Skip to content

Office Admin and Reception Skills

8 Courses Bundle | Free PDF Certificate + Free Life Coaching Course | Free Retake Exam | Lifetime Access

Training Express Ltd


Save 16%
£49 inc VAT (was £59)
Offer ends 30 June 2024
Study method
23 hours · Self-paced
Access to content
Lifetime access
No formal qualification
  • Certificate of completion - Free
  • Certificate of completion - Free
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

1 student purchased this course

Add to basket or enquire


Step into the office with confidence with your Office Admin and Reception skills!

Are you interested in a career in office administration or reception? If this is the case, the Office Admin and Reception Skills course is a great way to learn the skills you'll need to succeed in this role.

This comprehensive Office Admin and Reception course will provide you with the knowledge and tools to handle the duties of office administration and reception, from managing day-to-day office tasks to dealing with customers and clients. We will teach you the skills you need to be an effective office administrator and receptionist.

We'll begin by teaching you the fundamentals of office administration and reception, such as how to operate computers, printers, and other office equipment. In our Office Admin and Reception course, you will learn to organise files and documents, schedule appointments, and effectively communicate with customers and coworkers. We'll also show you how to use software programmes like Microsoft Office to stay organised and productive.

This Office Admin and Reception course will teach you to greet and deal with customers and clients professionally and courteously. You'll learn how to provide excellent customer service while also dealing with difficult situations and complaints.

Don’t wait up. Enrol in our Office Admin and Reception course right now!

Learning Outcomes

  • Enhance your organisational skills in order to manage administrative tasks more effectively.
  • Improve your customer service skills so you can handle reception duties effectively.
  • Build relationships with internal and external customers by utilising communication and interpersonal skills.
  • Demonstrate knowledge of office administration and management procedures.
  • Good understanding of office equipment and software.
  • Demonstrate familiarity with filing systems and records management.

Bundle Courses are

  • Course 01: Leadership Skills Development
  • Course 02: Strategic Planning and Analysis for Marketing
  • Course 03: Communication Skills Training
  • Course 04: Minute Taking Course
  • Course 05: Psychology of Anxiety and Stress
  • Course 06: Workplace Professionalism Certificate Course
  • Course 07: Negotiation Skills
  • Course 08: Sales Training

Key Features

  • Accredited by CPD
  • Instant e-certificate
  • Fully online, interactive course with audio voiceover
  • Self-paced learning and laptop, tablet, smartphone-friendly
  • 24/7 Learning Assistance
  • Discounts on bulk purchases

Enrol now in this course to excel!


Certificate of completion

Digital certificate - Included

Certificate of completion

Hard copy certificate - Included

You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

Course media


To become successful in your profession, you must have a specific set of skills to succeed in today’s competitive world. In this in-depth Office Admin and Reception Skills training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills.

The curriculum of the course has been designed by experts with years of experience behind them which is extremely dynamic and well-paced to help you understand the subject matter with ease.

The curriculum outline of our course is as follows:

  • Leadership Skills
  • Strategic Planning and Implementation
  • Sales Training
  • Body Language
  • Communication Skills
  • Minute Taking
  • Negotiation Skills Certificate
  • Psychology of Anxiety and Stress
  • Organisational Skills Training
  • Workplace Professionalism


All of our courses are fully accredited, including this course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.


Once you’ve successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99).

Who is this course for?

  • New office administrators and receptionists who are starting out in their roles
  • Experienced office administrators and receptionists
  • Managers who are responsible for hiring, training and supervising office administrators and receptionists


No prior degree or experience is required to enroll in this course.

Career path

The following professions are most popular in this sector

  • Office Manager
  • Executive Assistant
  • Office Assistant
  • Receptionist
  • Administrative Assistant

The salary range for an Office Administrator and Receptionist in the UK is typically between £18,000 and £30,000 per annum.

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.


Currently there are no reviews for this course. Be the first to leave a review.


Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.