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ITIL® Foundation Certification Training

Edureka

Summary

Price
£129 inc VAT
Or £43.00/mo. for 3 months...
Study method
Online
Duration
Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
Certificates
  • Certificate of completion - Free
Additional info
  • Tutor is available to students

Overview

ITIL® is a globally recognized Best Practices Framework that is being adopted by many organizations. Following ITIL® practices helps deliver IT Services effectively and efficiently, thereby delivering Value to Customers.

Edureka is a globally recognized brand of Brain4ce Education Solutions, an Acreditated Training Organization(ATO) registered with Peoplecert.

Certificates

Certificate of completion

Digital certificate - Included

Course media

Description

ITIL® is a most sought after certification that that holds global recognition. ITIL® offers three levels of certification.
i. Foundation level
ii. Intermediate &
iii. Managing Across Life Cycle (MALC).

The Intermediate level has 2 streams called - Service Life Cycle (SLC) and Service Capabilities (SC).


The SLC stream comprises of five modules. They are :


1. Service Strategy

2. Service Design

3. Service Transition

4. Service Operations

5. Continual Service Operations


The Capability Stream comprises of 4 modules. They are :
1. Planning Protection & Optimization (PPO)

2. Operational Support Analysis (OSA)

3. Release Control & Validation (RCV) and

4. Service Offering and Agreements(SOA)


Participants successfully passing Foundation examination will earn 2 credits. This is a prerequisite to pursue Intermediate level. Successfully passing SLC stream modules will fetch 3 credits each and 4 credits each for Capability stream. A minimum of 17 credits is required if the participant has to take the MALC examination. Passing MALC will lead to becoming an ITIL® Expert. ITIL® Master is the next and highest qualification. For this, the prerequisite is ITIL® Expert qualification.

After the completion of ITIL® course at Edureka, you will be able to:
1. Understand the ITIL® 2011 qualification scheme

2. Explain the best practices of Service Management

3. Describe Service Lifecycle

4. Identify key principles and models of ITIL® 2011

5. Define generic concepts in ITIL® 2011

6. Discuss the processes, roles and functions in ITIL® 2011

7. Summarize the use of technology with ITIL® 2011

8. Successfully clear your ITIL® 2011 foundation exam.

Who is this course for?

This course is designed for individuals who require a basic understanding of the ITIL® framework and how it may be used to enhance the quality of IT service management within an organization. IT professionals who are working within an organization that have adopted ITIL®, they need to be informed about and thereafter contribute to an ongoing service improvement program. CIOs, IT Managers, System Administrators, IT support teams, Database Administrators, System Analyst, Application Management Team, Application Development Team, Process Owners and Process Practitioners can take this course.

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Legal information

This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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