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Motivating Support Staff / Non Fee Earners
Data Law Limited
Summary
Overview
On a daily basis you rely on non-fee earners to ensure that deadlines are met, work flows efficiently, and client expectations are exceeded. Whether you realise it or not, support staff are essential to your business, so it important that they feel motivated, valued and supported.
In the words of Bob Nelson, “An employee’s motivation is a direct result of the sum of interactions with his or her manager.” This session will examine motivation theory and will consider some of the key aspects which influence employee motivation such as job security, benefits and working environment.
Law Hound lecturer Paul Roy will discuss the importance of employee engagement which is crucial, not only from a business perspective in terms of increased productivity and efficiency, but also from an employee perspective as engaged employees are likely to be happier, have a greater work/life balance and be more willing to go the extra mile.
Paul will demonstrate how staff engagement can be easily achieved through positive communication and how sharing your vision for the business can assist you motivate your team in practice.
In addition, consideration will be given to the benefits of staff empowerment in the workplace and the employee incentives or rewards which you can utilise, including advancement opportunities and increased pay, to motivate your administration or non-fee earning staff.
Description
Learning Outcomes
- On completion of this course you will:
- • Be familiar with motivational theory
- • Know how to determine what motivates your employees
- • Appreciate the importance of employee engagement and the positive impact which this could have on your business
- • Have a greater understanding of how to motivate and empower your staff
What is the target audience?
- This course is suitable for managers, partners, HR and practice managers
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Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
FAQs
Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2024. All rights reserved.