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    ...Library 3. ITIL Service Life Cycle 4. ITIL Functions and Roles 5. ITIL Service‚ Service Management 6. Service Strategy 7. More on Service Strategy 8. Service Design ITIL training course content and Syllabus Introduction The Evolution of the ITIL The Service Management as a Practice …
    £19
    • Online
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    • Certificate(s) included
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    This ITIL® Foundation course covers the IT Infrastructure Library® best practices. ITIL is globally accepted as the most widely used best practices for IT service management. This ITU course gives students the necessary knowledge to enter or enhance their career in …
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    £59 £120
  • IT Service Desk Analyst Level 3 Advanced Diploma

    Course Line On Demand
    Update on 2023 | CPD Certified | Free Digital Certificate | Free Exam | Lifetime Access
    • Online
    • 1.3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
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    ...Lecture 6: Introduction to ITIL Framework Lesson-1 Overview of ITIL best practices Lesson-2 Service management processes (Incident, Problem, Change, Release) Lesson-3 Service level agreements (SLAs) and key performance indicators (KPIs) Lecture 7: Applying ITIL in Service Desk Operations …
    £12
  • APMG Essentials: Best Practice Management for the UK Market

    Course Line On Demand
    Update on 2023 | CPD Certified | Free Digital Certificate | Free Exam | Lifetime Access
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
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    ...COBIT) Lesson-3 Governance in the context of UK organizations Lecture 4: ITIL Framework for Service Management Lesson-1 Introduction to ITIL (Information Technology Infrastructure Library) Lesson-2 Applying ITIL in UK businesses Lesson-3 Case studies and practical examples Lecture 5: …
    £12
  • IT Service Manager Level 3 Advanced Diploma

    Course Line On Demand
    Update on 2024 | CPD Certified | Free Digital Certificate | Free Exam | Lifetime Access | 24/7 Student Support.
    • Online
    • 2.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
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    ...to ITIL (Information Technology Infrastructure Library) framework Lecture 2: ITIL Foundation Lesson-1 Understanding the ITIL framework Lesson-2 Service strategy, design, transition, operation, and continual service improvement (CSI) Lesson-3 Roles and responsibilities in ITIL Lesson-4 …
    £12
  • APMG Essentials: Best Practice Management for the UK Market

    Learningidol
    CPD Certified | Free PDF Certificate | 2024 Updated | 24/7 student support | No hidden fees.
    • New course!
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
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    ...organizations in the UK implementing.... Lesson-2 Success stories and lessons learned Lesson-1 Introduction to ITIL (Information Technology Infrastructure Library) Lesson-2 Applying ITIL in UK businesses Lesson-3 Case studies and practical examples Lesson-1 Introduction to ISO 9001 Lesson-2 …
    £12
  • Accredited Cyber Security Specialist Training

    Skill Up
    CPD Certified | 18 in 1 Diploma Bundle | +Gifts: 18 Free PDF & 1 Hard Copy Certificates | New & Updated | Tutor Support
    • Online
    • 230 hours · Self-paced
    • Certificate(s) included
    • 180 CPD points
    • Tutor support
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    ...Interconnecting Cisco Networking Devices Part 1 (ICND1) Cisco CCNA Interconnecting Cisco Networking Devices Part 2 (ICND2) Training ITIL® Foundation ITIL® Practitioner CompTIA PenTest+ Ethical Hacking Course Computer Network Security Complete Training Linux Training for Beginners CompTIA …
    £100
  • ServiceNow (beginner to guru)

    Uplatz
    Self-paced videos, Lifetime access, Study material, Certification prep, Technical support, Course Completion Certificate
    • 15 students
    • Online
    • 20.5 hours · Self-paced
    • Certificate(s) included
    ...that aids in the automation of IT Business Management. It is aimed to offer service-orientation for tasks, activities, and processes using ITIL rules. ServiceNow supports most business functions and offers many functionalities and ready-made applications. You can continuously expand …
    £12
  • SAP SolMan (Solution Manager)

    Uplatz
    Self-paced videos, Lifetime access, Study material, Certification prep, Technical support, Course Completion Certificate
    • Online
    • 15 hours · Self-paced
    • Certificate(s) included
    ...TREX Target System Requirements Managed System Configuration EWA Report Activation 3) ITSM (IS Service Management) Concepts of ITSM & ITIL User Experience Key Features Integration with SAP Analytics Integration with SAP Software Components 4) Change Management (Charm Overview) …
    £12
  • Family Support Worker & Safeguarding

    Care Skills Centre
    CPD Accredited | 11 CPD Certified Topics + 2 Free PDF Certificates + Instant & Lifetime Access
    • Online
    • 3.5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    ...further enrol in - Level 2 Award in Support Work in Schools (RQF) NCFE Supporting Teaching and Learning in Schools ITIL® 4 Specialist Create, Deliver & Support - CDS ITIL® 4 Specialist Create, Deliver and Support Level 2 Certificate in Supporting Teaching and Learning in Schools Level …
    £12
  • IT Service Desk Analyst Essentials

    Course Line On Demand
    Update on 2023 | CPD Certified | Free Digital Certificate | Free Exam | Lifetime Access
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
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    ...2: Fundamentals of IT Service Management (ITSM) Lesson-1 Introduction to IT Service Management (ITSM) Lesson-2 Key concepts and frameworks (ITIL, COBIT, etc.) Lesson-3 IT service lifecycle overview Lecture 3: Communication and Customer Service Skills Lesson-1 Effective communication …
    £12
  • IT Service Manager Essentials

    Course Line On Demand
    Update on 2024 | CPD Certified | Free Digital Certificate | Free Exam | Lifetime Access | 24/7 Student Support.
    • Online
    • 2.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
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    ...Syllabus***** Lecture 1: Introduction to IT Service Management Lesson-1 Understanding the basics of IT service management (ITSM) Lesson-2 Overview of ITIL (Information Technology Infrastructure Library) framework Lesson-3 Lesson-1 Importance of ITSM in modern organizations Lecture 2: Key Concepts …
    £12
    • Online
    • 12 months · Self-paced
    • Certificate(s) included
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    ...Understand the impact and changes cloud computing on IT service management in a typical organization. 5.2 Use a structured approach based on ITIL to explore the potential impact of cloud computing in your organization. Domain 6.0 Risks and Consequences of Cloud Computing 6.1 Explain …
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    £59 £90
  • Performance Analyst Level 3 Advanced Diploma..

    Learningidol
    Update on 2023 | CPD Certified | Free Digital Certificate | Free Exam | Lifetime Access
    • Online
    • 1.5 hours · Self-paced
    • Certificate(s) included
    • Tutor support
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    ...Biomechanical analysis for optimizing athletic performance Lesson 3 - Video analysis and its role in improving sports performance Lesson 1 - ITIL framework for IT service performance management Lesson 2 - Advanced cybersecurity performance metrics and analysis Lesson 3 - Evaluating software …
    £12
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    ...to: Plan and perform regular maintenance on complex enterprise routed and switched networks Use technology-based practices and a systematic ITIL-compliant approach to perform network troubleshooting COURSE OUTLINE Module 1 Introduction to Cisco Troubleshooting 1.1 TroubleshootingAndMaintenance …
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    £59 £69
  • Project Planning and Control Fundamentals - CPD Certified

    Academy for Health & Fitness
    Level 3 | CPD Certified | Free PDF Certificate included |5 in 1 Bundle | Lifetime Access
    • Online
    • 1 day · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...Certification Managing Successful Programmes (MSP) Foundation and Practitioner Certification Risk Management Professional (RMP) Certification ITIL Foundation Certification Project Management Insititute (PMI) APM Project Management Qualification (PMQ) Project Planning and Control Fundamentals …
    £25
  • ServiceNow Developer Course

    Uplatz
    Self-paced videos, Lifetime access, Study material, Certification prep, Technical support, Course Completion Certificate
    • Online
    • 21 hours · Self-paced
    • Certificate(s) included
    ...that aids in the automation of IT Business Management. It is aimed to offer service-orientation for tasks, activities, and processes using ITIL rules. ServiceNow supports most business functions and offers many functionalities and ready-made applications. You can continuously expand …
    £12
  • Performance Analyst Level 3 Advanced Diploma

    Course Line On Demand
    Update on 2023 | CPD Certified | Free Digital Certificate | Free Exam | Lifetime Access
    • Online
    • 1.5 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...2 - Using advanced visualization tools (e.g., Tableau, Power BI) Lesson 3 - Creating actionable insights from complex data sets Lesson 1 - ITIL framework for IT service performance management Lesson 2 - Advanced cybersecurity performance metrics and analysis Lesson 3 - Evaluating software …
    £12
  • Computer Networks Security : CompTIA Network+ Certification - CPD Accredited

    Skill Up
    17-in-1 Premium Diploma | +Gifts: 17 Free PDF + 1 HARDCOPY Certificates | CPD Certified | 24/7 Learner Support
    • 44 students
    • Online
    • 136 hours · Self-paced
    • Certificate(s) included
    • 170 CPD points
    • Tutor support
    Great service
    ...Mikrotik with RouterOS & SwOS ➽ Course 10: Mikrotik with IPSEC VPN Tunnel ➽ Course 11: Linux Course: Cloud and DevOps ➽ Course 12: ITIL® Practitioner ➽ Course 13: CompTIA Linux+ Certification ➽ Course 14: FortiGate Firewall Training Step-by-Step Lab Workbook ➽ Course 15: …
    £100
  • Solution Architect Career Path

    Uplatz
    Self-paced videos, Lifetime access, Study material, Certification prep, Technical support, Course Completion Certificate
    • Online
    • 150 hours · Self-paced
    • Certificate(s) included
    ...certifications (e.g., AWS Certified Solutions Architect, Microsoft Azure Architect, Google Cloud Architect), IT service management (e.g., ITIL), or enterprise architecture (e.g., TOGAF). Work on Real Projects: Participate in real-world projects that involve designing and implementing …
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    £28 £35
  • IT Support Technician and Technical Support Helpdesk Fundamentals

    StudyHub
    Winter Sale : Up to 98% Off > 15 Career-Oriented Courses > Free Gifts > Free CPD Certified PDF Certificate > Free Exams
    • Online
    • 173 hours · Self-paced
    • Certificate(s) included
    • 220 CPD points
    • Tutor support
    Great service
    ...Demonstrable experience of providing on-site support Practical application of Office 365 support Desktop hardware/peripherals Desirable, ITIL Foundation Certification. PC architecture, installation and configuration Helpdesk essentials Troubleshooting, preventative maintenance and …
    £75

FAQs

Reed Courses advertises a large variety of ITIL courses which are delivered by a range of learning providers. The ITIL courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a ITIL course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

Yes, Reed Courses has a wide range of free courses in a variety of subject areas. These free courses are a great way to explore a subject you're interested in without a financial commitment. You can find them by visiting the free page.