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Inspections, ratings, and the Care Quality Commission (CQC)

Essential training for health and social care practitioners and managers in CQC regulated settings

Laser Learning


£25 inc VAT
Study method
Online, On Demand What's this?
0.6 hours · Self-paced
No formal qualification
Endorsed by Skills for Care
  • Reed Courses Certificate of Completion - Free

14 students purchased this course

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This short course, aimed at a health and social care professional, explores the roles and responsibilities of the Care Quality Commission (CQC) and how to prepare for an inspection.

Regulated care services must meet the fundamental standards of the CQC for quality and safety. Consider the importance of monitoring, regulating, and inspecting settings regularly, and how well your setting would do if there was an unannounced inspection.



Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.


0h 39m

Course media


Learning outcomes

  • Learners will understand the inspection process, Key Lines of Enquiy (KLOEs) and what each rating means
  • Learners will be able to explain to peers or more junior staff the important role the CQC plays in ensuring the wellbeing of individuals who use health and social care services in England
  • Learners will know what constitutes good and outstanding care and will hopefully be encouraged to think about ways to improve the rating at their own setting, or how they can maintain high standards

Advantages of this course

  • Everybody has the right to receive safe, high-quality care. Should your setting be found to be falling below the fundamental standards of quality and safety, the CQC may take action against the setting. This can include issuing cautions, fines, or in some cases – prosecution. It is vitally important, therefore, for all practitioners to understand the function of the CQC, the inspection process, and ratings systems. This short course will help learners to do just that.

Who is this course for?

Health and social care practitioners and managers of care settings.


A computer, mobile, or tablet and an internet connection

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Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.