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Level 3 Executive PA Diploma


Docks Bookkeeping Services

Summary

Price
£200 inc VAT
Or £66.67/mo. for 3 months...
Study method
Online
Duration
20 hours · Self-paced
Qualification
No formal qualification
CPD
80 CPD hours / points
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

Overview

A well- organised PA, with extensive administration skills is a key contributor to any successful professional or Company. This individual works closely with the professional to assist them with the day- to- day continuity of their service.

With over 15 hours of tutorials, the Admin and PA Diploma will equip you with all you need to know to become the valuable resource behind a successful business person or executive.

This course is best suited to:

  • Beginners wishing to pursue a career in administration and PA
  • Anyone who wishes to work alongside a professional or executive
  • Anyone wanting to enhance their current skill profile
  • Anyone wishing to add value to their current CV with a highly recognised diploma

CPD

80 CPD hours / points
Accredited by The CPD Certification Service

Description

KEY LEARNING POINTS

This course is individually sectioned into modules . These will help you to obtain outstanding attributes to become an efficient PA with excellent administration expertise.

  • Differentiate between the role of a personal assistant and a secretary.
  • Understand the job role and responsibilities
  • Learn to manage time and schedules with a user friendly diary system to help prioritise tasks to maximise efficiency
  • Learn the techniques of writing a persuasive, yet courteous, business letter
  • Prepare emails, faxes and memorandums to professional level
  • Perfect your communication and telephone etiquette with eloquence.
  • Find out how to plan and arrange a successful business trip
  • Understand the importance of organising and categorising your filing system for the success of a business
  • Gain all the skills you need to manage your time at work efficiently, with tips to help you overcome your weak points
  • Prepare invoices, and learn to handle petty cash and recognise how crucial the accuracy of both is to the business
  • Manage customer service and care in a professional manner
  • Discover how to proof read your documents
  • Learn how to build your confidence
  • Gain all the fundamental ICT skills you need to impress any employer
  • Organise and execute successful meetings

ADVANTAGES OF THIS COURSE

  • Becoming a Executive PA gives you considerable job mobility
  • Highly manageable modules allowing you to work at your own pace
  • Professional qualification which will enhance your current skill profile
  • A very universal and versatile course, therefore holds high demand in all employment sectors
  • Units of Study

Introduction to the PA Course

Diary Management

Business Letter Writing

Composing faxes, memorandums and emails

Telephone skills as a PA

Hotel and travel arrangements

Filing systems

Time Management Skills

Invoicing/Petty cash

Customer Care

Customer Complaints Management

Work Planning

Document Presentation and Proofreading

Confidence Building Module

Typing and audio skills to proficient level or further if you already touch type / Audio transcription

How to Organise Effective Meetings

How to use Microsoft Outlook

How to use Excel – the Basics

How to use PowerPoint (Basics)Word Processing with Microsoft Word

Customer Communication and Reception Skills

Questions and answers

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FAQs

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2024. All rights reserved.