- Exam(s) / assessment(s) is included in price
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IT Support Technician Diploma with CompTIA
Pitman Training London
Summary
Location & dates
United Kingdom
London Wall
City of London
London
EC2M5QQ
United Kingdom
Overview
IT Technicians hold one of the most important jobs for any company. It will be your role to keep computers and related systems running smoothly and efficiently. You could be responsible for fielding telephone calls or responding to help-desk messages from individuals who are experiencing problems with their computers. The role of IT Support Technician is vital within any businesses and with our Diploma your skills will be highly in demand. You’ll be a valued member of the team, keeping computers running smoothly and precious data protected.
Description
The core subjects for this Diploma are: -
A+ Certification Course
Learn to install, repair, upgrade, configure, optimise, troubleshoot, and perform preventative maintenance on personal computers and operating systems. Understand principles of implementing LANs and Internet access. The A+ Certification by CompTIA is an international and vendor-neutral certification that has been endorsed and recognised by industry computing manufacturers and organisations. This in-depth, self-paced training series teaches you how to work with Windows 7 including; installation, upgrade options, UAC configuration, and Homegroups.
Communication Skills for IT Specialists
The need for IT specialists who can effectively communicate with all types of users, as well as help organisations implement and manage their growing technological requirements, continues to grow. The Communication Skills for IT Specialists course helps you communicate successfully while managing projects and people within the IT industry. You will learn all aspects of communication from understanding theory to conflict resolution and presentation styles, including scenarios that show how effective communication becomes a key advantage in today's IT environment.
Project Management
Split into four highly engaging parts, the course takes you through the full life cycle of a project in terms of defining what it is, planning every aspect to ensure you deliver on quality, timescales and budget, before finally implementing and completing the project. The last part involves evaluating how the project went – ensuring you can learn from every project and refine your processes.
Recommended Electives – choose TWO:
We recommend the following electives with this Diploma. Alternative subjects may be chosen. Please discuss the options with your Course Advisor.
- MTA Database Administrator Fundamentals
- MTA Networking Fundamentals
- MTA Security Fundamentals
- MTA Server Administration
Who is this course for?
Our IT Support Technician Diploma is ideal if you’re looking for a role within a company’s IT department, retail computer store or if you want to carry out home repairs.
You’ll learn how to install, repair, upgrade and maintain PCs and operating systems to ensure you have your company or customers back up and running in the timeliest manner.
A great option if you’re looking to go on and gain a reputable CompTIA Certification.
Requirements
All levels of experience welcome
Career path
IT Support Technician Diploma with CompTIA
Questions and answers
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Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.