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JIRA Project Management: JIRA for Users, Managers and Admins

Skill Success


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£29 inc VAT (was £157)
Offer ends 24 June 2024
Study method
No formal qualification
  • Certificate of completion - Free
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  • Tutor is available to students

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By taking this course today, you will learn the basics of JIRA. This Introduction to JIRA course is intended to get you up to speed on how to be more productive and effective in JIRA. The modules in this course are broken up into three main types of users in JIRA. So no matter which type of user you are, you’ll be able to quickly access the things you need.

Benefits of taking this course include:

  • Unlimited and lifetime access to the course
  • Learn the course at your own pace
  • Course can be accessed on any platform
  • 24/7 Customer support


Certificate of completion

Digital certificate - Included

Course media


This Introduction to JIRA course is intended to get you up to speed on how to be more productive and effective in JIRA. We will focus on the three main types of users in JIRA. The modules in this course are broken up for each of these types, so no matter which one you are you’ll be able to quickly access the things you need.

In the first module, we’ll cover some core concepts and terms you’ll need to know about both Agile and JIRA before diving into the software itself.

After that, we’ll look at JIRA from an end user’s perspective. What are the key things you’ll need to know as someone who’s just using JIRA at your company? That’s what we’ll look at in the second module.

When you’re a team leader or manager using JIRA, there are some things you can do to help your team be more effective. So we’ll look at some of these things in the third module.

Finally, as a JIRA administrator, there’s a lot of ways you can help your company by setting them up for success in JIRA. In the fourth module, we’ll look at JIRA from an administrator’s perspective.

Now even though this course is organized for different types of users, I wanted to make it so no matter what type of user you are you’ll benefit from watching all of it if you wanted. For example, even if you’re only using JIRA as an end user you can find it beneficial to understand how JIRA workflows and processes work so you can “speak the language” when you’re asking your JIRA administrator for something.

JIRA Project Managent: JIRA for Users, Managers and Admins will cover the following topics:

Topic 1 - Course Introduction

  • What Is JIRA?
  • How To Use This Course Successfully

Section 2 - Terms And Concepts

  • Module Introduction
  • Agile Basics
  • Stories And Epics
  • Issues And Projects
  • Cloud Versus Server

Topic 3 - Using JIRA

  • Module Introduction
  • UI Overview
  • Understanding Projects
  • Issue Detail View Overview
  • Creating New Issues
  • Searching For Issues
  • Advanced Searching With JQL
  • Saving Filters
  • Scrum Agile Board Overview
  • Managing Your Backlog
  • Kanban Agile Board Overview
  • Working With Epics
  • Working With Versions

Topic 4 - JIRA For Managers And Team Leads

  • Module Introduction
  • Creating A Scrum Board
  • Editing A Scrum Board
  • Continuing To Edit Scrum Boards
  • Creating A Kanban Board
  • Editing A Kanban Board
  • Continuing To Edit Kanban Boards
  • Pulling Reports
  • Creating And Sharing Dashboards With Your Team
  • Creating And Sharing Filters With Your Team
  • Bulk Editing Issues

Topic 5 - JIRA For Administrators

  • Module Introduction
  • Adding And Inviting Users
  • Organizing Users In Groups
  • Creating New Projects
  • Project Administration Overview
  • Creating New Issue Types
  • Assigning Issue Types To Projects
  • Working With Screens
  • Creating And Understanding Statuses
  • Understanding Project Workflows
  • Editing Existing Workflows
  • Creating And Understanding Resolutions
  • Creating Custom Fields
  • Understanding Project Permissions

Topic 6 - Bonus: Customer Questions

  • How To Get Issues To Show Up On Scrum And Kanban Boards At The Same Time
  • How To Move Issues Between Projects
  • How To Show The Search Dropdown Boxes
  • Understanding “Automatic” Assignees
  • How To Tag Issues From A Sprint With A Specific Version
  • How To Fix An Error When Adding Transitions In A Workflow
  • Customizing The Issues In A New Agile Board

Who is this course for?

This course is designed for anyone who is interested in learning the basics of JIRA.


No prior knowledge is required to take this course.

Questions and answers

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EH asked:

Hello, how long does this course take?


Hi EH, the course is self paced and once you are registered, you get lifetime access to the material. It has no expiration and you can study by section at your own time. :)

This was helpful. Thank you for your feedback.


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