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Managing Performance
Hemsley Fraser

Blended virtual classroom course

Summary

Price
£750 inc VAT
Study method
Online + live classes
Duration
3 hours · Full-time
Qualification
No formal qualification
Certificates
  • Certificate of completion - Free
Additional info
  • Tutor is available to students

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Overview

Performing well in our jobs, achieving goals and delivering results will make us more successful, which brings rewards in the form of development, satisfaction, promotion, progression, pay and bonuses. Whether you are a ‘people manager’ responsible for driving the performance of a team or focused on your own performance, we help you understand your role in this vital business activity.

This course explores the stages of the performance management cycle in some detail, considering what action a manager should take at each stage to support high performance. You will learn how to evaluate potential gaps between expected and actual performance and will be able to take appropriate action to close any gaps that you identify. You will then focus on techniques for conducting an effective conversation about performance and will have the opportunity to practise planning and facilitating a performance conversation in a safe and supportive environment.

Certificates

Description

What will I learn?

  • Articulate the link between effective performance management and business results
  • Evaluate each stage in the performance management cycle
  • Explain how to assess performance and monitor progress against goals
  • Recognise when to give performance feedback and how to do so effectively
  • Describe the value and impact of effective performance management conversations
  • Follow a structure for leading the conversation
  • Plan and execute an effective conversation about performance

Who is this course for?

This session is suitable for anyone in a management position who is responsible for monitoring and managing the performance of individuals and teams.

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