Level 2 Certificate in Working with Customers in Health and Social Care
Level 2 | CPD Certified | Free PDF Certificate Included in the Price | Audio Visual Training | Lifetime Access
Training Express Ltd
Summary
- Digital certificate - Free
- Hard copy certificate - Free
- Exam(s) / assessment(s) is included in price
- Tutor is available to students
Add to basket or enquire
Overview
Working with Level 2 Certificate in Working with Customers in Health and Social Care
Hey there,
If you're looking for a career that's both rewarding and challenging, then you should consider becoming a health and social care professional.
In this field, you'll have the opportunity to help people facing some of the most difficult challenges in their lives. You'll work with people who are sick, injured, disabled, or elderly. You'll also work with people who are struggling with addiction, mental health issues, or poverty.
It's not always easy, but it's incredibly rewarding. Every day, you'll have the chance to make a difference in someone's life.
And the best part is, you don't need a college degree to get started. There are many entry-level positions in health and social care that only require a high school diploma.
If you're interested in learning more about a career in health and social care, I encourage you to enrol in our Working with Level 2 Certificate in Working with Customers in Health and Social Care course. In this course, you'll learn the essential skills and knowledge you need to get started in this field.
So what are you waiting for? Sign up today and start your journey to making a difference in the world!
Key Features:
- CPD Certified
- Free PDF Certificates included in the price
- Lifetime Access
Certificates
Digital certificate
Digital certificate - Included
Hard copy certificate
Hard copy certificate - Included
CPD
Course media
Description
Curriculum
The detailed curriculum outline of our Level 2 Certificate in Working with Customers in Health and Social Care is as follows:
- Module 01: Introduction to Patient Customer Service
- Module 02: Effective Patient Customer Service Training
- Module 03: Areas of Patient Customer Service
- Module 04: Customer Service Operative Skills
- Module 05: Organising Schedules
- Module 06: Medical Jargon and Terminology
- Module 07: Effective Filing Systems in Medical Offices
- Module 08: Patient Customer Service Soft Skills
- Module 09: What Customer Service Is to Different Medical Professionals
- Module 10: Providing Customer Service and Support to Colleagues
- Module 11: Handling Difficult Customers
Certificate
After completion the Level 2 Certificate in Working with Customers in Health and Social Care course, you will get a Free PDF certificate, which is CPD Certified.
Who is this course for?
Please note: The level 2 Certificate in Working with Customers in Health and Social Care course is not a regulated course and doesnt not entitled you to work professionally. It only covers essential aspects of Working with Customers in Health and Social Care. To get qualified with a professional qualification, you can choose: The level 2 Certificate in Working with Customers in Health and Social Care (RQF).
Career path
- Patient Customer Services
- Health Care Assistant
- Medical Assistant
- Medical Receiptionist
Questions and answers
Can I obtain hard copy of certificate if I successfully complete the course? Thanks
Answer:Dear Kei, Thank you for contacting us. Yes, upon completion of the course, you will be able to obtain both a PDF and a hard copy of the certificate.
This was helpful.
Reviews
Currently there are no reviews for this course. Be the first to leave a review.
Add to basket or enquire
Course provided by
Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
