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Mystery Shopper Course - Level 3 CPD

CPD Course, Free CPD Digital Certificate included, Final Exam included, 24/7 Access, Tutor Support and More

Course Pride


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£12 inc VAT (was £15)
Offer ends 30 April 2024
Study method
60 hours · Self-paced
Access to content
12 months
No formal qualification
6 CPD hours / points
  • Certificate of completion - Free
Additional info
  • Tutor is available to students

9 students purchased this course

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The Mystery Shopper course is perfect if you are looking to learn new skills, gain an accredited certificate, boost your confidence and achieve your study goals.

Covering a comprehensive range of 9 course modules, students will have 24/7 access to the online Mystery Shopper course. This online access includes all the study material materials, introductory tutorial videos, assessment tests, study resources, student support and tutor support services.

The Mystery Shopper course is a fully accredited course, having been independently accredited through our awarding body, the CPD Certification Service. Upon successful completion of the course, student receive an internationally recognized certificate award, to showcase to any potential employers or form part of their professional portfolio.

The course will help students to develop their skills, confidence and knowledge within this industry sector, helping to add real value to their resume and personal development.

So, whether you are looking to brighten up your resume, just starting out in the sector, looking for a career change or just fancy learning something new, this online Mystery Shopper is perfect!


6 CPD hours / points
Accredited by The CPD Certification Service

Course media


The Mystery Shopper course explores a comprehensive range of learning topics and is split into the following course modules:

  • Introduction to mystery shopping
  • Responsibilities as a mystery shopper
  • Importance of mystery shoppers to businesses
  • Different types of market research
  • Earning potential as a mystery shopper
  • What to know before registering as a mystery shopper
  • Types of assignments
  • The process of an assignment
  • Report writing
  • Final Assessment

Students will complete all the course modules at their own pace and comfort level. There are no deadlines to complete the Mystery Shopper course. All course progress is fully tracked through Course Pride’s learning portal and students can start, stop and re-start the course at their own leisure.

Accreditation and Certificate

The Level 3 Award Mystery Shopper course has been independently Accredited and Certified by The CPD Certification Service.

Learners will be awarded with an internationally recognised CPD certificate of achievement.

On successful completion of the course students will achieve and be awarded with:

Level 3 CPD Award in Mystery Shopper

The certificate will show your grade classification and provide proof of your achievements for you to take to any prospective employers or include in your portfolio of skills.

You can also include the certification on your resume and for your online professional profiles.

The CPD Certification is recognised throughout the World as a prestigious certification for continual professional development.

The certificate will be produced in PDF format within 3 working days of completing the course. Optional hard copies of your certificate will be available for an additional fee of £10, which will include the official Certification Seal printed on high quality certificate paper, posted to your preferred address.

Why Choose Course Pride?

The Mystery Shopper course offers learners the ability to gain new skills, receive an internationally accredited certificate and achieve their study goals.

Here are just a few reasons to choose a course from Course Pride:

  • Value for Money – Our online courses represent fantastic value for money!
  • Accredited Learning – All our courses are fully Accredited and recognised Internationally.
  • High Quality – our courses are high quality e-learning study materials
  • 24/7 Access – Study our courses at any time with 24/7 access to your training
  • Access Anywhere – Study a Course Pride course on any device
  • Instant Enrollment – receive your course login details straight away and start studying right away
  • Excellent Customer Service – receive outstanding customer service from our student and tutor support services.
Assessments and Testing

As part of the Mystery Shopper course, students will take a variety of online tests to ensure they have absorbed the necessary information from the learning material and gained the necessary knowledge. All tests and assessments are included in the course price.

At the end of each course module, students will take an interactive assessment to examine the knowledge they have just learnt. This end of module assessment allows students to keep track of their progress throughout the course and is a great reflective tool.

Once all the course modules are completed, students will then take a final online assessment test, which will examine the entire course curriculum. The final assessment test is fully interactive and will be marked instantaneously, allowing students to know their passing grade straight away. Once a students passes their course, the certificate will be issued within 3 working days.

Should students not pass the online final assessment test on first attempt, students can retake the assessment, as many times as necessary until achieving a passing grade. This is all included at no extra costs, as the Mystery Shopper course comes with Course Pride’s unlimited exam re-sit guarantee.

Tutor Support

The Mystery Shopper course includes full tutor support as part of the course.

If you ever have a question about your studies, no matter how big or small, our team of dedicated academic tutors are on hand to help you with your course. We offer unlimited online tutor support via email to help students progress through the course.

Our customer service departments are also available to all our students and help provide all student support services, via email, live chat and telephone.

When you study the online Mystery Shopper course with Course Pride, we want you to succeed, achieve the best possible grade and reach your potential. That’s why we offer our excellent student support and tutor support services.

Course Format and Delivery

This online course is delivered online through our eLearning format. Learners will receive instant access to our interactive learning portal, which offer students 24/7 access to the Mystery Shopper course.

Students will be able to access all of their course materials, introductory video tutorials, online assessments, study guides, student profiles, academic procedures and student support services through Course Pride‘s eLearning platform.

Course Duration

The Mystery Shopper course requires a recommended 60 study hours to complete the course in full. This is only an approximate guide to the learning hours required and very much depends on how quickly an individual can absorb the information and progress through the course.

Students will have access to the course for 12 months from the date of joining, should students need longer than 12 months Course Pride offer the option for course extensions.

Course Time Limits

There is no time limit for completing this online course. The Mystery Shopper course can be studied in your own time, at your own pace during the 12 month course access period.


Entry Requirements

To enroll on this online Mystery Shopper course, no previous experience or academic qualifications are necessary. The course is available to all students, of all academic backgrounds.

Course Pride recommend this course for beginners, in addition to those with existing knowledge who want to refresh or upgrade their skills.

All learners should have a good understanding of the English language and literacy skills. Ultimately, if you can read the information contained within this course page, you should be fine to start your online course.

Questions and answers

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Certificate of completion

Digital certificate - Included


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Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.