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Office Admin, Secretarial and Personal Assistant (PA) Diploma

QLS Endorsed & CPD Accredited | 2023 Updated Learning Materials | Lifetime Access | 24/7 Tutor Support

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£29.99 inc VAT
Study method
3 weeks · Self-paced
Access to content
Lifetime access
No formal qualification
180 CPD hours / points
  • Digital certificate (CPD Accredited) - £4.99
  • Hardcopy certificate (CPD Accredited) - £9.99
  • QLS Endorsed Certificate of Completion - £119
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

1 student purchased this course

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Are you ready to embark on a journey that will empower you with the essential skills and knowledge needed to excel in the world of office administration, secretarial work, and personal assistant roles? Enroll in the "Office Admin, Secretarial and PA Diploma", and you'll open the door to a wealth of career opportunities.

In the "Office Admin, Secretarial and PA Diploma", you'll not only gain expertise in personal assistance, administrative management, organizational skills, and effective communication but also master the essential Microsoft Office tools—Word, PowerPoint, and Excel. This comprehensive course provides a holistic approach to preparing you for the dynamic demands of modern office environments. Whether you're just starting your career or seeking to enhance your existing skill set, this course bundle offers a practical and versatile foundation that will make you an indispensable asset to any organization. Join us and embark on a path to becoming a highly capable and confident office administrator, secretary, or personal assistant.

By enrolling in this course bundle, you'll gain proficiency in the entire suite of Microsoft Office applications, which are a cornerstone of modern office work. In "Microsoft Word," you'll learn to create and format documents efficiently, while "Microsoft PowerPoint" will empower you to craft compelling presentations. "Microsoft Excel" equips you with the skills to manage data, create spreadsheets, and use powerful formulas. With these capabilities, you'll not only excel in your current role but also be well-prepared for career advancement. If you're looking to thrive in administrative and office support roles or simply wish to bolster your skill set for personal growth, this course bundle is your path to success. Don't miss out on this opportunity to unlock your full potential in the world of office administration and support.

Enroll now and take the first step toward a fulfilling and prosperous career.


Office Admin, Secretarial and PA Diploma

  • Module 01: Personal Assistant
  • Module 02: Admin Support
  • Module 03: Administrative Management
  • Module 04: Organisational Skills
  • Module 05: Telephone Etiquette
  • Module 06: Business Writing
  • Module 07: Time Management
  • Module 08: Body Language and Effective Communication
  • Module 09: Meeting Management

Microsoft Word

  • Navigate in Microsoft Word
  • Create and Save Word Documents
  • Manage Your Workspace
  • Edit Documents
  • Preview and Print Documents
  • Customize the Word Environment
  • Apply Character Formatting
  • Control Paragraph Layout
  • Align Text Using Tabs
  • Display Text in Bulleted or Numbered Lists
  • Apply Borders and Shading
  • Make Repetitive Edits
  • Apply Repetitive Formatting
  • Use Styles to Streamline Repetitive Formatting Tasks
  • Sort a List
  • Format a List
  • Insert a Table
  • Modify a Table
  • Format a Table
  • Convert Text to a Table
  • Insert Symbols and Special Characters
  • Add Images to a Document
  • Apply a Page Border and Color
  • Add Headers and Footers
  • Control Page Layout
  • Add a Watermark
  • Check Spelling Grammar and Readability
  • Use Research Tools
  • Check Accessibility
  • Save a Document to Other Formats

Microsoft PowerPoint

  • Navigate the PowerPoint Environment
  • View and Navigate a Presentation
  • Create and Save a PowerPoint Presentation
  • Use PowerPoint Help
  • Select a Presentation Type
  • Edit Text
  • Build a Presentation
  • Format Characters
  • Format Paragraphs
  • Format Text Boxes
  • Insert Images
  • Insert Shapes
  • Edit Objects
  • Format Objects
  • Group Objects
  • Arrange Objects
  • Animate Objects
  • Create a Table
  • Format a Table
  • Insert a Table from Other Microsoft Office Applications
  • Create a Chart
  • Format a Chart
  • Insert a Chart from Microsoft Excel
  • Review Your Presentation
  • Apply Transitions
  • Print Your Presentation
  • Deliver Your Presentation

Microsoft Excel

  • Navigate the Excel User Interface
  • Use Excel Commands
  • Create and Save a Basic Workbook
  • Enter Cell Data
  • Use Excel Help
  • Create Worksheet Formulas
  • Insert Functions
  • Reuse Formulas and Functions
  • Insert, Delete, and Adjust Cells, Columns, and Rows
  • Search for and Replace Data
  • Use Proofing and Research Tools
  • Apply Text Formats
  • Apply Number Format
  • Align Cell Contents
  • Apply Styles and Themes
  • Apply Basic Conditional Formatting
  • Create and Use Templates
  • Preview and Print a Workbook
  • Set Up the Page Layout
  • Configure Headers and Footers
  • Manage Worksheets
  • Manage Workbook and Worksheet Views
  • Manage Workbook Properties



180 CPD hours / points
Accredited by CPD Quality Standards

Course media



Upon completing the "Office Admin, Secretarial and PA Diploma", learners can expect to achieve the following comprehensive learning outcomes:

Office Admin, Secretarial and PA Diploma:

  1. Effective Administrative Skills: Graduates will develop proficiency in various administrative tasks, from organizing documents to managing schedules and communicating effectively within an office environment.

  2. Personal Assistance Expertise: Learners will acquire the skills needed to provide efficient and organized support to executives and teams, becoming indispensable personal assistants.

  3. Administrative Management Mastery: Students will learn the principles of administrative management, including managing resources, time, and priorities to ensure optimal office operations.

  4. Organizational Skills: Graduates will become adept at organizing and maintaining documents, files, and records to improve workplace efficiency and accessibility.

  5. Professional Communication: Learners will master professional communication techniques, enhancing their ability to engage effectively with colleagues, superiors, and clients.

  6. Telephone Etiquette: Students will develop polished telephone etiquette and customer service skills, ensuring a positive first impression and effective communication with callers.

  7. Business Writing Proficiency: Graduates will be skilled in creating professional written communications, from emails and memos to reports and business letters.

  8. Time Management Strategies: Learners will acquire time management skills to boost productivity and meet deadlines consistently.

  9. Effective Body Language and Communication: Students will understand the importance of non-verbal communication and learn how to convey messages effectively through body language.

  10. Meeting Management: Graduates will gain expertise in organizing, scheduling, and coordinating meetings, making them valuable assets in planning and executing essential business gatherings.

Microsoft Word:

  1. Word Processing Proficiency: Learners will become adept at creating and editing documents using Microsoft Word, including formatting, styles, and templates.

Microsoft PowerPoint:

  1. Dynamic Presentation Creation: Graduates will have the skills to create engaging and professional presentations using Microsoft PowerPoint, incorporating multimedia, animations, and slide transitions.

Microsoft Excel:

  1. Data Management Expertise: Students will gain proficiency in Microsoft Excel for data entry, formula creation, data analysis, and charting.

  2. Efficient Spreadsheet Usage: Graduates will learn how to manage worksheets and workbooks, ensuring data accuracy and consistency.

  3. Advanced Formatting and Analysis: Learners will acquire advanced formatting skills, including conditional formatting, data sorting, and the use of styles and themes for better data presentation.

  4. Effective Document Printing and Page Layout: Students will learn to configure page layouts, headers, footers, and print settings for professional and polished document output.

  5. Workbook and Worksheet Management: Graduates will become skilled in managing and organizing workbooks and worksheets efficiently, ensuring data is accessible and logically structured.

Who is this course for?

The "Office Admin, Secretarial and PA Diploma" is ideally suited for a diverse range of individuals who aspire to thrive in administrative, secretarial, and personal assistant roles. This comprehensive program is particularly valuable for:

  1. Aspiring Office Professionals: Individuals who are new to the world of office administration and seek to kick-start a career as a secretary, administrative assistant, or personal assistant will find this course bundle an excellent entry point.

  2. Current Office Support Staff: Office administrators, receptionists, and support staff looking to expand their skill set and advance in their roles can benefit significantly from the in-depth knowledge and skills provided in this bundle.

  3. Personal Assistants (PAs) and Executive Assistants: Experienced PAs and executive assistants seeking to enhance their effectiveness, organization, and communication skills will find this course instrumental in boosting their career growth.

  4. Office Managers and Supervisors: Individuals in office management and supervisory roles can gain insights into effective administrative management, enhancing their leadership abilities within the workplace.

  5. Career Changers: Those considering a career change and wishing to explore opportunities in the dynamic field of office administration, secretarial work, or personal assistance will find this course bundle a valuable stepping stone.

  6. Entrepreneurs and Small Business Owners: Entrepreneurs and small business owners who handle office tasks themselves or oversee a small team can improve their organizational and communication skills, leading to more efficient operations.

  7. Professionals Looking to Enhance Microsoft Office Proficiency: Anyone seeking to become proficient in Microsoft Word, PowerPoint, and Excel, whether for personal growth or professional development, will benefit from this bundle's dedicated Microsoft Office courses.


Any prior understanding of the Office Admin, Secretarial and PA Diploma is not required. You are always welcome to sign up for our course, regardless of your level of experience, whether you are a beginner or an employer already.

*** Disclaimer: The QLS endorsed certificate for the Office Admin, Secretarial and PA Diploma is powered by Janets. Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. ***

Career path

  • Administrative Assistant: £17,000 - £28,000 per year
  • Personal Assistant (PA): £22,000 - £40,000 per year
  • Executive Assistant: £25,000 - £45,000 per year
  • Office Manager: £25,000 - £45,000 per year
  • Secretary: £18,000 - £30,000 per year
  • Office Administrator: £17,000 - £30,000 per year
  • Receptionist: £16,000 - £26,000 per year
  • Office Supervisor: £20,000 - £40,000 per year

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.


Digital certificate (CPD Accredited)

Digital certificate - £4.99

After successfully completing this Office Admin, Secretarial and PA Diploma, you will qualify for the CPD QS accredited certificate. The PDF Certificate will be delivered to your email.

Hardcopy certificate (CPD Accredited)

Hard copy certificate - £9.99

The hardcopy certificate for this Office Admin, Secretarial and PA Diploma can be received by paying £9.99, for students living inside the UK. For international orders, the total fee is £14.99 (£9.99 Certification Fee + £5 postal charge).

QLS Endorsed Certificate of Completion

Hard copy certificate - £119

Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £119. Please note that overseas students may be charged an additional £10 for postage.


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Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.