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Mediation and Conflict Resolution Level 4 Diploma - Accredited

Accredited by The CPD Qualifications Group

UK Home College

Summary

Price
£475 inc VAT
Or £52.78/mo. for 9 months...
Study method
Online
Duration
Self-paced
Qualification
No formal qualification
CPD
40 CPD hours / points
CPD What's this?
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

Overview

The Mediation and Conflict Resolution Level 4 Diploma will provide you with the knowledge and skills to negotiate, mediate, manage and resolve issues and support decision making in a wide range of professional settings. The program draws on current practices to deal with conflicts ranging from small individual disputes to large scale, international, and multi-party conflicts. The program offers studies in conflict and cross cultural conflict resolution. The multidisciplinary nature of conflict resolution is reflected in this program, which will appeal to those with diverse backgrounds and cultures, including political science and international studies, law, medicine, business, social science, education and the arts.

The course fee covers registration, learning materials (PDF/eBooks) and assessment. Certification is subject to a single payment of £15 for soft-copy and £20 for printed version payable to the UK Home College.

CPD

40 CPD hours / points
Accredited by The CPD Qualifications Group

Description

The Mediation and Conflict Resolution program helps to build a common understanding and framework for working through challenging conflict situations. We have, after much research, decided to focus on the Win-Win Approach using the three critical skills of conflict resolution - Negotiation, Assertiveness and Persuasion. These skills will enable the participants to develop conflict resolutionstrategies for quickly and effectively recognising, resolving and preventing conflict.

Graduates will be able to:

  • Identify the nature, causes and impact of workplace conflict
  • Identify the various strategies for managing workplace conflict at an organisational, team and interpersonal level
  • Define the industrial relations legislation regarding dispute resolution processes
  • Enhance their skills in mediation and managing interpersonal and workplace conflict

Outcomes:

  • Increased employee morale
  • Increased employee productivity
  • Increased employee communication
  • Increased customer satisfaction
  • Increased customer base
  • Increased profitability

Who is this course for?

This course would suit Human Resource professionals and managers seeking to increase their skills and knowledge to be able to manage conflict effectively in their workplace or anyone who is interested to improve thier conflict management theory and practice skills.

Requirements

No previous knowledge required.

Questions and answers

No questions or answers found containing ''.

Pri Gupta asked:

Hello I am interested in doing this course. Please can you confirm process to get enrolled on this Priyanka

Answer:

Please apply on Reed site.

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Legal information

This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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