ITIL® Intermediate SS
Service Strategy (SS) Training & Exam Package
e-Careers
Summary
Flexible payment options available - study from as little as £51.12 a month with 0% interest...
- Exam(s) / assessment(s) is included in price
Overview
About ITIL
ITIL® is an acronym of Information Technology Infrastructure Library and is the most widely accepted approach to service management in the world.
ITIL guides businesses to design and deliver IT solutions which will benefit both themselves and their customers.
In the ITIL Service Strategy qualification, you will validate your knowledge about the processes needed to build, test and implement IT products and services. This will allow you to determine a workable, efficient, client-pleasing IT service strategy using the ITIL framework.
ITIL is the number one solution framework and approach to service management in the world. The principles in ITIL will help you in your career as ITIL is the most widely recognised approach to IT Service Management.
Who are e-Careers?
E-Careers are an experienced market leader in online education with the widest range of accredited courses from trusted awarding bodies. With a variety of options available, our course specialists will make sure you enrol on the course that’s right for you.
Hand-picked, expert tutors will guide you through your chosen programme and technical support is always on hand to give you a smooth learning experience. E-Careers have helped over 400,000 people achieve their goals, see what they thought of us by searching e-Careers in TrustPilot and see what we could do for you today.
E-Careers are an officially licenced ITIL affiliate.
Are you interested in improving your Service Management knowledge? Get in touch with us today and we will give you expert guidance as to the best option for you.
Click ‘Enquire Now’ to speak to one of our experts who will guide you through the enrollment process. We are also able to offer Supercard as part of our package, speak to one of our advisors today to find out more.
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Key Benefits of Supercard*
- Completely free mobile phone & gadget insurance worth £15 per month
- Free night in a luxury hotel
- Free return flight to one of 13 European destinations
- Free week’s accommodation in the sun for up to 4 people
- Free 12-month Gourmet Society membership
- Up to 40% off cinema
*T&C’s apply.
Certification
ITIL V3 Intermediate: Service Strategy
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Course media
Description
This ITIL qualification will help you to improve your knowledge and understanding of the role service strategy has in the context of the ITIL framework before diving into the specifics of strategy design and implementation.
- The principles behind good service design
- The processes that need to be built in to support and manage the service strategy.
- Using ITIL frameworks to help improve governance and the impact of strategy on other business processes.
- Building the team and assigning roles and responsibilities necessary to implement strategy.
- Identifying and resolving issues that could prevent successful deployment of the new strategy.
Course Duration
The ITIL Managing Across the Lifecycle qualification has a duration of 6 hours, however we give you 12 month’s access to the course content meaning you can complete it at your own pace.
Exam
- Multiple Choice
- 8 questions
- 40 marks available
- 28 marks required to pass (70%)
- Closed book
- 90 minutes’ duration
Who is this course for?
The course is for anyone who has passed the ITIL® Foundation course and is a Service Manager, Chief Operation Officer, IT Operations Manager or Chief Information Officer who is responsible for defining and implementing a service strategy as part of wider IT and business goals, or anyone who is looking to understand how their service strategy is defined and managed.
Requirements
To take the Service Strategy (SS) exam, you must have passed the ITIL® Foundation Examination. There are no prerequisites to take the course but we recommend you have a good knowledge of service management and have taken the ITIL® Foundation course.
Career path
Once the ITIL SS exam has been passed you will be able to undertake roles such as:
• IT Operations Manager,
• IT Strategy Consultant
• Business Strategy Consultant
The ITIL course counts as three of the necessary 17 credits required to move onto the Managing Across the Lifecycle course which leads to the title of “ITIL® Expert”.
These roles usually come with an average salary
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This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
