Interpersonal Skills Training

Interpersonal Skills – Online Training Course & Certification

We have all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered. Participants on this e-learning course will identify ways of creating a powerful introduction, remembering names, and managing situations when you have forgotten someone’s name.

Study method – Online, self-paced (6-12 study hours)

Course format – Online (24/7 access), modular

Course Duration – Part-time (1 year access)

Qualification – Certificate of completion

Course Delivery – via desktop PC/MAC, laptops, tablets or smart phones

What are interpersonal skills?

“A social skill is any competence facilitating interaction and communication with others where social rules and relations are created, communicated, and changed in verbal and nonverbal ways”

Course aims

This comprehensive interpersonal skills elearning course will help participants work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. They will also identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation.

Course objectives

The objectives of this interpersonal skills online course are to:

• Understand the difference between hearing and listening
• Know some ways to improve the verbal skills of asking questions and communicating with power.
• Understand what is ‘non-verbal communication’ and how it can enhance interpersonal relationships.
• Identify the skills needed in starting a conversation.
• Identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name.
• Understand how seeing the other side can improve skills in influencing other people.
• Understand how the use of facts and emotions can help bring people to your side.
• Identify ways of sharing one’s opinions constructively.
• Learn tips in preparing for a negotiation, opening a negotiation, bargaining, and closing a negotiation.
• Learn tips in making an impact through powerful first impressions.

Why choose our online training courses?

All our e-learning courses can be accessed on any electronic/computerised device. You can study at work or at home, in your own time and at your own pace!

1. Easy to follow and understand
2. Only 6-12 hours recommended study time
3. 1 year access to course & learning materials
4. Access your course anytime, anywhere & on any device
5. Complete course on desktop computer, laptop, tablet or smartphone
6. Additional references and downloadable materials available

Course accreditation

1. The content of this online training course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.

Those interested in soft skills development, personal and professional development, presentation skills, communication skills, project management, leadership and management skills.

Course Delivery – via desktop PC/MAC, laptops, tablets or smart phones

• Soft skills development, personal and professional development, presentation skills, communication skills, project management, leadership and management skills.
• All our e-learning modules count towards CPD hours for professionals in various sectors to meet mandatory and statutory requirements

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