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Negotiating Skills


Infero Training Ltd

Summary

Price
£273.60 inc VAT
Or £45.60/mo. for 6 months...
Study method
Classroom
Duration
1 day · Full-time
Qualification
No formal qualification
Additional info
  • Tutor is available to students

Location & dates

Location
Address
Friary
Friary
BRISTOL
Avon
BS16EA
United Kingdom
Address
Parkside
Parkside
COVENTRY
West Midlands
CV12HG
United Kingdom
Address
Barker Gate
NOTTINGHAM
Nottinghamshire
NG11JU
United Kingdom
Address
Reading
READING
Berkshire
RG66UR
United Kingdom

Overview

Negotiation is often thought of as a contest in which one side wins and the other side loses. The truth is that we negotiate every day with a view toward meeting our needs without antagonizing or defeating others. This kind of negotiating is known as win-win or collaborative problem solving.

This course looks at negotiating principles and strategies.

Description

Lesson 1: Preparing to Negotiate

Topic 1A: Establish a Successful Mindset
Topic 1B: Research the Other Party
Topic 1C: Determine the Value of the Item Being Negotiated
Topic 1D: Determine Where You'd Like Negotiations to Take Place
Topic 1E: Establish Your Best- and Worst-Acceptable Outcomes
Topic 1F: Research Your Best Alternative to a Negotiated Agreement (BATNA)

Lesson 2: Initiating Negotiation: Establishing the Ground Rules

Topic 2A: Establish Rapport
Topic 2B: Establish Your Status
Topic 2C: Choose the Communication Method for Negotiation
Topic 2D: Establish the Rules of Engagement
Topic 2E: Set a Timeline
Topic 2F: Establish How Negotiation Results Will Be Communicated and Implemented

Lesson 3: Negotiating

Topic 3A: Encourage the Other Party to Issue the First Proposal
Topic 3B: Make the First Proposal
Topic 3C: Counter the Offer or Proposal
Topic 3D: Accept an Offer or Abort Negotiations
Topic 3E: Work Through an Impasse

Lesson 4: Following Through

Topic 4A: Evaluate the Success of the Negotiation
Topic 4B: Follow Up on the Relationship

Lesson 5: Negotiating in Special Circumstances

Topic 5A: Cross-Cultural Negotiation
Topic 5B: Cross-Generational Negotiation
Topic 5C: Negotiation with Supervisors and Subordinates

Course Objectives

Upon successful completion of this course, students will be able to:

  • Prepare to negotiate in a business environment.
  • Initiate negotiations and follow through on their results.
  • Negotiate with your partner.
  • Follow through on a completed business negotiation.
  • Negotiate in unique business circumstances.

Who is this course for?

Business professionals who may or may not be in a supervisory position and want to learn negotiating skills.

Requirements

There are no prerequisite skills for this course, however, you might be interested in the following related courses:

  • Communication Skills
  • Business Presentations
  • Business Writing - From Email to Proposals

Questions and answers

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FAQs

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2024. All rights reserved.