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Office Receptionist Training

Holiday Sale (Save 21%) | 15 Premium Courses | 15 Free PDF Certificates | Free Transcript, Student ID & Exam



Save 21%
£79 inc VAT (was £100)
Or £26.33/mo. for 3 months...
Offer ends 01 July 2024
Study method
104 hours · Self-paced
Access to content
Lifetime access
No formal qualification
180 CPD hours / points
  • Certificate of completion - Free
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

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► First 10 Students will receive FREE Hardcopy Certificate (Title Course Only) ◄

**FREE PDF Certificates**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter **

Every skill you acquire doubles your chances of success. Our CPD-accredited Receptionist: Reception & Office Skills course is designed to provide students with the skills and knowledge needed to excel as a receptionist in various settings such as Offices, Hotels, Hospitals and more.

The course will cover multiple topics, including:

  • Customer Service
  • Communication
  • Office Administration
  • Technology Usage
  • Time Management & Prioritising Tasks
  • Data Protection etc.

Throughout this course, you will learn how to provide excellent customer service and develop practical communication skills, both verbal and written. You will also learn about office administration and organisation, including the use of office equipment, software and technology and how to prioritise tasks and manage their time effectively.

Additionally, you will understand how to develop a business, effective planning and scheduling and how to comply with relevant regulations.

So, enrol now and take the first step towards a rewarding career in this field.

This Receptionist : Reception Bundle consists of the following career-oriented courses:

  • Course 01: Receptionist Diploma
  • Course 02: Understanding Excellence in Customer Relationship Management
  • Course 03: Medical Transcription
  • Course 04: Introduction to Computers and Internet for Beginners
  • Course 05: Computer Operating System and Troubleshooting
  • Course 06: Building Your Own Computer Course
  • Course 07: Microsoft Office
  • Course 08: MS Word Essentials - The Complete Word Course - Level 3
  • Course 09: Microsoft PowerPoint for Beginners
  • Course 10: Microsoft Excel
  • Course 11: Touch Typing Essentials
  • Course 12: Business Writing Skills
  • Course 13: Assertiveness Skills
  • Course 14: Decision Making and Critical Thinking Online Course
  • Course 15: Time Management

Learning outcomes

By the end of this course you will be able to:

  • Understand the role and responsibilities of a receptionist.
  • Learn how to provide excellent customer service.
  • Develop practical communication skills, both verbal and written.
  • Learn about office administration and organisation.
  • Understand the use of office equipment and technology.
  • Understand the importance of data protection and security.
  • Learn about time management and prioritising tasks.
  • Master your MS Excel skills.

The Bundle has been prepared by focusing largely on career readiness.

Why Choose Our Course?

  • Step-by-step lessons
  • One-to-one assistance from professionals if you need it
  • Innovative exams to test your knowledge after the course
  • 24/7 customer support should you encounter any hiccups
  • Unlimited lifetime access to all 15 courses
  • Digital Certificate, Transcript and student ID are all included in the price


Certificate of completion

Digital certificate - Included


180 CPD hours / points
Accredited by CPD Quality Standards

Course media


This Receptionist Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments.

Course Curriculum

**Receptionist : Reception**

  • Module 1: Introduction to Receptionist
  • Module 2: Business Telephone Skills
  • Module 3: Representing Your Boss and Company
  • Module 4: Mail Services and Shipping
  • Module 5: Travel Arrangements
  • Module 6: Organising Meeting and Conferences
  • Module 7: Time Management
  • Module 8: Record Keeping and Filing Systems
  • Module 9: Business Writing Skills
  • Module 10 :Organisational Skills
  • Module 11: Communication Skills
  • Module 12: Customer Service
  • Module 13: Effective Planning and Scheduling
  • Module 14: Invoicing/Petty Cash
  • Module 15: Business Environment
  • Module 16: Advanced MS Excel


Following your completion of the Receptionist course materials, you will be able to take an assignment test to assess your knowledge. You will be able to grab the PDF certificates & transcripts for free after passing the test. Original Hard Copy certificates must be bought separately for an extra £8.

Who is this course for?

This course is suitable for anyone interested in pursuing a career as a receptionist or working in an office environment. It is also ideal for those in an administrative role who wish to improve their skills and knowledge.

  • Students
  • Job seekers
  • Receptionist
  • Office Administrator


There is no formal qualification needed for this Receptionist : Reception course.

Career path

The average salary range can be from £17,000 to £22,000 or more per year. It depends on the profession and the experience level. The career options are diverse and can include the following:

  • Receptionist.
  • Office Administrator.
  • Hotel receptionist.
  • Medical receptionist.
  • Administrative assistant.
  • Customer service representative.

Questions and answers

No questions or answers found containing ''.

Bridget asked:

How much is the course for receptionist all in all


Hello Bridget, The full price of the course is currently £100.

This was helpful. Thank you for your feedback.


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Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.