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Office Administrator Essentials - QLS Endorsed

4 QLS Endorsed Courses | FREE 4 CPD Accredited PDF & Hardcopy Certificates | 24x7 Tutor Support | Lifetime Access



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£79 inc VAT (was £100)
Or £26.33/mo. for 3 months...
Offer ends 31 May 2024
Study method
840 hours · Self-paced
Access to content
Lifetime access
No formal qualification
540 CPD hours / points
  • CPD Accredited PDF Certificate - Free
  • CPD Accredited Hard Copy Certificate - £15.99
  • QLS Endorsed Hardcopy Certificate - £326
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

1 student purchased this course

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Step into the world of organizational excellence with our captivating Office Administrator Essentials bundle. In a fast-paced professional landscape, the role of an office administrator stands as a linchpin of success. With this bundle, we beckon you to embark on a transformative learning journey that will empower you to become an indispensable asset to any workspace. Through a dynamic fusion of theory and practice, you'll be primed to conquer the challenges of modern administrative environments and stand as a beacon of efficiency.

This Office Administrator Essentials - QLS Endorsed is combined with a total of 4 courses.

  • Course 01: Level 5 Diploma in Office Administration - QLS Endorsed
  • Course 02: Level 5 Diploma in Minute Taking Course - QLS Endorsed
  • Course 03: Level 3 Certificate in Document Control - QLS Endorsed
  • Course 04: Level 2 Award in Outlook Essentials - QLS Endorsed

Learning outcomes:

  • Gain a profound understanding of the key principles and functions of office administration, becoming adept at streamlining operations and enhancing productivity.
  • Develop the crucial skill of capturing meeting minutes with precision, ensuring that essential details are preserved for effective decision-making.
  • Learn the art of managing and organizing documents systematically, contributing to a seamless flow of information within the organization.
  • Harness the power of Microsoft Outlook, mastering its tools to optimize communication, scheduling, and task management.
  • Cultivate exceptional communication skills, enabling you to convey ideas clearly, collaborate seamlessly, and build strong professional relationships.
  • Acquire the techniques to orchestrate efficient meetings, maximizing participation and achieving desired outcomes.
  • Develop strategies to manage stress, conflicts, and time effectively, maintaining composure even in high-pressure scenarios.



CPD Accredited PDF Certificate

Digital certificate - Included

CPD Accredited Hard Copy Certificate

Hard copy certificate - £15.99

A physical, high-quality copy of your certificate will be printed and mailed to you for only £15.99.

For students within the United Kingdom, there will be no additional charge for postage and packaging. For students outside the United Kingdom, there will be an additional £10 fee for international shipping.

QLS Endorsed Hardcopy Certificate

Hard copy certificate - £326

Janets QLS Certificate Price:

Level 1 - £29
Level 2 - £59
Level 3 - £69
Level 4 - £79
Level 5 - £99
Level 6 - £109
Level 7 - £119


540 CPD hours / points
Accredited by CPD Quality Standards

Course media


Embark on a transformative learning journey with the Office Administrator Essentials bundle. This comprehensive bundle encompasses four QLS-endorsed courses designed to equip you with the quintessential skills of a proficient office administrator. From mastering business writing to honing communication and organizational skills, and from the art of minute-taking to harnessing the power of Microsoft Outlook, this bundle ensures you're poised to excel in the dynamic realm of office administration.


Advanced Diploma in Office Administration

  • Module 01: Introduction to Office Administration
  • Module 02: Skills of an Effective Administrator
  • Module 03: Business Writing Skills
  • Module 04: Communication Skills
  • Module 05: Meeting Management
  • Module 06: Organisational Skills
  • Module 07: Telephone Etiquette
  • Module 08: Negotiation Techniques
  • Module 09: Conflict Management
  • Module 10: Stress Management
  • Module 11: Time Management

Minute Taking Course

  • Module 01: Introduction to Minute Writing
  • Module 02: Preparation for Minute Taking
  • Module 03: The Meeting Structure
  • Module 04: Minute Meeting, Decision and Action
  • Module 05: Roles and Responsibility of Minute Taker
  • Module 06: Tips for Minute Taking
  • Module 07: Technology in Minute Taking
  • Module 08: Building Confidence

Document Control

  • Module 01: Introduction to Document Control
  • Module 02: Principles of Document Control and Elements of Document Control Environment
  • Module 03: Document Control Lifecycle
  • Module 04: Document Control Strategies and Instruments
  • Module 05: Document Management
  • Module 06: Quality Assurance and Controlling Quality of Documents
  • Module 07: Project Document Control
  • Module 08: Electronic Document Management Systems and Soft Copy Documentation

Outlook Essentials

  • Basic sort
  • Handling Attachments
  • Advanced Sort
  • Conditonal Formatting
  • Filter and Advanced Filter
  • Categories
  • Flags and Reminders
  • Rules
  • Managing Junk Email
  • Managing Folders
  • Inbox Maintenance


  • What is the Quality Licence Scheme?

Quality Licence Scheme recognises high-quality courses in the non-regulated market by evaluating their quality processes and endorsing them. QLS endorsement shows that Janets as an Elearning provider is committed to delivering high-quality courses and is able to provide our learners with Certificates of Achievement and external recognition on the completion of their courses.

  • Is the course I am studying a recognised qualification?

The course you are studying is not regulated by Ofqual, the regulator for qualifications in England. The course you are studying has, however, been recognised as high-quality and meets the standards we set as part of our Quality Licence Scheme.

  • Will I earn study credits that I can transfer to a university or other further education?

There are no formal credit values involved in the unregulated courses provided by our Quality Licence Scheme Approved Providers. However, recognition of prior learning will be determined by the educational institution where you wish to continue your studies, so you should contact them for further information about what learning is eligible.

Method of Assessment

To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course.

After successfully passing the course exam, you will be able to apply for a certificate as proof of your expertise.

Who is this course for?

This Office Administrator Essentials - QLS Endorsed Bundle is suitable for:

  • Aspiring Office Administrators
  • Professionals aiming to enhance administrative skills
  • Individuals seeking expertise in document control and management
  • Communication enthusiasts eager to excel in business writing and etiquette
  • Anyone looking to optimize Microsoft Outlook for professional efficiency


No prior qualifications are needed for Learners to enrol on this Office Administrator Essentials bundle.

Career path

  • Office Administrator: £18,000 - £25,000
  • Executive Assistant: £30,000 - £45,000
  • Office Manager: £25,000 - £35,000
  • Receptionist: £16,000 - £21,000
  • Personal Assistant: £23,000 - £30,000
  • Document Controller: £20,000 - £27,000.

Questions and answers

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Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.