that will help you prove your expertise in PMS software.

  • Hotel Receptionist - £15,578
  • Receptionist / Telephone Operator - £15,298
  • Front of House - £17,960
  • Hotel Manager - £25,339

Questions and answers

No questions or answers found containing ''.

Laura asked:

I would like to take this course. Is it the complete course 69 pounds and how long does it take? thank you


Dear Laura, Thank you for your query and interesting to this course. Yes, this complete course is only £69 and no any additional cost. The course includes free e-certificate on successful completion. Course is running about 4 hrs in total. However, you have 365 days access to the course. Regards, Student Support

This was helpful. Thank you for your feedback.
Linda Calladine asked:

Do you need opera pms installed on your device to complete this course?


Dear Linda, Thank you for your query. No. Learners must be age 16 or over and should have a basic understanding of the English Language, numeracy, literacy, and ICT. Regards, Student Support Team

This was helpful. Thank you for your feedback.
Farhan asked:

Do you provide "Unit Summary" as well?


Dear Farhan Thank you very much for your query. Sorry that is not provided however successful candidates will be awarded a Mastering Opera PMS Hotel Software certificate. Regards, Student Support Team.

This was helpful. Thank you for your feedback.


Course rating


Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.