Level 2 Certificate in Principles of Business Administration

Working well in business takes a lot of skills, such as effective administration, time-management, organisation and teamwork. While these skills can be learned on the job, The College of Contract Management has developed the Level 2 Certificate in Principles of Business Administration to give you a kick start. The live online course will not only teach you the valuable skills you need in the workplace but also get you a recognised qualification to add to your CV.

The Level 2 Certificate is suitable for learners aged 16 and above. It is a well-established way to show employers that you have the professional skills it takes to thrive in a business environment. As well as the above-mentioned skills, you will also explore:

• Understanding work practices and how different roles and departments function within an organisation.
• Personal manners and appropriate behaviour.
• Professional dress code and office/business etiquette.
• Business-like interpersonal skills.
• Professional and appropriate communication skills.
• Supporting colleagues.

To be awarded the Level 2 Certificate in Principles of Business Administration, learners must successfully complete the 5 mandatory units plus 2 optional units.

Mandatory

Providing Administrative Services

Producing Business Documents and Managing Information

Communicating Effectively in a Business Environment

Understanding Employer Organisations

Developing Working Relationships with Colleagues

Optional ( choose 2 units from the list below)

Carrying Out Business Administration Tasks

Providing Administrative Support for Meetings

Preparing Text

Storing, Retrieving and Archiving Information

Understanding the Administration of Human Resource Records

Using and Maintaining Supplies and Office Equipment

Providing Great Customer Service

Using Research in Business

The Principles of Customer Relations

Publishing, Integrating and Sharing Using Social Media

Exploring Social Media’s Place in Business

Internet Safety in Business

Principles of Equality and Diversity in the Workplace

Marketing Theory

Digital Marketing

Principles of Team Leading

Course Delivery

• Upon payment, we will then give you access to Moodle. This will be your course hub, therefore from Moodle, you can access your lectures, lecture recordings, timetable, course materials and messages.
• We will also send you a link every week to the latest live online lecture.
• Your lecturer will then deliver interactive live online lectures using shared-screen software.
• You can speak to your classmates during the lecture then add them as Friends on Moodle.
• Later in the module, you will be required to complete a written assignment

There are no formal entry requirements to take this course, however, you must be aged at least 16 years of age.

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