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ITIL® Intermediate Release, Control and Validation (RCV)

KnowledgeHut

Summary

Price
£1,200 inc VAT
Or £100.00/mo. for 12 months...
Study method
Onsite
Qualification
No formal qualification
Additional info
  • Tutor is available to students

Overview

The ITIL Intermediate Qualification: Release, Control and Validation (RCV) Certificate is a free-standing qualification, and also part of the ITIL Intermediate Capability stream, and one of the modules that leads to the ITIL Expert Certificate in IT Service Management. The certification is a reflection of the holder’s ability to apply RCV practices for successful planning, testing and implementation of new services meeting organizational and business requirements.

KnowledgeHut brings you a comprehensive workshop aimed at helping you successfully gain the certification and the skills to apply RCV in a real world situation. With excellent coaching and a courseware approved by PEOPLECERT, you will have the best resources to learn and understand the value and significance of this module.

Description

On completion of this workshop and successful attempt of the examination, candidates will become proficient in:

  • The importance of service management as a practice concept and service transition principles, purpose and objective
  • The importance of ITIL release, control and validation while developing new services or changing existing services
  • How all processes in ITIL release, control and validation interact with other service lifecycle processes
  • What are the activities, methods and functions used in each of the ITIL release, control and validation processes
  • How to use the ITIL release, control and validation processes, activities and functions to achieve operational excellence
  • How to measure ITIL release, control and validation
  • The technology and implementation considerations surrounding ITIL release, control and validation
  • Change management as a capability to realize successful service transition
  • Service validation and testing as a capability to ensure the integrity and the quality of service transition
  • Service asset and configuration management as a capability to monitor and control configuration items relating to a service
  • Knowledge management as part of enhancing the on-going management decision support and service delivery capability
  • Change evaluation to evaluate risks and ensure meeting committed service performance
  • Release, control and validation process roles and responsibilities
  • Technology and implementation considerations
  • Challenges, critical success factors and risks associated with ITIL release, control and validation

You will also get:

  • In-depth preparatory help for examination
  • Comprehensive and crisp courseware in downloadable format
  • Coaching by ITIL® certified experts
  • 4 credits toward ITIL® Expert certification and 30 PDUs for PMI® recertification
  • Post workshop assistance and support
  • A shot at the exam at no additional cost

Who is this course for?

This workshop and the subsequent certification will benefit:

  • Release Managers, Security Administrators, IT Operations Managers, Database Administrators, Security Managers and others who need an understanding of the Release, Control and Validation processes and of how they may be used to enhance the quality of IT service development and delivery within an organization.
  • IT professionals who are working in organizations that have adopted ITIL for service improvement
  • Those seeking to gain the ITIL Expert Certification in ITSM or higher ITIL certifications for which this is a prerequisite

Requirements

In order to attend the workshop, you must have:

  • ITIL Foundation Certificate in IT Service Management or an earlier ITIL (V2) Foundation plus Foundation Bridge

In order to appear for the examination participants must:
• Have completed a 30-hour accredited course from an ITIL® Accredited Training Provider, such as this course on ITIL Release, Control and Validation offered by KnowledgeHut
• Hold the ITIL® Foundation Certificate in IT Service Management (or other appropriate earlier ITIL and bridge qualifications)

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Legal information

This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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Similar subjects: IT

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