- Exam(s) / assessment(s) is included in price
- Tutor is available to students
Level 3 Executive PA Diploma
Docks Bookkeeping Services
Summary
Overview
A well- organised PA, with extensive administration skills is a key contributor to any successful professional or Company. This individual works closely with the professional to assist them with the day- to- day continuity of their service.
With over 15 hours of tutorials, the Admin and PA Diploma will equip you with all you need to know to become the valuable resource behind a successful business person or executive.
This course is best suited to:
- Beginners wishing to pursue a career in administration and PA
- Anyone who wishes to work alongside a professional or executive
- Anyone wanting to enhance their current skill profile
- Anyone wishing to add value to their current CV with a highly recognised diploma
CPD
Description
KEY LEARNING POINTS
This course is individually sectioned into modules . These will help you to obtain outstanding attributes to become an efficient PA with excellent administration expertise.
- Differentiate between the role of a personal assistant and a secretary.
- Understand the job role and responsibilities
- Learn to manage time and schedules with a user friendly diary system to help prioritise tasks to maximise efficiency
- Learn the techniques of writing a persuasive, yet courteous, business letter
- Prepare emails, faxes and memorandums to professional level
- Perfect your communication and telephone etiquette with eloquence.
- Find out how to plan and arrange a successful business trip
- Understand the importance of organising and categorising your filing system for the success of a business
- Gain all the skills you need to manage your time at work efficiently, with tips to help you overcome your weak points
- Prepare invoices, and learn to handle petty cash and recognise how crucial the accuracy of both is to the business
- Manage customer service and care in a professional manner
- Discover how to proof read your documents
- Learn how to build your confidence
- Gain all the fundamental ICT skills you need to impress any employer
- Organise and execute successful meetings
ADVANTAGES OF THIS COURSE
- Becoming a Executive PA gives you considerable job mobility
- Highly manageable modules allowing you to work at your own pace
- Professional qualification which will enhance your current skill profile
- A very universal and versatile course, therefore holds high demand in all employment sectors
- Units of Study
Introduction to the PA Course
Diary Management
Business Letter Writing
Composing faxes, memorandums and emails
Telephone skills as a PA
Hotel and travel arrangements
Filing systems
Time Management Skills
Invoicing/Petty cash
Customer Care
Customer Complaints Management
Work Planning
Document Presentation and Proofreading
Confidence Building Module
Typing and audio skills to proficient level or further if you already touch type / Audio transcription
How to Organise Effective Meetings
How to use Microsoft Outlook
How to use Excel – the Basics
How to use PowerPoint (Basics)Word Processing with Microsoft Word
Customer Communication and Reception Skills
Questions and answers
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Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
FAQs
Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2024. All rights reserved.