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Enrol in this course and gain FREE access to 5 Globally Recognised CPD Accredited Courses :
Course 1 : Diploma in Advanced Communication Skills + Digital Certificate
Course 2 : Executive Secretarial Admin and PA Training + Digital Certificate
Course 3 : Office Assistant Training + Digital Certificate
Course 4 : Office Admin + Digital Certificate
Course 5 : Professional Reception Management Training + Digital Certificate
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Office Admin and Reception Skills
Would you like a well-paid job with room for progression?
Those working in an administration or reception role will often be promoted once they have sufficient experience, so it’s a good way to get your foot in the door of your chosen industry. We provide a course which will give you practical knowledge and training in the fundamentals of administration and reception. Understand the role itself, and learn all of the skills needed. You will be trained in word processing, spread sheets, PowerPoint and other relevant software. As well as this, you’ll understand the relevant office and admin tasks and will be able to deliver excellent customer service.
Our online courses offer you the opportunity to study 24/7 wherever you are in the world. These online courses are open to anyone, all you need is an interest in learning! We give you access to world-class learning led by IAP.
FREE PDF Certificate (No additional cost for E-certificates)
CPD & iAP Accredited
Unlimited Access for 365 Days
What skills will I gain?
The course provides the the opportunity to gain recognised skills in:
Microsoft Word, Excel, Powerpoint, and Outlook
Diary management, record keeping and filing
Business, report and e-mail writing
Handling confidential documents
Taking notes, dictating, and proofreading
Arranging interviews, bookings, and travel
Delivering mail
Speed reading and speed typing
Creating an effective CV and cover letter
Receptionist, customer service skills, and telephone skills
GET STARTED NOW!!
Certificates
Certificate in Office Administration & Reception Skills
Digital certificate -
Included
You can also get your Printed Certificate for ONLY £19
CPD
40 CPD hours / points
Accredited by The CPD Certification Service
Course media
Description
COURSE CURRICULUM
Module 01 : Diary management
Diary management
Diary and Time Management with Outlook
Module 02 : Business reports and letter writing
Business Writing Skills
Introduction to Business Report Writing
Exploring Reports
How to Prepare for Writing
Exercise Files: Business Report Writing
Module 03 : E-mails writing tips
Introduction to Effective Email Writing
Writing Email Messages
Email Manners
Module 04 : Handling confidential documents
Handling Confidential Documents
Module 05 : Successful meeting minutes
Taking Minutes
Module 06 : Note taking
Note Taking
Exercise Files: Note Taking
Module 07 : Data management, record keeping and filing
Data Management & Record Keeping
Module 08 : Appointment booking and arranging interviews
Appointment Booking and Arrange an Interview
Module 09 : Delivering postal mail
Delivering Postal Mail
Module 10 : Dictating
Dictating
Module 11 : Tips for speed reading
Tips for Speed Reading
Module 12 : Creating an effective cv and cover letter
Business Resumes & Job Applications
How to Gather Information for Your CV
Write your CV
CV Writing Tips and Layouts
Different CV Formats
Saving a CV to Different Formats and Online CV Banks
Finishing Your CV
Exercise Files: Creating an Effective CV
Module 13 : Typing speed development
Effective Typing
Module 14 : Microsoft word
Introduction to Microsoft Word
First Step to MS Word
Text Editing & Formatting
Formatting Paragraph and Pages
Creating Styles, Themes, Number and Bullets
Columns & Tables
Macros and Proofing
Sharing and Reviewing Documents
Modify Word Document
Exercise Files: Microsoft Word 2016
Module 15 : Microsoft excel
Getting Started with Microsoft Excel
Data Entering
Creating Formulas and Functions
Formatting
Worksheet Views, Multiple Worksheets and Workbooks
IF, VLOOKUP, and Power Functions, Security & Sharing
Data Management, Data Analysis Tools
PivotTables & Macros
Exercise Files: Microsoft Excel 2016
Module 16 : Microsoft PowerPoint
Getting Started with Microsoft PowerPoint
Working with Presentations & Slides
Adding Pictures & Contents to Slides
Adding Shapes, Diagrams, Charts, Video, Audio, and Animation to Slides
Preparing & Delivering Speech
Reusing and Sharing Presentations
Exercise Files: Microsoft PowerPoint 2016
Module 17 : Microsoft outlook
Getting Started with Outlook
Adding and Connecting Accounts, Reading & Organizing Mails
Creating and Sending Mail, Creating and Working with People
Working with Delegates & Calendars
Creating Tasks and Notes, Working with Outlook Data
Module 18 : Receptionist and customer service skills
The 90: 90 Principle to create a powerful first impression
Hot Telephone Tips
Get the facts- ask the right questions
Discuss Solutions- learning to listen
Dealing with difficult customers
Method of Assessment
At the end of the course learners will take an online multiple choice question assessment test. This online multiple choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.
Those who successfully pass this course will be awarded a Digital Certificate in Office Admin and Reception Skills Absolutely FREE!
You can also get your Printed Certificate for only £19
Certification
Upon the successful completion of the course, you will be awarded the “Certificate in Office Administration & Reception Skills”
KEY FEATURES
Gain an accredited UK qualification
Access to excellent quality study materials
Learners will be eligible for TOTUM Discount Card
Personalized learning experience
One year’s access to the cours
Support by phone, live chat, and email
Who is this course for?
Job hunters & School leavers
College or University student & graduates
This course is ideally suited to anyone hoping to gain employment in an office based role, you don’t have to have experience
Requirements
No formal qualifications are required to enrol for this course
You should have a basic understanding of English and basic IT knowledge
Career path
With this qualification, there are various roles open to you, including:
Receptionist
Veterinary Receptionist
Medical Receptionist
Secretary
Legal Secretary
Office Administrator
Office Assistant
Executive Assistant
Personal Assistant
Questions and answers
No questions or answers found containing ''.
Gina asked:
I have been made redundant, I have noticed a lot of jobs for a receptionist, will this course help me improve my job prospects?thanks.
Answer:
Yes, Kindly note that Those working as a receptionist or in administration or role will often be promoted once they have sufficient experience, so it’s a good way to get your foot in the door of your chosen industry. Our receptionist and office admin training provide a course which will give you practical knowledge and training in the fundamentals of administration and reception.
I have purchased the course. How do log in as I haven't received anything?
Answer:
Dear Marina
Thank you very much for your query. Apologies for the inconvinience caused. The logins have been sent to you immediately once you have purchased the course, However we will resend the logins and the link.
Regards,
Student Support Team.
Dear Sharon
Thank you very much for your query. The exam can be retaken upon a subscription. However since the study material are well organized there is very less chance to get failed at the 1st attempt.
Regards,
Student Support Team.
If I apply to do admin course how can I use microsoft excel if this is not downloaded on my computer?
Answer:
Dear Chris,
Thank you very much for your query.
We recommend you to have installed Microsoft Office packages on you computer to do the practical parallelly with the Theoretical knowledge which you will gain throughout this program.
Regards,
Student Support Team.
Are there any exercise files to accompany the course and if there are are they zipped files and is there an explanation on how to unzip them
Answer:
Dear Learner,
Thank you very much for your query.
There aren't any zipped exercise files included in this course. At the end of the course learners will take an online multiple-choice question assessment test. This online multiple-choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.
Regards,
Student Support Team.
Dear Zoe
Thank you very much for your query. With this qualification, there are various roles open to you, including:
Receptionist
Veterinary Receptionist
Medical Receptionist
Secretary
Legal Secretary
Office Administrator
Office Assistant
Executive Assistant
Personal Assistant
Regards,
Student Support Team.
Dear Alessandra
Thank you very much for your query. This is an online course and you can access it any time anywhere. The offer ends tomorrow, so hurry up and get the discount as you will receive 24/7 access for 365 days.
Regards,
Student Support Team.
If I need help from a tutor ...is there a charge involved every time and is there a specific time for getting in touch with my tutor
Answer:
Dear Shahid,
Thank you for inquiring.
We are pleased to inform you that the course price includes the support of our expert Tutor panel and our Tutors will extend their fullest support to you through this entire learning experience.
We hope this helps clarify your doubts.
Please feel free to reach out should you have further questions.
1Training - Learner Support Team
I don't have a computer just a Amazon fire tablet. Will I be able to complete this course. Many thanks
Answer:
Dear Tracy,
Thank you for your query. You will have 12 months access to the online learning platform from the date you joined the course which will enable you to conveniently access to course materials through your Mobile, Tablet or PC. Therefore, you are able to do the course from your Amazon Fire tablet.
Hope this helps. Please feel free to contact if you have any further clarifications, we will be happy to assist.
Regards,
Student Support Team
I don't have microsoft on my computer, will i need to purchase it?
Answer:
Dear Gillian,
Thank you for your Query. in order to take this course you must be 16 or over, you should have a basic understanding of English, Maths and ICT You will need a computer or tablet with internet connection (or access to one)
Regards,
Student Support Team
Hi
How much is it cost the certificate after completion the course?
Answer:
Dear Gabriel ,
Thank you for your Query .Those who successfully pass this course will be awarded an Office Admin and Reception Skills Certificate. Anyone eligible for certification will receive a FREE e-certificate with NO additional cost.
Regards,
Student Support Team
I have very basic skills of ICT is this course for me?
Answer:
Dear Rehana,
Thank you for your Query. This course is for someone who is 16 or over , You should have a basic understanding of English, Maths and ICT and You will need a computer or tablet with internet connection (or access to one).
Regards,
Student Support Team
How much is the course can mature people with no experience take the course
Answer:
Dear Linda
Thank you very much for your query. The course price is £10, Yes of course you can enroll if You have a basic understanding of English, Maths and ICT.
Hurry up to grab the discount. As it ends soon.
Regards,
Student Support Team.
Hello. Where can i find the course? Purchased 2days ago
Answer:
Dear Diana
Thank you very much for your query. Regrets for the inconvenience caused. One of our customer service executive will contact you soon and you will receive the login details.
Regards,
Student Support Team.
Are there hidden fees to the course ? If the course states £10 will you be expected to pay anything more once completed the course?
Answer:
Dear Shawny
Thank you very much for your query. No. The Exam(s) / assessment(s) is included in price. The price shown on Reed is for the whole course, including the final exam and free e-certificate. So there are no hidden fees. The offer ends tomorrow, so hurry up and get the discount as this course is specially designed for anyone hoping to gain employment in an office based role. Once you enroll you will get access 24/7 for 12 months.
Regards,
Student Support Team.
Dear Fariha,
Thank you for your query. Note that the Office Admin and Reception Skills course CPD course yielding 16 CPD upon successful completion. This is not a formal qualification we are providing. The qualification we are providing is our own stand-alone qualification which is certified by CPD. This is not to be compared with any other levels set by any awarding body.
Regards,
Student Support Team
Dear Christine,
Thank you for your query. This is a fully online based course and the course fee could be made via online payment method.
Hope this helps. Please feel free to contact if you have any further clarifications, we will be happy to assist.
Regards,
Student Support Team
Must one have an access to computer or laptop to do this course?
Answer:
Dear Christine,
Thank you for your query. As this is a fully online based course and you are able to conveniently access the course materials via your computer, tablet or a mobile device.
Hope this helps. Please feel free to contact if you have any further clarifications, we will be happy to assist.
Regards,
Student Support Team
I purchased on the 4th of march but I have not received anything, when will I get the course sent to me.
Answer:
Dear Uzma,
Thank you for your query. Kindly note that the login details for your course has been sent to you via email on the 04th of March. If you are unable to find it in your inbox, please search the spam folder as well for the relevant details.
Hope this helps. Please feel free to contact if you have any further clarifications, we will be happy to assist.
Regards,
Student Support Team
Why have I received another email from 1 training saying I'm subscribed for this course to purchase for £39 when I have already purchased it for £10?
Answer:
Dear Angela,
Thank you for your query. I will check with the respective department and get back to you. Sorry for the inconvenience caused.
Regards,
Student Support Team
Good day, is there any hidden costs to the course? Will you pay for taking the test and cost of the certificate, is it all included?
Answer:
Dear Estelle,
Thank you for your query. Upon successful completion of this course, all learners will be awarded a FREE e-certificate (PDF format), and can also pay only £19 to receive a printed version of the certificate if they wish.
Regards,
Student Support Team
Hi
Do I need to download Microsoft 365? I do have Microsoft office but it's with Windows 7. Is this ok? Is there much difference between them?
Answer:
Dear Paula,
Thank you for your query. The requirements for this course are as follows;
You must be 16 or over
You should have a basic understanding of English, Maths and ICT
You will need a computer or tablet with internet connection (or access to one).
Regards,
Student Support Team
Is it necessary to have the Microsoft packages to be able to complete this course? Can it be completed without?
Answer:
Dear Kerry,
Thank you for your query. To complete this course ;
You must be 16 or over
You should have a basic understanding of English, Maths and ICT
You will need a computer or tablet with internet connection (or access to one).
Regards,
Student Support Team
Hello! after finishing hte course is any diploma or certificate what i will get it,free or to pay for it?
Answer:
Dear Laura,
Thank you for your query. Those who successfully pass this course will be awarded an Office Admin and Reception Skills Certificate. Anyone eligible for certification will receive a FREE e-certificate with NO additional cost.
Regards,
Student Support Team
Can I use the Google free version software for the course I know it will be different but at least it is free to uae?
Answer:
Dear Lorna,
Thank you for your query. To access this course You must be 16 or over, You should have a basic understanding of English, Maths and ICT and You will need a computer or tablet with internet connection (or access to one).
Regards,
Student Support Team
Is this course suitable with the new Microsoft 365? Videos don't show the old Microsoft usage but how to use the new Microsoft 365
Answer:
Dear Lorna,
Thank you for your query. In order to take this course You must be 16 or over, You should have a basic understanding of English, Maths and ICT and You will need a computer or tablet with internet connection (or access to one).
Regards,
Student Support Team
Dear Celia,
Thank you for your query. You must be 16 or over, You should have a basic understanding of English, Maths and ICT and you will need a computer or tablet with internet connection (or access to one).
Regards,
Student support team
I have a laptop but don't have Microsoft Office Suite on it, do I need this to do these courses?
Answer:
Dear Sharon,
Thank you for your query. To access this course You will need a computer or tablet with internet connection (or access to one).
Regards,
Student Support Team
Will I receive any certificate to prove that I've passed the course and some of the main things I've learned? Many thanks
Answer:
Dear Daniela,
Thank you for your query. Once you complete this course you will receive a free E-certificate (No additional cost for E-certificates).
Regards,
Student support team
does ‘self placed’ mean I have to find some form of placement for this course
Answer:
Dear Karina,
Thank you for your query. Self paced means learners will have 365 days of access to their chosen courses. The course is self-paced so you decide how fast or slow the training goes. If you need to extend your course access duration, it can be done at any time by extending your subscription.
Regards,
Student support team
I have no previous experience, however once completing this course, would I be successful in getting a job with the admin/receptionist sector?
Answer:
Dear Aisha,
Thank you for your query. With this qualification, there are various roles open to you, including:
Receptionist ,Veterinary Receptionist, Medical Receptionist, Secretary, Legal Secretary, Office Administrator, Office Assistant, Executive Assistant, Personal Assistant.
Regards,
Student support team
Are these courses officially recognised by the employer?
Answer:
Dear Ceri,
Thank you for your query. Yes this course is recognised by the employer. This course is ideally suited to anyone hoping to gain employment in an office based role, you don’t have to have experience.
Regards,
Student support team.
Is the course just £10? Is there a catch? Advertisement mentions subscription. Could you expand. Thanks.
Answer:
Dear Velda,
Thank you for your query. Upon successful completion of this course, all learners will be awarded a FREE e-certificate (PDF format), and can also pay only £19 to receive a printed version of the certificate if they wish.
Regards,
Student support team
In this course teacher teach us of we learn by self
Answer:
Dear Iqra,
Thank you for your Query. The course is self-paced so you decide how fast or slow the training goes. If you need to extend your course access duration, it can be done at any time by extending your subscription.
Regards,
Student Support Team
Will the certificate be recognised by employers in the U.K if I apply for admin or receptionist type jobs ?
Answer:
Dear Jas,
Thank you for your Query. Yes this certification is valid in the UK, and it is valid for lifetime. Our receptionist and office admin training provide a course that will give you practical knowledge and training in the fundamentals of administration and reception
Regards,
Student Support Team
Hi I just wanted to do this course but I’m a little worried is it important to install Microsoft word on computer before you start with this course?
Answer:
Dear Sheena,
Thank you for your Query. To enroll this course You must be 16 or over, you should have a basic understanding of English, Maths and ICT ,You will need a computer or tablet with internet connection (or access to one)
Regards,
Student Support Team
if i buy this now ,is there a time limit for me to complete the course ? And do i have to dedicate a certain amount of hours per day ?
Answer:
Dear Tracy,
Thank you for your Query. Learners will have 365 days of access to their chosen courses. The course is self-paced so you decide how fast or slow the training goes. If you need to extend your course access duration, it can be done at any time by extending your subscription.
Regards,
Student Support Team
Can you ask whether you would recommend going through the modules in order, or can you do it in any order?
Answer:
Dear Zee,
Thank you for your Query. We would recommend going through the modules in order ,however the students can choose any order to study the modules.
Regards,
Student Support Team
Can you please tell me the method you use to teach.
Is it pdf based? Videos? Quizzes?
Thank you.
Answer:
Dear Zee,
Thank you for your Query. You will be trained in word processing, spreadsheets, PowerPoint, and other relevant software. As well as this, you’ll understand the relevant office and admin tasks and will be able to deliver excellent customer service. The course is self-paced so you decide how fast or slow the training goes. If you need to extend your course access duration, it can be done at any time by extending your subscription.
Regards,
Student Support Team
In the course outline there are modules on project planning.
Is that included? Is that included in the exam?
What if I dont want to do it?
Answer:
Dear Zee,
Thank you for your Query. You will get the Project Management skills free, If you want to ignore the project management skills you can ignore.
Regards,
Student Support Team
And if I take this course would i get a job with the certificate that I would payed for the sum of 19.00 pounds
Answer:
Dear Esther,
Thank you for your Query.
Kindly note that Those working as a receptionist or in administration or role will often be promoted once they have sufficient experience, so it’s a good way to get your foot in the door of your chosen industry. Our receptionist and office admin training provide a course which will give you practical knowledge and training in the fundamentals of administration and reception.
Regards,
Student Support Team
I've been made redundant i see this course and I'm interested to take this course most job I've seen now is receptionist jobs is really 10.00 pounds
Answer:
Dear Esther,
Thank you for your Query.
Yes this course is for £10. Enroll in this Office Admin & Reception skills online course and gain FREE entry to CPD accredited Project Management Skills Training Course and earn more CPD hours (20 hours)
Free E-certificate (No additional cost for E-certificates)
Regards,
Student Support Team
If I want to parches certificate how much I have to pay?
Answer:
Dear Saline,
Thank you very much for your query.
Kindly note that a free E - certificate will be issued on completion of this course and it is included in the course price. You can request a hard copy of the certificate which will cost you an additional fee of £29 and it is delivered right to your place in a hardback envelope.
Regards,
Student Support Team.
I already have an ECDL quantification would this be an extra help to get a job or is it the same
Answer:
Dear Helen,
Thank you very much for your query. Kindly note that this CPD course will definitely help you to enhance your skills and support you to climb your career ladder or to find a new job with the earned CPD points as well.
Hurry up to grab the discount as it ends soon.
Regards,
Student Support Team.
Hi,
I'm very interested in purchasing this course. I was just wondering what sort of level the course is?
Answer:
Dear Alice,
Thank you very much for your query. This is a CPD course and it does not refers to any level. This helps you in enhancing your skills and knowledge in the particular area and earn you CPD points.
Hurry up to grab the discount as it ends soon.
Regards,
Student Support Team.
I haven’t received any login details and I bout this over a week ago
Answer:
Dear Angela,
Thank you for your query.
Please check you email inbox if you have received the login details to the online portal. meanwhile, I will check this with my team and please contact our customer helpdesk if you need further assistance.
Regards,
Student Support Team.
I have been a teacher, off and on, for over 20years and I'm looking for a career change. I am 55 years old. Is this course for me?
Kind regards
Answer:
Dear Coleen,
Thank you for your query. Yes of course you can go-ahead with this course and I would also recommend you to call our helpline to get more information and advise.
Hurry up to grab the discount as it ends soon.
Regards,
Student Support Team.
In the reviews it says course info and login details will be sent as soon as enrolled but when i paid it said 48 hours, which is it? Thank you :)
Answer:
Dear Bethany,
Thank you for your query, Ideally you should receive it immediately if there is a higher number of student registrations at the same time, you will receive it within 48 hrs.
Regards,
Student Support Team.
Dear Naheeda,
Thank you for your query. Of course yes, you can do this using your computer, laptop, tablet.
Hurry up to grab the discount as it ends soon
Regards,
Student Support Team.
What will subscription be to access course content beyond 12 months. Will it be full course price ?
Answer:
Dear Tony,
Thank you very much for your query.
This course duration is 40 hours. You will receive access to the course material for 365 days where you can study at your own pace. This marked price is the full cost you have to pay for this course, Successful learners will gain a free E - Certificate at the end of this program.
Regards,
Student Support Team.
Hi. I am interested about if I fail the exam what is going to happen?
Answer:
Dear Anita,
Thank you very much for your query. You can retake the exam and kindly note that you have 365 days of access to the course to successfully complete it. Please contact us via our official info email or call our direct number so that we can guide you on the enrollment process.
Hurry up to grab the discount as it ends soon.
Regards,
Student Support Team
Can you do this course if you don’t have a computer or laptop? Can you do this along side another online course?
Answer:
Dear Sir/Ma'am,
Thank you your query. In-order to the do this course you need a computer and yes you can do another course as you prefer.
Hurry up to grab the discount as it ends soon
Regards,
Student Support Team.
Dear Sir/Ma'am
Thank you for your query. The course provides the the opportunity to gain recognised skills in the said role.
Microsoft Word, Excel, Powerpoint, and Outlook
Diary management, record keeping and filing
Business, report and e-mail writing
Taking notes, dictating, and proofreading,Speed reading and typing
Receptionist, customer service skills, and telephone skills
Hurry up to grab the discount as it ends soon
Regards,
Student Support Team.
Does the course get sent to your email address? Can you take the course on a PC?
Answer:
Dear Sir/Ma'am
Thank you very much for your query. Once pay and enrolled you will recieve the links and the login details via an email. This is an online course which can be accessed anywhere anytime on any online device.
Hurry up to grab the discount as it ends soon
Regards,
Student Support Team.
I work part time cleaning can I start the course when I come home
Answer:
Dear Sir/Ma'am
Thank you very much for your query. This is an online course, you can access it any where any time.
Hurry up to grab the discount as it ends soon.
Regards,
Student Support Team.
Hi,Does Microsoft PowerPoint exist in the course & I am having Window 2007 laptop is this going to be compatible or suitable for the course.?
Answer:
Dear Sir/Ma'am
Thank you very much for your query. Yes it includes. You need to have the relevent software to get the maximum output. Purchasing it wont be a waste as it will be usefull to your future studies aswell and for your career.
Hurry up to grab the discount as it ends soon.
Regards,
Student Support Team.
Hello.
I'm looking at this as a dyslexic receptionist. Is there any provision on this course for that? Speed reading is a bit of a struggle for me.
Answer:
Dear Sir/Ma'am
Thank you very much for your query. This will teach you Speed reading and speed typing,Handling confidential documents, Taking notes, dictating, and proofreading, Arranging interviews, bookings, and travel. Delivering mail. Please refer the career path listed.
Hurry up to grab the discount as it ends soon.
Regards,
Student Support Team.
I want to do this course will I need access to PowerPoint, excel ect on my laptop?
Answer:
Dear Georgia
Thank you very much for your query. Yes you need yo have the MS office software installed.
Hurry up to enjoy the discount as it ends soon.
Regards,
Student Support Team.
Hi how much is the course, is it open to mature students
Answer:
Dear Lynn
Thank you very much for your query. Yes of course you can enroll. The course price is £10.
Exam(s) / assessment(s) is included in price.
Hurry up to grab the discount. As it ends soon.
Regards,
Student Support Team.
I am office skilled at a German college including Microsoft suite 20 Years ago.
Recently 6 month experience
Will this course help me?
Answer:
Dear Arun
Thank you very much for your query. Yes ofcourse, With this qualification, there are various roles open to you, including:
Receptionist
Veterinary Receptionist
Medical Receptionist
Secretary
Legal Secretary
Office Administrator
Office Assistant
Executive Assistant
Personal Assistant
Hurry up ! as the discount ends soon.
Regards,
Student Support Team.
Is it possible to get all course material in text form. Eg transcripts for the video files?
Answer:
Dear Anna
Thank you very much for your query. This contains well sturctured text and video study materials. And learners will have 365 days access to their chosen course. The course is self-paced so you decide how fast or slow the training goes. If you need to extend your course access duration, it can be done at any time by extending your subscription.
Hurry up ! as the discount ends soon.
Regards,
Student Support Team.
Dear Sir/Ma'am
Thank you very much for your query. Yes ofcourse you can access the course in any online device with relevent softwares.
Hurry up ! as the discount ends soon.
Regards,
Student Support Team.
Im 53, Ive been a bookkeeper for 18yrs, I was made redundant over 2 years ago, I have really battled to get a job.
Shld i take this course.
Nicolle
Answer:
Dear Nicolle
Thank you very much for your query. Yes this is an ideal aourse for you.You can enroll. And hurry up to grab the discount as it ends soon.
Regards,
Student Support Team.
I don’t have access to any video from the course.
What can I do?
Answer:
Dear Alex
Thank you very much for your query. Apologies for the inconvinince caused, You must have recived the link and the login details, please check your email spam folder.
Regards,
Student Support Team.
Hello. Where can I find the course? Purchased yesterday, but I haven't received any link yet......
Answer:
Dear Viktoria
Thank you very much for your query. As soon as you purchased we will be sending the links with the login details. Please check your spam folder of your email if stiil not recieved please contact our customer service department.
Regards,
Student Support Team.
How long after purchase will the course links be sent please? Paypal suggests it is a direct debit so can I just be assured this is not a recurring DD
Answer:
Dear Sir/Ma'am
Thank you very much for your query. You will receive the links and login details once you pay nad enroll. You can pay via debit/credit card or paypal.
Regards,
Student Support Team.
when I am goin to receive the course ? I havent got anything yet?
Answer:
Dear Lina Paula
Thank you very much for your query. The login details and the links must have recieved by you as we send it once you purchase and enroll. Please contact our customer service if you didnt recive it again.
Regards,
Student Support Team.
Hi is there videos in this course aswell or just writing?
Answer:
Dear Adeeb
Thank you very much for your query. It contains PDF text material as well as videos whichare well structured for you to get qualified.
Regards,
Student Support Team.
How is this course delivered? Are there any video tutorials included? What is the relative split between video and pdf materials please?
Answer:
Dear Alice
Thank you very much for your query. Yes there are video materials and PDF text material as well. And approximately 90% is video material.
Regards,
Student Support Team.
is this an accredited training company?
will this be noticeable to hiring companies?
Answer:
Dear Britt
Thank you very much for your query. Yes it is. Those who successfully pass this course will be awarded an Office Admin and Reception Skills Certificate. Which is accredited by CPD iAP.
Regards,
Student Support Team.
I have bought the course. How do I log in to the course?
Answer:
Dear Jade Louise
Thank you very much for your query. You must have received the logins via an email once you get enrolled. And one of our customer service representative will contact you soon.
Regards,
Student Support Team.
I am over 60 years old working in a office at present , not living in the UK would course still be relevant if I returned to the Uk at a later stage
Answer:
Dear Madalene
Thank you very much for your query. You can enroll online. Learners will have 365 days access to their chosen course. The course is self-paced so you decide how fast or slow the training goes. If you need to extend your course access duration, it can be done at any time by extending your subscription.
The career path is as follows
Receptionist
Veterinary Receptionist
Medical Receptionist
Secretary
Legal Secretary
Regards,
Student Support Team.
Dear Rach
Thank you very much for your query. With this recognized qualification ,there are various roles open to you, including:
Receptionist
Veterinary Receptionist
Medical Receptionist
Secretary
Legal Secretary
Office Administrator
Office Assistant
Executive Assistant
Personal Assistant
Regards,
Student Support Team.
Is there any penalty if you don't complete the course ?
Answer:
Dear Lucy
Thank you very much for your query. No.Once you pay and enroll you will get an exam. Those who successfully pass this course will be awarded an Office Admin and Reception Skills Certificate. Anyone eligible for certification will receive a FREE e-certificate with NO additional cost.
Regards,
Student Support Team.
If you buy the course now do you have to start studying straight away ?
Answer:
Dear Lucy
Thank you very much for your query. Learners will have 365 days access to their chosen course. The course is self-paced so you decide how fast or slow the training goes. If you need to extend your course access duration, it can be done at any time by extending your subscription.
Regards,
Student Support Team.
Dear Alessandra
Thank you very much for your query. Tutor is available to students and the study material contains videos and text files to cater you better. The offer ends today, so hurry up and get the discount as you will receive 24/7 access for 365 days.
Regards,
Student Support Team.
Do I need to have the relevant programs on my computer already?
Answer:
Dear Nat
Thank you very much for your query. You need to have the softwares installed on your computer. The offer ends today, so hurry up and get the discount as you will receive 24/7 access for 365 days.
Regards,
Student Support Team.
I have no laptop/tab can I do this at my local library?
Answer:
Dear Susan
Thank you very much for your query. This is an online course, Our Course is fully compatible with PC’s, Mac’s, Laptop, Tablet and Smartphone devices. So, you can access your course on Wi-Fi, 3G or 4G. The offer ends tomorrow, so hurry up and get the discount as you will receive 24/7 access for 365 days.
Regards,
Student Support Team.
I’ve never worked as a receptionist before but it really appeals to me. Would I be taken seriously if I’ve not been in this line of work before?
Answer:
Dear Linda
Thank you very much for your query. You can enroll. These intensive on line courses are opened to anyone with an interest in the topic and give you access to world-class learning led by the course provider. The offer ends today, so hurry up and get the discount as you will receive 24/7 access for 365 days.
Regards,
Student Support Team.
Is this qualification recognised within the industry ?
Answer:
Dear Rebecca
Thank you very much for your query. Those who successfully pass this course will be awarded an Office Admin and Reception Skills Certificate. Since this is a Accredited qualification there are various roles open to you, including:Receptionist,Veterinary Receptionist,Medical Receptionist,Secretary,Legal Secretary,Office Administrator,Office Assistant,Executive Assistant,Personal Assistant.
Regards,
Student Support Team.
Dear Zoe
Thank you very much for your query. Successful candidates will receive a free e certificate & a printed certificate will be issued for £19 inside UK and £24 outside UK.The offer ends tomorrow, so hurry up and get the discount as you will receive 24/7 access for 365 days.
Regards,
Student Support Team.
Why are people saying this course is fake? Can you reassure me that it is legitimate please?
Answer:
Dear Mia
Thank you very much for your query. That is not true. You can check the number of students who has purchased. Which is 180. The offer ends this Friday, so hurry up and get the discount as you will receive 24/7 access for 365 days.
Regards,
Student Support Team.
Do I get a level or certification upon completion?
Answer:
Dear Boryana,
Thank you for your query. Yes, Those who successfully pass this course will be awarded an Office Admin and Reception Skills Certificate. Anyone eligible for certification will receive a FREE e-certificate with NO additional cost.
Regards,
Student Support Team.
Please how can I start the course also I have access to a mobile phone and internet can I still start the course?
Answer:
Dear Rosemary,
Thank you for the query. Yes. Our Course is fully compatible with PC’s, Mac’s, Laptop, Tablet, and Smartphone devices. So, you can access your course on internet Wi-Fi, 3G or 4G.
Regards,
Student Support Team.
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such,
content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility
is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to
the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
FAQs
Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.
CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.
A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.
An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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We have partnered with DivideBuy to offer interest-free credit (0% APR) on course purchases over £50.
Monthly instalments can be spread over 3, 6, 9 or 12 months.
Amount
Period
Total
Interested?
Select DivideBuy at checkout
The cost of the first instalment is indicative as you may be required to pay a deposit.
This will be deducted from your total amount to pay.
Credit subject to status. UK orders only.