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ITIL® Expert Level

Managing across the Lifecycle -MALC Training & Exam Package


e-Careers

Summary

Price
£460 inc VAT
Finance options

Flexible payment options available - study from as little as £51.12 a month with 0% interest

Study method
Online
Duration
1 year · Self-paced
Certification
ITIL Managing Across the Lifecycle (MALC)
Professional certification What's this?
Additional info
  • Exam(s) / assessment(s) is included in price

Overview

About ITIL

The Information Technology Infrastructure Library (ITIL®) is an IT Service Management framework that guides businesses to design and deliver IT solutions which will benefit both themselves and their customers.

ITIL is the number one solution framework and approach to service management in the world. The principles in ITIL will help you in your career as ITIL is the most widely recognised approach to IT Service Management.

The principles in ITIL will help you in your career through global recognition, which brings exceptional employment opportunities, making ITIL a worthy addition to any CV in the IT industry.

This ITIL package will prepare you for the ITIL Managing Across the Lifecycle exam by giving you 12 hours of in-depth, interactive training that will enable you to learn at your own pace. The official examination is included in this package.

Who are e-Careers?

E-Careers are an experienced market leader in online education with the widest range of accredited courses from trusted awarding bodies. With a variety of options available, our course specialists will make sure you enrol on the course that’s right for you.

Hand-picked, expert tutors will guide you through your chosen programme and technical support is always on hand to give you a smooth learning experience. E-Careers have helped over 400,000 people achieve their goals, see what they thought of us by searching e-Careers in TrustPilot and see what we could do for you today.

E-Careers are an officially licenced ITIL affiliate.

Are you interested in validating your Service Management knowledge as an ITIL Expert? Get in touch with us today and we will give you expert guidance as to the best option for you.

Click ‘Enquire Now’ to speak to one of our experts who will guide you through the enrollment process. We are also able to offer Supercard as part of our package, speak to one of our advisors today to find out more.

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Key Benefits of Supercard*

  • Completely free mobile phone & gadget insurance worth £15 per month
  • Free night in a luxury hotel
  • Free return flight to one of 13 European destinations
  • Free week’s accommodation in the sun for up to 4 people
  • Free 12-month Gourmet Society membership
  • Up to 40% off cinema

*T&C’s apply.

Certification

ITIL Managing Across the Lifecycle (MALC)

Course media

Description

The ITIL Managing Across the Lifecycle qualification will help you to develop the skills to oversee the complete ITIL service lifecycle and deliver the projected benefits and improvements.

  • Building a communications framework that keeps stakeholders engaged and informed throughout the ITIL lifecycle.
  • Building robust processes to manage cases and issues across the entire service delivery framework using ITIL.
  • Using the framework to manage issues as they pass through each stage of the lifecycle.
  • Arranging organisational structures to delivery high quality IT services and applying the rules to ensure frameworks are adhered to.
  • Putting the framework into operation and using measurement and assessment to implement a continuous improvement program that delivers a consistent repeatable ROI.

Course Duration

The ITIL Managing Across the Lifecycle qualification has a duration of 12 hours, however we give you 12 month’s access to the course content meaning you can complete it at your own pace.

Exam

  • Ten multiple choice, scenario-based questions
  • Two-hour duration
  • 50 questions
  • 35 marks required to pass (70%)
  • Closed book

Who is this course for?

The ITIL Managing Across the Lifecycle qualification is for IT professionals who have completed the relevant, various modules from the Capability and Lifecycle modules and need to understand how all the stages and processes integrate into a cohesive package.

It is also for anyone who is looking to progress to the title of ITIL Expert.

Requirements

To take the ITIL Managing Across the Lifecycle examination, you must have a minimum of 17 credits from any combination of ITIL qualifications. You must also have completed an accredited training course to take the exam. E-Careers offers accredited training as an accredited training organisation.

Career path

Once you have passed the ITIL Managing Across the Lifecycle examination successfully, you will be able to oversee the ITIL lifecycle in its entirety. Roles that usually demand this include:
• Business Change Manager
• Service Delivery Manager
• IT Director
• Enterprise Architect
• IT Consultant
• IT Operations Manager

These roles usually come with an average salary of £72,500

Questions and answers

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.