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Level 5 Office Management And Administration Diploma - QLS Endorsed

Level 5 QLS Endorsed Training | 6 GIFT Courses | Free QLS Hardcopy Certificate | 24/7 Tutor Support | Lifetime Access



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£100 inc VAT (was £119)
Or £33.33/mo. for 3 months...
Offer ends 29 February 2024
Study method
415 hours · Self-paced
Access to content
Lifetime access
No formal qualification
210 CPD hours / points
  • CPD Accredited PDF Certificate - Free
  • QLS Endorsed Hardcopy Certificate - Free
  • CPD Accredited Hard Copy Certificate - £15.99
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

1 student purchased this course

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Embark on a transformative journey into the heart of effective office administration with our comprehensive Administration & Office Management course. This carefully curated programme is your gateway to mastering the intricate dance of running a well-oiled office machinery. Delve into the modules designed to sculpt you into a consummate professional, equipping you with the arsenal of skills necessary for seamless office operations.

This learning voyage extends beyond the basics with a bundle that includes a Level 5 Diploma in Office Management and Administration, endorsed by the Quality Licence Scheme, and six additional CPD Certified courses. Unearth the secrets to successful business etiquette, minute-taking finesse, workplace diversity appreciation, customer service excellence, Microsoft Excel wizardry, and workplace health and safety vigilance.

Learning Outcomes:

  • Acquire a comprehensive understanding of office administration principles and strategies to navigate the intricacies of the professional landscape confidently.
  • Hone your communication skills through immersive modules, ensuring you can articulate ideas, lead meetings, and interact professionally in any business setting.
  • Develop a keen sense of effective planning and scheduling, crucial for steering the course of operations with precision and foresight.
  • Gain proficiency in Microsoft Office skills, enhancing your technological prowess for streamlined document creation and data management.
  • Master the delicate art of conflict management, transforming challenges into opportunities and fostering a harmonious work environment.

The bundle comes with one of our best selling Level 5 Diploma in Office Management And Administration course endorsed by the Quality Licence Scheme with FREE endorsed certificate along with 6 additional CPD Certified courses:

  1. Certificate in Business Etiquette and Professionalism
  2. Minute Taking Course
  3. Workplace Diversity
  4. Customer Service
  5. Microsoft Excel
  6. Workplace Health and Safety

What You Get Out Of Studying Administration & Office Management Bundle with Janets

  • An opportunity to gain an Endorsed Certificate of Achievement from the Quality Licence Scheme upon successful completion of the bundle
  • 6 CPD Certified courses to increase your employability and skills
  • Full access to the comprehensive bundle materials for a whole year
  • Online assessment with instant results on the bundle
  • Get full tutor support on Monday to Friday with the bundle
  • Study and complete the bundle at a pace that suits you
  • Gain a complete understanding of the in-depth topics on Office Management and Administration
  • Study accessible and information modules on the bundle, all taught by our team of expert instructors
  • Feel fully supported as you study the bundle with 24/7 help or advice from our email and live chat teams



210 CPD hours / points
Accredited by CPD Quality Standards

Course media


In the realm of office dynamics, our Administration & Office Management course acts as a beacon, illuminating the path to proficiency. From decoding the nuances of effective communication to mastering the art of stress management, each module is a building block towards a holistic understanding of office administration.

Study the bundle through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Administration & Office Management bundle, to ensure you are supported every step of the way.

Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Administration & Office Management bundle. The bundle is designed by industry experts and is tailored to help you learn new skills with ease.

The bundle is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Administration & Office Management bundle now and start learning instantly!

Office Management and Administration Curriculum:

  • Module 1: Introduction to Office Administration
  • Module 2: Skills of an Effective Administrator
  • Module 3: Mail Services and Shipping
  • Module 4: Effective Planning and Scheduling
  • Module 5: Organising Meeting and Conferences
  • Module 6: Business Writing Skills
  • Module 7: Time Management
  • Module 8: Stress Management
  • Module 9: Business Telephone Skills
  • Module 10: Communication Skills
  • Module 11: Conflict Management
  • Module 12: Business Etiquette
  • Module 13: Microsoft Office Skills

Method of Assessment

To successfully complete the bundle, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the bundle. After successfully passing the exam, you will be able to apply for a certificate endorsed by the Quality Licence Scheme, which is a highly recognised brand in the education sector.

To verify your enhanced skills in the topic, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our expert tutors. Full feedback will then be given on your current performance, along with any further advice or support.

Who is this course for?

The Office Management And Administration bundle is ideal for:

  • Aspiring Office Administrators
  • Entry-level Professionals in Administrative Roles
  • Individuals Seeking Career Advancement in Office Management
  • Entrepreneurs Managing Small Businesses
  • Graduates Eager to Enhance Employability Skills


The Office Management And Administration bundle is open to all students and has no formal entry requirements.

Career path

This Office Management And Administration bundle will assist you to get your desired job in the relevant field, including:

  • Office Manager: £30,000 - £45,000
  • Executive Assistant: £25,000 - £40,000
  • Administrative Coordinator: £22,000 - £35,000
  • Customer Service Representative: £18,000 - £25,000
  • Business Support Specialist: £28,000 - £40,000
  • Data Entry Clerk: £16,000 - £22,000

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.


CPD Accredited PDF Certificate

Digital certificate - Included

QLS Endorsed Hardcopy Certificate

Hard copy certificate - Included

Janets QLS Endorsed Hardcopy Certifications

CPD Accredited Hard Copy Certificate

Hard copy certificate - £15.99

A physical, high-quality copy of your certificate will be printed and mailed to you for only £15.99.
For students within the United Kingdom, there will be no additional charge for postage and packaging. For students outside the United Kingdom, there will be an additional £10 fee for international shipping.


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What does study method mean?

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.